Maine Dental Service Corporation

EIN: 010286541

Concord, NH

Total Revenue
$197,795,238
Total Expenses
$196,103,650
Total Assets
$86,384,684
Net Assets
$78,591,242
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Financial Trends

Organization Details

Formation Year
1965
Legal Domicile
ME
Principal Officer
Thomas Raffio
Phone
6032231000
Tax Period
2024-01-01 to 2024-12-31

Maine Dental Service Corporation, founded in 1965, is a major nonprofit that reported $197.8M in total revenue in fiscal year 2024.

Mission

It is our mission to advance the oral health and overall wellness of our customers and the general public by providing innovative benefits and professional partnerships through diversified strategic business and philanthropic initiatives.

Program Service Accomplishments

Program 1
Expenses: $177,664,475 Revenue: $193,296,724

Maine Dental Service Corporation, Inc. advances and promotes the improvement of oral health by offering innovative, cost effective dental benefits plans that meet the needs of our customers by...

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Maine Dental Service Corporation, Inc. advances and promotes the improvement of oral health by offering innovative, cost effective dental benefits plans that meet the needs of our customers by integrating activities such as cost management policies, fee reduction agreements with dentists, ensuring quality and cost effective dental benefit delivery, and accurate and timely claims payment. We are recognized for our expertise in the dental benefits industry, the vibrancy of our participating dentist network, and our strong brand. Program services include the processing and payment of claims for dental benefits for various large and small groups, as well as individuals and families. Maine Dental Service Corporation, Inc. processed approximately 901,000 claims in 2024. There are approximately 444,900 members in Maine included in the various plans. Customer's expectations for quality standards are extremely rigorous and we provide a guarantee of service called GOSE, or Guarantee of Service Excellence, which guarantees seven key service claims: (1) smooth implementation to Northeast Delta Dental; (2) exceptional customer service; (3) quick processing of claims; (4) no inappropriate billing by participating dentists; (5) accurate and quick turnaround of identification cards; (6) timely employee booklets; and (7) marketing service contracts. In the event one or more of these service guarantees are not met, a cash reimbursement is provided.

Program 2
Expenses: $330,954 Revenue: $0

Maine Dental Service Corporation Inc. is one of three members of the Northeast Delta Dental Foundation. The company contributes .075% of annual budgeted revenue, as well as 10% of annual revenue in...

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Maine Dental Service Corporation Inc. is one of three members of the Northeast Delta Dental Foundation. The company contributes .075% of annual budgeted revenue, as well as 10% of annual revenue in excess of expenses, to the Northeast Delta Dental Foundation. The Northeast Delta Dental Foundation's purpose is to improve the access to, and the quality of, oral health care and education for the public and dental communities in Maine, New Hampshire, and Vermont. The Northeast Delta Dental Foundation awards numerous grants to community organizations and programs.

Program 3
Expenses: $419,529 Revenue: $0

Maine Dental Service Corporation (MDSC) participated in Northeast Delta Dental's initiative to attract more dentists to Northern New England. Through this program, MDSC contributed to a shared pool...

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Maine Dental Service Corporation (MDSC) participated in Northeast Delta Dental's initiative to attract more dentists to Northern New England. Through this program, MDSC contributed to a shared pool of funds administered by the Recruitment Center at Bi-State Primary Care Association (Bi-State). These funds support dental student loan repayment and forgiveness plans, and help to retain qualified dental health professionals in the New England region. During this tax year, MDSC provided nearly $420,000 in grants to 12 recipients within this initiative, bolstering New England's professional dental care workforce and capacity and improving access to dental care in Maine.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $0
Program Service Revenue $193,396,724
Investment Income $4,398,514
Other Revenue $0
TOTAL REVENUE $197,795,238

Expense Breakdown

Grants Paid $750,483
Salaries & Benefits $1,351,480
Fundraising Expenses $0
Program Expenses $178,414,958
Other Expenses $24,635,995
TOTAL EXPENSES $196,103,650

Year-over-Year Comparison

2024 2023 Change
Revenue $197,795,238 $184,818,836 +0.1%
Expenses $196,103,650 $176,984,809 +0.1%
Net Income $1,691,588 $7,834,027 -0.8%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Governance

Voting Members
15
Independent Members
7
Employees
7
Volunteers
N/A

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
7
$1,561,781
Total Directors
16
$175,981
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
Jeffrey R Walawender DDS Chair & Director 3.00
Officer Director
$33,781 $0 $33,781
Bruce Nickerson CPA Vice Chair & Director 3.00
Officer Director
$20,625 $0 $20,625
Laura Oakes DMD Director 3.00
Officer Director
$11,925 $0 $11,925
Katherin O'Grady Treasurer & Director 3.00
Director
$11,425 $0 $11,425
Grace Odimayo DMD Director 3.00
Director
$11,425 $0 $11,425
Scott Normandeau Director 3.00
Director
$10,700 $0 $10,700
Kathy Reynolds Director & Past Vice Chair 3.00
Officer Director
$10,700 $0 $10,700
Kristine Avery SPHR Director 3.00
Director
$9,725 $0 $9,725
Stephanie Pouzol DMD Director 3.00
Director
$9,250 $0 $9,250
Melissa Haidu-Sylvia DDS Director 3.00
Director
$9,250 $0 $9,250
Jennifer Thompson Director 3.00
Director
$9,250 $0 $9,250
Burton Rankie DDS Director 3.00
Director
$9,250 $0 $9,250
Marcia Minter Director 3.00
Director
$8,525 $0 $8,525
David Daigler CPA Director 3.00
Director
$5,800 $0 $5,800
Craig Bradford Rand DDS Director (end 4/2024) 3.00
Director
$3,625 $0 $3,625
Ayla Nelson DMD Director (start 4/2024) 3.00
Director
$725 $0 $725
Thomas Raffio DDPNH President & CEO 10.00
Officer
$1,112,510 $72,619 $1,185,129
Laurie Bienefeld DDPNH Vice President of Finance 10.00
Officer
$265,206 $22,378 $287,584
Benjamin Marcus Esq Board Clerk 3.00
Officer
$12,037 $0 $12,037
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2024 $197,795,238 $196,103,650 $86,384,684 $1,691,588
2023 $184,818,836 $176,984,809 $83,523,588 $7,834,027
2022 $164,272,761 $160,372,570 $75,628,828 $3,900,191
2021 $148,164,665 $143,755,056 $78,079,521 $4,409,609
2020 $124,170,949 $119,763,631 $71,533,657 $4,407,318
2019 $130,130,647 $130,805,515 $61,952,148 $-674,868
2018 $127,831,226 $126,803,519 $56,639,044 $1,027,707
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