Penobscot Community Health Center

Financial Trends

Organization Details

Penobscot Community Health Center, founded in 1997, is a major nonprofit in the Health Care sector that reported $108.8M in total revenue in fiscal year 2023.

Mission

Penobscot Community Health Center (PCHC) is a non-profit organization incorporated in 1997 that is governed by a Board of community volunteers and is the largest Federally Qualified Health Center in Maine. PCHC is driven by its mission statement "to provide comprehensive, integrated primary health care services for all to improve the health and wellbeing of our patients and the Maine Communities we serve," regardless of the ability to pay and demonstrates its dedication to quality care through Accreditation Association for Ambulatory Health Care as well as NCQA certification as a Primary Care Medical Home. As part of its Patient Centered Medical Home model, PCHC is proud to provide high quality family medical care to over 57,650 people in the greater Bangor Region, Waldo County and Jackman area. PCHC's four largest medical practices in Bangor, Brewer, and Old Town, Maine are open five and six days a week and offer an integrated care model with medical care. Four of our practices provide pharmacy and one provides physical therapy under one roof. Also available are same day sick care, convenient early morning and evening hours, providers or nurses available by telephone call 24-hours a day, and six-day Walk-in Care at three locations. In addition to family medicine, PCHC offers a full range of services including pediatrics, dental care, pharmacy, care management, laboratory and x-ray services, physical therapy, speech therapy, audiology, infusion services, homeless health care and emergency shelter and transitional housing, as well as GYN, podiatry, chiropractic, and other specialty services. To learn more about PCHC's many services, providers, and locations, please visit www.PCHC.com. Our mission is to provide comprehensive, integrated primary health care services for all to improve the health and wellbeing of our patients and Maine Communities we serve. We commit not only to building the infrastructure for patient centeredness, but also to embracing the evolution of our personal roles, responsibilities, and attitudes as we shift to a collaborative, team-based model of care, partnered with the patient. We work to integrate community-based resources, family, and health care services in order to promote wellness, manage disease, advocate for helpful public policy, and celebrate successes. We strive to understand the full picture of our patients' lives and all of the factors which impact their wellbeing, to consider those strengths and challenges as we provide care, to understand who they are in their family, workplace and community, and to ask about and listen for what matters most to them. We also commit, on a daily basis, to understand the role of our co-workers, to support each other in those roles, to properly value the contribution that every person makes to our success in fulfilling our mission, to communicate richly, to work together to solve problems and address challenges, and to interact with humor and good nature. We believe that health care is an inherent human right. We share an intellectual and emotional commitment to the care of our patients, which motivates us, sustains us and creates a generosity psychiatry, mental health counseling, geriatrics care and nursing home of spirit as we work together to fulfill our mission. We understand that quality occurs both in medical decision making and in human interaction, and that there is value both in that which we can measure, and in that which relies on our best nature and commitment to serve. We work for continuous improvement, in systems, in the effectiveness and efficiency of our care, in the experience of our patients and in the satisfaction of our team. We seek to challenge ourselves and each other, to innovate and to evaluate our work with humility as we undertake this bold endeavor. We embrace a collaborative spirit as we strive to fulfill our mission, and as we work with partners in our communities and across the state to transform health care.

Program Service Accomplishments

Financial Overview (2023)

Year-over-Year Comparison

Governance

Special Practices & Reported Activities

Compensation of Officers, Directors & Key Employees

Historical Data