WAYPOINT

EIN: 020222164 501(c)(3) Human Services

MANCHESTER, NH

Total Revenue
$23,732,652
Total Expenses
$22,942,733
Total Assets
$39,939,856
Net Assets
$34,650,801
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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year
1914
Legal Domicile
NH
Principal Officer
BORJA ALVAREZ DE TOLEDO
Phone
6036681920
Tax Period
2024-01-01 to 2024-12-31

WAYPOINT, founded in 1914, is a mid-sized nonprofit in the Human Services sector that reported $23.7M in total revenue in fiscal year 2024. Revenue decreased 15% compared to the prior year. Expenses of $22.9M left a modest 3% surplus.

Mission

EMPOWERING PEOPLE OF ALL AGES THROUGH AN ARRAY OF HUMAN SERVICES AND ADVOCACY.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $12,631,896
Program Service Revenue $9,302,115
Investment Income $1,688,771
Other Revenue $109,870
TOTAL REVENUE $23,732,652

Expense Breakdown

Grants Paid $1,479,010
Salaries & Benefits $16,893,145
Fundraising Expenses $474,810
Program Expenses $18,268,983
Other Expenses $4,570,578
TOTAL EXPENSES $22,942,733

Year-over-Year Comparison

2024 2023 Change
Revenue $23,732,652 $27,979,071 -0.2%
Expenses $22,942,733 $21,330,016 +0.1%
Net Income $789,919 $6,649,055 -0.9%
Key Indicators
✗ Grants to Organizations ✓ Grants to Individuals ✓ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required
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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

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Governance

Voting Members
14
Independent Members
14
Employees
410
Volunteers
39

Governance Policies

✓ Conflict of Interest Policy
✓ Whistleblower Policy
✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School
✗ Operated a Hospital
✗ Provided First Class Travel
✗ Reported Conflict of Interest
✗ Reported Asset Diversion
✗ Excess Benefit Transaction
✗ Made Political Expenditures
✓ Engaged in Lobbying
✗ Operated Donor Advised Fund
✗ Maintained Art Collections
✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
6
$454,183
Total Directors
14
$0
Key Employees
0
$0
Highest Compensated
3
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
MARK ROUVALIS CHAIR 2.00
Officer Director
$0 $0 $0
JENNIFER STEBBINS VICE CHAIR 2.00
Officer Director
$0 $0 $0
MELISSA BIRON TREASURER 2.00
Officer Director
$0 $0 $0
JANE GILE SECRETARY 2.00
Officer Director
$0 $0 $0
WILLIAM CONRAD TRUSTEE 2.00
Director
$0 $0 $0
MARILYN MAHONEY TRUSTEE 2.00
Director
$0 $0 $0
HOLLY MINTZ TRUSTEE 2.00
Director
$0 $0 $0
ZACH PALMER TRUSTEE 2.00
Director
$0 $0 $0
MARK LUBELCYZK TRUSTEE 2.00
Director
$0 $0 $0
ROB DAPICE TRUSTEE 2.00
Director
$0 $0 $0
HELEN CROWE TRUSTEE 2.00
Director
$0 $0 $0
EMILY HAMMOND TRUSTEE 2.00
Director
$0 $0 $0
JENNIFER CASSIN TRUSTEE 2.00
Director
$0 $0 $0
JANET ACKERMAN TRUSTEE 2.00
Director
$0 $0 $0
BORJA ALVAREZ DE TOLEDO CHIEF EXECUTIVE OFFICER 40.00
Officer
$220,693 $43,245 $263,938
COLLEEN IVES CHIEF OPERATING OFFICER 40.00
Officer
$147,085 $43,160 $190,245
JEANINE WALL CHIEF PEOPLE OFFICER 40.00
Highest
$121,473 $5,155 $126,628
DENISE BENNETT FINANCE DIRECTOR 40.00
Highest
$113,301 $5,000 $118,301
CARYN LEMAY PROGRAM DIRECTOR 40.00
Highest
$109,323 $4,711 $114,034
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2024 $23,732,652 $22,942,733 $39,939,856 $789,919
2023 $27,979,071 $21,330,016 $38,199,726 $6,649,055
2022 $20,107,444 $18,789,842 $30,002,876 $1,317,602
2021 $19,134,809 $16,707,830 $32,573,224 $2,426,979
2020 $16,202,512 $15,547,858 $30,921,376 $654,654
2019 $13,631,513 $13,939,296 $25,607,810 $-307,783
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