TRI-COUNTY COMMUNITY ACTION PROGRAM INC

EIN: 020267404 501(c)(3) Human Services

BERLIN, NH

Total Revenue
$21,321,643
Total Expenses
$20,596,037
Total Assets
$13,830,493
Net Assets
$9,079,010
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Financial Trends

Organization Details

Formation Year
1996
Legal Domicile
NH
Principal Officer
RANDALL PILOTTE
Phone
6037527001
Tax Period
2024-07-01 to 2025-06-30

TRI-COUNTY COMMUNITY ACTION PROGRAM INC, founded in 1996, is a mid-sized nonprofit in the Human Services sector that reported $21.3M in total revenue in fiscal year 2024. Expenses of $20.6M left a modest 3% surplus.

Mission

TRI-COUNTY COMMUNITY ACTION PROGRAM IS DEDICATED TO IMPROVING THE LIVES AND WELL-BEING OF NEW HAMPSHIRE'S PEOPLE AND COMMUNITIES WITHIN COOS, CARROLL AND GRAFTON COUNTIES. WE PROVIDE OPPORTUNITIES AND SUPPORT FOR PEOPLE TO LEARN AND GROW IN SELF-SUFFICIENCY, AND TO GET INVOLVED IN HELPING THEIR NEIGHBORS AND IMPROVING THE CONDITIONS IN THEIR COMMUNITIES.SOME OF OUR PROGRAMS INCLUDE HOUSING REHAB SERVICES, DOMESTIC VIOLENCE ASSISTANCE, FUEL ASSISTANCE, GUARDIANSHIP SERVICES, HEAD START, HOMELESS PREVENTION AND INTERVENTION, SENIOR MEALS, MEAL ON WHEELS, SERVICE LINK, DENTAL CARE, TRANSPORTATION, VOLUNTEER PROGRAMS, WEATHERIZATION AND WORKFORCE DEVELOPMENT.

Program Service Accomplishments

Program 1
Expenses: $9,828,943 Revenue: $1,600

ENERGY ASSISTANCE PROGRAMS: PROVIDE INCOME ELIGIBLE HOUSEHOLDS WITH ASSISTANCE IN PAYING THEIR ENERGY BILLS DURING THE WINTER HEATING SEASON. THE PROGRAM ALSO PROVIDES WEATHERIZATION ASSISTANCE TO...

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ENERGY ASSISTANCE PROGRAMS: PROVIDE INCOME ELIGIBLE HOUSEHOLDS WITH ASSISTANCE IN PAYING THEIR ENERGY BILLS DURING THE WINTER HEATING SEASON. THE PROGRAM ALSO PROVIDES WEATHERIZATION ASSISTANCE TO IMPROVE ENERGY EFFICIENCY OF THE HOME AND CONSERVE ENERGY. AN ENERGY AUDIT IS PERFORMED AND SPECIFIC ENERGY CONSERVATION MEASURES AND HEATING SOURCE REPAIRS ARE IMPLEMENTED.

Program 2
Expenses: $3,458,182

CHILDREN AND YOUTH SERVICE - HEAD START PROGRAM: PROVIDES COMPREHENSIVE HEALTH, EDUCATIONAL, NUTRITIONAL, SOCIAL AND OTHER SERVICES PRIMARILY TO ECONOMICALLY DISADVANTAGED PRE-SCHOOL CHILDREN AND...

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CHILDREN AND YOUTH SERVICE - HEAD START PROGRAM: PROVIDES COMPREHENSIVE HEALTH, EDUCATIONAL, NUTRITIONAL, SOCIAL AND OTHER SERVICES PRIMARILY TO ECONOMICALLY DISADVANTAGED PRE-SCHOOL CHILDREN AND THEIR FAMILIES PURSUANT TO THE FEDERAL HEAD START PROGRAM.

Program 3
Expenses: $1,317,802 Revenue: $53,845

TRANSPORTATION - PROVIDES VARIOUS TRANSPORTATION SERVICES: PUBLIC BUS ROUTES, DOOR-TO-DOOR SERVICE BY REQUEST, LONG DISTANCE MEDICAL TRAVEL TO MEDICAL FACILITIES OUTSIDE OUR REGULAR SERVICE AREA, AND...

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TRANSPORTATION - PROVIDES VARIOUS TRANSPORTATION SERVICES: PUBLIC BUS ROUTES, DOOR-TO-DOOR SERVICE BY REQUEST, LONG DISTANCE MEDICAL TRAVEL TO MEDICAL FACILITIES OUTSIDE OUR REGULAR SERVICE AREA, AND SPECIAL TRIPS FOR THE ELDERLY TO GO SHOPPING AND ENJOY OTHER ACTIVITIES THAT ARE LOCATED OUTSIDE THE REGULAR SERVICE AREA. THE ORGANIZATION'S FLEET OF 14 WHEELCHAIR ACCESSIBLE VEHICLES OFFERS TRANSPORTATION OPTIONS TO THE ELDERLY AND DISABLED, AS WELL AS TO THE GENERAL PUBLIC.

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $18,044,645
Program Service Revenue $3,090,538
Investment Income $82,116
Other Revenue $104,344
TOTAL REVENUE $21,321,643

Expense Breakdown

Grants Paid $7,182,742
Salaries & Benefits $8,353,710
Fundraising Expenses $4,031
Program Expenses $19,174,285
Other Expenses $5,059,585
TOTAL EXPENSES $20,596,037

Year-over-Year Comparison

2024 2023 Change
Revenue $21,321,643 $21,302,949 +0.0%
Expenses $20,596,037 $20,705,713 0.0%
Net Income $725,606 $597,236 +0.2%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Governance

Voting Members
8
Independent Members
8
Employees
265
Volunteers
563

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
4
$141,440
Total Directors
8
$0
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
SANDY ALONZO - COOS COUNTY CHAIR 5.00
Officer Director
$0 $0 $0
RUTH HEINTZ - GRAFTON COUNTY VICE CHAIR 5.00
Officer Director
$0 $0 $0
LINDA MASSIMILLA - GRAFTON COUNTY MEMBER 5.00
Director
$0 $0 $0
BRIAN BRESNAHAN - COOS COUNTY MEMBER 5.00
Director
$0 $0 $0
BRIAN HOFFMAN - COOS COUNTY INTERIM SECRETARY 5.00
Officer Director
$0 $0 $0
MELISSA MULLEN - CARROLL COUNTY MEMBER 5.00
Director
$0 $0 $0
JARED SULLIVAN - GRAFTON COUNTY MEMBER 5.00
Director
$0 $0 $0
JOHN BOLTON - CARROLL COUNTY MEMBER 5.00
Director
$0 $0 $0
JEANNE ROBILLARD CEO 40.00
Officer
$132,028 $9,412 $141,440
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 $21,321,643 $20,596,037 $13,830,493 $725,606
2024 $21,302,949 $20,705,713 $12,771,324 $597,236
2023 $43,404,331 $42,789,161 $13,163,787 $615,170
2022 $36,885,101 $36,157,896 $12,062,842 $727,205
2021 $23,519,730 $21,970,698 $11,863,297 $1,549,032
2020 $18,752,305 $17,610,807 $9,858,777 $1,141,498
2019 $17,566,356 $17,217,338 $8,767,176 $349,018
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