Delta Dental Plan of New Hampshire Inc

EIN: 020273013

Concord, NH

Total Revenue
$497,017,089
Total Expenses
$497,501,076
Total Assets
$92,260,948
Net Assets
$75,679,176
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Financial Trends

Organization Details

Formation Year
1961
Legal Domicile
NH
Principal Officer
Thomas Raffio
Phone
6032231000
Tax Period
2024-01-01 to 2024-12-31

Delta Dental Plan of New Hampshire Inc, founded in 1961, is a major nonprofit that reported $497.0M in total revenue in fiscal year 2024. Revenue grew 9% year-over-year, indicating healthy expansion.

Mission

It is our mission to advance the oral health and overall wellness of our customers and the general public by providing innovative benefits and professional partnerships through diversified strategic business and philanthropic initiatives.

Program Service Accomplishments

Program 1
Expenses: $457,555,809 Revenue: $493,776,385

Delta Dental Plan of New Hampshire advances and promotes the improvement of oral health by offering innovative, cost effective dental benefits plans that meet the needs of our customers by...

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Delta Dental Plan of New Hampshire advances and promotes the improvement of oral health by offering innovative, cost effective dental benefits plans that meet the needs of our customers by integrating activities such as cost management policies, fee reduction agreements with dentists, ensuring quality and cost effective dental benefit delivery, and accurate and timely claims payment. We are recognized for our expertise in the dental benefits industry, the vibrancy of our participating dentist network, and our strong brand. Program services include the processing and payment of claims for dental benefits for various large and small groups, as well as individuals and families. Delta Dental Plan of New Hampshire processed approximately 882,900 claims in 2024. There are approximately 403,700 members in New Hampshire included in the various plans. Customers' expectations for quality standards are extremely rigorous and we provide a guarantee of service called GOSE, or Guarantee of Service Excellence, which guarantees seven key service claims: (1) smooth implementation to Northeast Delta Dental; (2)exceptional customer service; (3) quick processing of claims; (4) no inappropriate billing by participating dentists; (5) accurate and quick turnaround of identification cards; (6) timely employee booklets; and (7) marketing service contracts. In the event one or more of these service guarantees are not met, a cash reimbursement is provided.

Program 2
Expenses: $161,366 Revenue: $0

Delta Dental Plan of New Hampshire is one of three members of the Northeast Delta Dental Foundation. The company contributes .075% of annual budgeted revenue, as well as 10% of annual revenue in...

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Delta Dental Plan of New Hampshire is one of three members of the Northeast Delta Dental Foundation. The company contributes .075% of annual budgeted revenue, as well as 10% of annual revenue in excess of expenses, to the Northeast Delta Dental Foundation. The Northeast Delta Dental Foundation's purpose is to improve the access to, and the quality of, oral health care and education for the public and dental communities in Maine, New Hampshire, and Vermont. The Northeast Delta Dental Foundation awards numerous grants to community organizations and programs.

Program 3
Expenses: $555,314 Revenue: $0

Delta Dental Plan of New Hampshire (DDPNH) participated in Northeast Delta Dental's initiative to attract more dentists to Northern New England. Through this program, DDPNH contributed to a shared...

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Delta Dental Plan of New Hampshire (DDPNH) participated in Northeast Delta Dental's initiative to attract more dentists to Northern New England. Through this program, DDPNH contributed to a shared pool of funds administered by the Recruitment Center at Bi-State Primary Care Association (Bi-State). These funds support dental student loan repayment and forgiveness plans and help to retain qualified dental health professionals in the New England region. During this tax year, DDPNH provided over $550,000 in grants to more than 10 recipients within this initiative, bolstering New England's professional dental care workforce and capacity and improving access to dental care in New Hampshire.

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $0
Program Service Revenue $493,876,385
Investment Income $3,254,312
Other Revenue $-113,608
TOTAL REVENUE $497,017,089

Expense Breakdown

Grants Paid $716,680
Salaries & Benefits $25,096,007
Fundraising Expenses $0
Program Expenses $458,272,489
Other Expenses $28,222,116
TOTAL EXPENSES $497,501,076

Year-over-Year Comparison

2024 2023 Change
Revenue $497,017,089 $457,472,075 +0.1%
Expenses $497,501,076 $453,555,283 +0.1%
Net Income $-483,987 $3,916,792 -1.1%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Governance

Voting Members
15
Independent Members
9
Employees
192
Volunteers
N/A

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
5
$1,714,950
Total Directors
17
$202,465
Key Employees
0
$0
Highest Compensated
5
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
Matthew Cookson Vice Chair & Director 3.00
Officer Director
$38,976 $0 $38,976
Karen Carew CPA CFE Director 3.00
Director
$13,600 $0 $13,600
James St Jean Director 3.00
Director
$13,375 $0 $13,375
Joseph J Carelli Jr Director 3.00
Director
$12,875 $0 $12,875
Leesa Smith Director 3.00
Director
$12,875 $0 $12,875
Cydney Shapleigh Director 3.00
Director
$12,650 $0 $12,650
David Staples DDS Chair & Director (end 4/2024) 3.00
Officer Director
$12,564 $0 $12,564
Rachel Forbes DMD Director 3.00
Director
$11,425 $0 $11,425
Praveen Mandera DMD Director 3.00
Director
$11,425 $0 $11,425
Keith Levesque DMD Director 3.00
Director
$11,200 $0 $11,200
Tracy Claybaugh Director 3.00
Director
$10,700 $0 $10,700
Caroline Clerisme DMD Director 3.00
Director
$9,975 $0 $9,975
Jennifer E Gilkie Director 3.00
Director
$8,700 $0 $8,700
Colin Boswell DDS Director 3.00
Director
$8,525 $0 $8,525
Whitney E Goode Director 3.00
Director
$7,075 $0 $7,075
Harish Gulati Director 3.00
Director
$3,625 $0 $3,625
Nader Moavenian DDS Director (end 4/2024) 3.00
Director
$2,900 $0 $2,900
Thomas Raffio President & CEO 80.00
Officer
$1,112,510 $72,619 $1,185,129
Laurie Bienefeld Treasurer & VP Finance 50.00
Officer
$265,206 $22,378 $287,584
Sara M Brehm Secretary 50.00
Officer
$161,275 $29,422 $190,697
Joseph Errante VP, Professional Relations 47.00
Highest
$407,183 $63,505 $470,688
William H Lambrukos Sr. VP Operations 40.00
Highest
$352,772 $63,316 $416,088
Jodie L Hittle VP, Marketing 50.00
Highest
$345,593 $54,034 $399,627
Michael Bourbeau VP, Information Systems 50.00
Highest
$337,133 $33,971 $371,104
Brian D Duffy VP & General Counsel 50.00
Highest
$322,141 $33,880 $356,021
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2024 $497,017,089 $497,501,076 $92,260,948 $-483,987
2023 $457,472,075 $453,555,283 $91,954,190 $3,916,792
2022 $423,230,924 $420,858,128 $86,151,858 $2,372,796
2021 $400,630,362 $393,620,227 $89,157,730 $7,010,135
2020 $334,885,614 $331,077,400 $82,249,112 $3,808,214
2019 $380,322,566 $380,388,993 $75,216,563 $-66,427
2018 $364,625,155 $361,509,552 $71,633,699 $3,115,603
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