NORTHERN HUMAN SERVICES INC

EIN: 020300994 501(c)(3) Human Services

CONWAY, NH

Total Revenue
$49,229,821
Total Expenses
$49,294,168
Total Assets
$27,251,457
Net Assets
$22,707,871
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Financial Vulnerability Assessment (Tuckman-Chang)

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Financial Trends

Organization Details

Formation Year
1971
Legal Domicile
NH
Principal Officer
SHAWN BROMLEY
Phone
6034473347
Tax Period
2022-07-01 to 2023-06-30

NORTHERN HUMAN SERVICES INC, founded in 1971, is a mid-sized nonprofit in the Human Services sector that reported $49.2M in total revenue in fiscal year 2022.

Mission

ASSIST PEOPLE AFFECTED BY MENTAL ILLNESS, DEVELOPMENTAL DISABILITIES AND RELATED DISORDERS.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2022)

Revenue Breakdown

Contributions & Grants $4,574,071
Program Service Revenue $44,001,380
Investment Income $79,460
Other Revenue $574,910
TOTAL REVENUE $49,229,821

Expense Breakdown

Grants Paid $0
Salaries & Benefits $25,176,305
Fundraising Expenses $0
Program Expenses $41,617,514
Other Expenses $24,117,863
TOTAL EXPENSES $49,294,168

Year-over-Year Comparison

2022 2021 Change
Revenue $49,229,821 $48,060,729 +0.0%
Expenses $49,294,168 $45,186,590 +0.1%
Net Income $-64,347 $2,874,139 -1.0%
Key Indicators
✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required
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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

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Governance

Voting Members
11
Independent Members
11
Employees
601
Volunteers
11

Governance Policies

✓ Conflict of Interest Policy
✓ Whistleblower Policy
✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School
✗ Operated a Hospital
✗ Provided First Class Travel
✗ Reported Conflict of Interest
✗ Reported Asset Diversion
✗ Excess Benefit Transaction
✗ Made Political Expenditures
✗ Engaged in Lobbying
✗ Operated Donor Advised Fund
✗ Maintained Art Collections
✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
6
$211,943
Total Directors
11
$0
Key Employees
0
$0
Highest Compensated
5
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
MADELENE COSTELLO PRESIDENT 1.00
Officer Director
$0 $0 $0
DOROTHY BORCHERS VICE PRESIDENT 1.00
Officer Director
$0 $0 $0
JAMES SALMON TREASURER 1.00
Officer Director
$0 $0 $0
CARRIE DURAN BOARD MEMBER 1.00
Director
$0 $0 $0
GEORGIA CARON SECRETARY 1.00
Officer Director
$0 $0 $0
ANNETTE CARBONNEAU BOARD MEMBER 1.00
Director
$0 $0 $0
MARGARET MCCLELLAN BOARD MEMBER 1.00
Director
$0 $0 $0
STEPHEN MICHAUD BOARD MEMBER 1.00
Director
$0 $0 $0
JULIE BOSAK BOARD MEMBER 1.00
Director
$0 $0 $0
PAUL SMITH BOARD MEMBER 1.00
Director
$0 $0 $0
TROY MERNER BOARD MEMBER 1.00
Director
$0 $0 $0
SHAWN BROMLEY CFO 35.00
Officer
$54,780 $0 $54,780
SUZANNE GAETJENS-OLESON CEO 35.00
Officer
$157,163 $0 $157,163
MELISSA MYERS PSYCHIATRIST 35.00
Highest
$235,577 $36,978 $272,555
ROBERT MURRAY PSYCHIATRIST 35.00
Highest
$178,551 $0 $178,551
MEGAN CARMAN PSYCHIATRIST 35.00
Highest
$230,756 $12,809 $243,565
DAWN HOLEMON PSYCHIATRIST 35.00
Highest
$198,798 $13,555 $212,353
CYMANDE BAXTER-ROGERS NURSE PRACTIONER 35.00
Highest
$140,340 $25,044 $165,384
ERIC JOHNSON FORMER CEO 0.00
$111,000 $0 $111,000
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 No data No data No data No data
2024 No data No data No data No data
2023 $49,229,821 $49,294,168 $27,251,457 $-64,347
2022 $48,060,729 $45,186,590 $30,483,532 $2,874,139
2021 $47,489,292 $43,438,128 $25,728,912 $4,051,164
2020 $45,869,755 $43,427,641 $20,860,208 $2,442,114
2019 $42,257,453 $40,268,390 $17,355,258 $1,989,063
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