THE RIVERWOODS COMPANY AT EXETER NEW HAMPSHIRE

THE RIVERWOODS COMPANY AT EXETER NH (RWE) HAS ONE PRIMARY PROGRAM SERVICE, TO ESTABLISH, MANAGE, AND MAINTAIN A CONTINUING CARE RETIREMENT COMMUNITY (CCRC) WHICH PROVIDES HOUSING, HEALTH CARE SERVICES, FOOD SERVICES, SECURITY, AND OTHER ANCILLARY SERVICES TO OLDER ADULTS OVER AGE 62. ON JUNE 30, 2024, THE COMMUNITY HOUSED APPROXIMATELY 498 RESIDENTS IN INDEPENDENT APARTMENTS AND 107 RESIDENTS IN HEALTH CARE CENTERS. OVER THE COURSE OF THE YEAR THE HEALTH CARE CENTERS SERVED APPROXIMATELY 188 RESIDENTS ON A PERMANENT, TEMPORARY OR PER DIEM BASIS AT A SUBSTANTIALLY DISCOUNTED RATE. THE "CONTRACTUAL ALLOWANCE" (I.E. WRITE-OFF) RELATED TO THE LEVEL OF CARE PROVIDED FOR LIFECARE CONTRACT RESIDENTS WAS $14,139,557 FOR FY24. CONTINUED ON SCHEDULE O. AS A NOT-FOR-PROFIT CCRC, RWE HAS A BENEVOLENCE FUND TO HELP RESIDENTS WHO HAVE OUTLIVED THEIR ASSETS OR HAVE FOUND THEMSELVES UNABLE TO MAKE THEIR FINANCIAL COMMITMENT, THROUGH NO FAULT OF THEIR OWN. IF NEEDED, A RESIDENT CAN TURN TO THE RIVERWOODS BENEVOLENCE FUND, RATHER THAN PLACING FINANCIAL BURDEN ON SENIOR ASSISTANCE PROGRAMS OUTSIDE THE RIVERWOODS COMMUNITY. IN FY24, RWE PROVIDED FINANCIAL ASSISTANCE TO A TOTAL OF THREE RESIDENTS IN THE AMOUNT OF $156,649.RWE WAS FOUNDED IN 1983 AS A NOT-FOR-PROFIT CHARITABLE ORGANIZATION, BY A GRASSROOTS GROUP OF SEACOAST AREA RESIDENTS WHOSE MISSION WAS TO CREATE AN ACTIVE AND ENGAGING CONTINUING CARE COMMUNITY THAT ENHANCED THE FREEDOM OF SENIOR LIVING WHILE EASING THE CHALLENGES OF AGING. WOVEN INTO THE FABRIC OF OUR FOUNDING PRINCIPLES IS A COMMITMENT TO THE LOCAL COMMUNITY: "TO BE A RESPONSIBLE COMMUNITY THAT PARTICIPATES IN THE LIFE OF THE LARGER COMMUNITY AROUND IT." WE CONSIDER OURSELVES NEIGHBORS OF THE LOCAL COMMUNITY, AND WE ARE DEDICATED TO SERVING THE NEW HAMPSHIRE SEACOAST AREA BOTH WITH OUR TIME, KNOWLEDGE, AND THROUGH OUR RESOURCES. IN FY24, BOTH STAFF AND RESIDENTS FOUND MANY WAYS TO GIVE BACK, SERVE OTHERS, AND SUPPORT THE LOCAL COMMUNITY BY VOLUNTEERING THEIR TIME ON LOCAL NOT-FOR-PROFIT BOARDS, VOLUNTEERING HOURS IN THEIR COMMUNITY, COLLECTING PHYSICAL DONATIONS FOR TOY AND FOOD DRIVES AND MAKING KNITTED ITEMS TO DONATE TO LOCAL ORGANIZATIONS. RWE ENCOURAGES EMPLOYEES TO VOLUNTEER DURING WORK HOURS FOR SPECIAL NOT-FOR-PROFIT PROJECTS. PART OF OUR MISSION IS NOT ONLY TO HELP IMPROVE THE EXPERIENCE OF AGING FOR AS MANY ADULTS AS POSSIBLE, BUT ALSO TO SHARE THAT KNOWLEDGE WITH OTHERS, ESPECIALLY THE YOUNGER GENERATION. EMPLOYEES REGULARLY SHARE THEIR KNOWLEDGE BY INVITING STUDENTS INTO THE RWE COMMUNITY WHO CAN LEARN FROM THE VAST KNOWLEDGE AND EXPERIENCE OF THE STAFF. OVER THE YEARS WE HAVE HOSTED STUDENTS FROM A VARIETY OF SCHOOLS AND PROVIDED INTERNSHIPS IN A VARIETY OF COURSEWORK, FROM MARKETING TO FINANCE TO SOCIAL WORK AND HEALTH CARE. SINCE RIVERWOODS OPENED ITS DOORS IN 1994, A KEY OBJECTIVE HAS NOT ONLY BEEN TO SHARE OUR EXPERIENCES WITH OTHERS, BUT TO LEARN FROM OTHERS IN THE INDUSTRY AT THE SAME TIME. IN THIS WAY WE CONTINUE TO INNOVATE, TO REMAIN AT THE FOREFRONT OF NEW TRENDS IN OUR INDUSTRY, AND TO RESPOND TO CHANGING CONSUMER PREFERENCES, WHILE ALSO ADVANCING THE SENIOR LIVING INDUSTRY AS A WHOLE. OUR LEADERS REGULARLY ATTEND INDUSTRY SEMINARS, PARTICIPATE IN STUDY GROUPS, AND PRESENT ON NATIONAL AND INTERNALTIONAL PANELS WITHIN OUR INDUSTRY, AS WELL AS DRAFT ARTICLES FOR LEADING PUBLICATIONS. RWE IS A STRONG COMMUNITY PARTNER AND IN ADDITION TO RESIDENT AND STAFF TIME SPENT VOLUNTEERING, RWE HAS HELPED A NUMBER OF COMMUNITY-WIDE EVENTS AND ORGANIZATIONS WITH FINANCIAL SUPPORT. RWE HAS ALSO PROVIDED SMALL HONORARIUMS/DONATIONS TO A NUMBER OF GROUPS WHO HAVE PROVIDED SPEAKERS FOR OUR ON-CAMPUS EDUCATION PROGRAMS.EDUCATION IS A VALUE HIGHLY PRIZED BY RWE RESIDENTS. EIGHTEEN YEARS AGO, RESIDENTS ESTABLISHED SCHOLARSHIP FUNDS FOR STAFF AND THEIR FAMILIES. SINCE THEN, 187 SCHOLARSHIPS HAVE BEEN DISTRIBUTED, WORTH MORE THAN $497,500 TOWARD GOALS OF HIGHER EDUCATION. IN FY24, $73,500 WAS AWARDED TO 17 RECIPIENTS.IN JULY OF 2016, A GROUP OF RWE EMPLOYEES CREATED THE C.A.R.E. (CARING, AIDING AND RESPONDING TO EMPLOYEES) FUND TO ASSIST EMPLOYEES OF RWE WHO DEMONSTRATE A FINANCIAL EMERGENCY BEYOND THEIR CONTROL AND PROVIDE THEM WITH LIMITED ASSISTANCE. THIS FUND CONTINUES TO BE AVAILABLE TO EMPLOYEES WHO DEMONSTRATE A NEED FOR LIMITED EMERGENCY FINANCIAL ASSISTANCE.RIVERWOODS IS LOCATED IN A BEAUTIFUL RURAL AREA. THE RIVERWOODS LANDSCAPING TEAM, WITH THE HELP OF THE RESIDENT TRAILS COMMITTEE, MAINTAINS OVER FOUR MILES OF WALKING AND HIKING TRAILS THAT CIRCUMNAVIGATE OUR THREE RWE CAMPUSES. THESE TRAILS ARE ENJOYED BY RWE RESIDENTS AND STAFF ON A DAILY BASIS BUT ARE ALSO OPEN AND WIDELY USED BY THE LOCAL EXETER AREA COMMUNITY. THE TRAIL SYSTEM ALSO PROVIDES ACCESS TO A LARGE PORTION OF THE 165-ACRE RWE ARBORETUM. THIS PROJECT STARTED 17 YEARS AGO WHEN A SMALL GROUP OF RESIDENTS BEGAN PLANING A WIDE VARIETY OF TREES. TODAY IT INCLUDES AT LEAST 298 SPECIES OF TREES AND HAS ACHIEVED LEVEL I ARBORETUM ACCREDIATION FROM ARBNET, A CONSORTIUM OF ARBORETA AND TREE-FOCUSED PUBLIC GARDENS THROUGHOUT THE WORLD.