Better Business Bureau of New Hampshire Inc

EIN: 020437330

Concord, NH

Total Revenue
$1,028,401
Total Expenses
$1,076,100
Total Assets
$2,624,856
Net Assets
$2,624,793
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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year
1990
Legal Domicile
NH
Principal Officer
Rebecca M Friend
Phone
6032241991
Tax Period
2023-01-01 to 2023-12-31

Better Business Bureau of New Hampshire Inc, founded in 1990, is a community nonprofit that reported $1.0M in total revenue in fiscal year 2023. Net assets of $2.6M represent 31 months of operating reserves.

Mission

Free source of information to consumers regarding companies conduct in the marketplace. Offer arbitration services to the consumer for free.

Program Service Accomplishments

Program 1

Issued 799,178 business profile inquiries by phone, email or website inquiry. Processed 2,824 consumer complaints and processed 2,720 complaints to completion. Conducted 24 ad reviews

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $951,912
Program Service Revenue $0
Investment Income $43,113
Other Revenue $33,376
TOTAL REVENUE $1,028,401

Expense Breakdown

Grants Paid $0
Salaries & Benefits $615,008
Fundraising Expenses $0
Other Expenses $461,092
TOTAL EXPENSES $1,076,100

Year-over-Year Comparison

2023 2022 Change
Revenue $1,028,401 N/A N/A
Expenses $1,076,100 N/A N/A
Net Income $-47,699 N/A N/A
Key Indicators
✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required
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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

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Governance

Voting Members
11
Independent Members
11
Employees
10
Volunteers
N/A

Governance Policies

✗ Conflict of Interest Policy
✗ Whistleblower Policy
✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School
✗ Operated a Hospital
✗ Provided First Class Travel
✗ Reported Conflict of Interest
✗ Reported Asset Diversion
✗ Excess Benefit Transaction
✗ Made Political Expenditures
✗ Engaged in Lobbying
✗ Operated Donor Advised Fund
✗ Maintained Art Collections
✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
1
$206,813
Total Directors
11
$0
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
Robert Shomphe President 040.00
Officer
$206,813 $0 $206,813
Howard Brodsky Chair 001.00
Director
$0 $0 $0
Jason Craven Co-Chair 002.00
Director
$0 $0 $0
Vince Trento Treasurer 002.00
Director
$0 $0 $0
Jack Carnevale Director N/A
Director
$0 $0 $0
Richard Danais Director N/A
Director
$0 $0 $0
Gerry Roth Director N/A
Director
$0 $0 $0
Jeffrey Bouffard Director N/A
Director
$0 $0 $0
Kevin Hallenback Director N/A
Director
$0 $0 $0
Bill Trombly JR Director N/A
Director
$0 $0 $0
Kyle Gaffney Director N/A
Director
$0 $0 $0
Rob North Director N/A
Director
$0 $0 $0
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2024 No data No data No data No data
2023 $1,028,401 $1,076,100 $2,624,856 $-47,699
2022 $889,702 $1,012,151 $2,578,086 $-122,449
2021 $926,407 $803,365 $2,701,670 $123,042
2020 $966,520 $830,385 $2,578,627 $136,135
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