UPPER VALLEY HAVEN

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1980

Legal Domicile

Principal Officer

MICHAEL REDMOND

Phone

8022956500

Tax Period

2024-04-01 to 2025-03-31

UPPER VALLEY HAVEN, founded in 1980, is a mid-sized nonprofit that reported $10.4M in total revenue in fiscal year 2024. Revenue surged 28% from the prior year, signaling strong growth momentum. The organization ran a surplus of $4.0M, a strong 38% operating margin.

Mission

WITH THE SUPPORT OF THE UPPER VALLEY COMMUNITY, THE UPPER VALLEY HAVEN, A NON-PROFIT CORPORATION, ASSISTS THOSE WHO ARE EXPERIENCING POVERTY TO BE FREE FROM HUNGER, TO BE SECURELY HOUSED, AND TO PURSUE A SELF-DIRECTED LIFE.

Program Service Accomplishments

Program 1

Expenses: $1,976,517

THE COMMUNITY FOOD MARKET DISTRIBUTED FOOD TO 3,299 HOUSEHOLDS COMPRISING 9,263 INDIVIDUALS. THIS PROGRAM PROVIDED 19,451 DAILY FOOD MARKET VISITS AND 11,396 MONTHLYFOOD MARKET VISITS. THE HAVEN...

THE COMMUNITY FOOD MARKET DISTRIBUTED FOOD TO 3,299 HOUSEHOLDS COMPRISING 9,263 INDIVIDUALS. THIS PROGRAM PROVIDED 19,451 DAILY FOOD MARKET VISITS AND 11,396 MONTHLYFOOD MARKET VISITS. THE HAVEN DISTRIBUTED 2,105 TONS OF FOOD. FORTY-EIGHT PERCENT OF ALL HOUSEHOLDS VISITED THE COMMUNITY FOOD MARKET AT LEAST TWICE DURING THE YEAR WITH 28% SIX OR MORE VISITS. IN ADDITION, THE HAVEN ALSO DISTRIBUTED FOOD TO MULTIPLE COMMUNITY PARTNERS, INCLUDING SIX MEDICAL CLINICS AT DARTMOUTH-HEALTH AND ALICE PECK DAY HOSPITAL, THE MOMS IN RECOVERY PERINATAL CLINIC, AND SEVERAL SMALLER FOOD PANTRIES.

Program 2

Expenses: $1,346,849

HAVEN STAFF PROVIDED SERVICE COORDINATION SERVICES TO 1,062 UNIQUE HOUSEHOLDS.

Program 3

Expenses: $1,109,402

THE SHELTER SERVICES PROGRAM INCLUDED TWO SHELTERS. BYRNE FAMILY SHELTER SERVED 16 HOUSEHOLDS WITH 22 ADULTS AND 29 CHILDREN AND PROVIDED 6,192 SHELTER BED NIGHTS. THE AVERAGE LENGTH OF STAY FOR...

THE SHELTER SERVICES PROGRAM INCLUDED TWO SHELTERS. BYRNE FAMILY SHELTER SERVED 16 HOUSEHOLDS WITH 22 ADULTS AND 29 CHILDREN AND PROVIDED 6,192 SHELTER BED NIGHTS. THE AVERAGE LENGTH OF STAY FOR EXITING HOUSEHOLDS WAS 191 DAYS. THE HIXON ADULT SHELTER SERVED 55 ADULTS AND PROVIDED 4,914 SHELTER BED NIGHTS. NINE GUESTS EXITED TO STABLE PERMANENT OR TRANSITIONAL HOUSING. THE AVERAGE LENGTH OF STAY FOR EXITING GUESTS WAS 143 DAYS.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $10,128,283

Program Service Revenue $0

Investment Income $182,415

Other Revenue $62,837

TOTAL REVENUE $10,373,535

Expense Breakdown

Grants Paid $0

Salaries & Benefits $3,101,992

Fundraising Expenses $612,322

Program Expenses $4,759,216

Other Expenses $3,319,442

TOTAL EXPENSES $6,421,434

Year-over-Year Comparison

	2024	2023	Change
Revenue	$10,373,535	$8,111,616	+0.3%
Expenses	$6,421,434	$6,295,030	+0.0%
Net Income	$3,952,101	$1,816,586	+1.2%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

694

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$128,154

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
JIM ZIEN	VICE PRESIDENT	2.00	Officer Director	$0	$0	$0
KATHY WELLING	PRESIDENT	4.00	Officer Director	$0	$0	$0
FRANCES COHEN	MEMBER	2.00	Director	$0	$0	$0
SUE BUCKHOLZ	MEMBER	2.00	Director	$0	$0	$0
VIRIGINIA REED	CHAIR OF PROGRAM COMMITTEE	2.00	Director	$0	$0	$0
MARY BROWN	MEMBER	4.00	Director	$0	$0	$0
LIZ ADAMS	MEMBER	2.00	Director	$0	$0	$0
JOHN SANDS	MEMBER	2.00	Director	$0	$0	$0
ANN ROOT KEITH	MEMBER	2.00	Director	$0	$0	$0
CARIN REYNOLDS	SECRETARY	2.00	Officer Director	$0	$0	$0
JOE MAJOR	MEMBER	2.00	Director	$0	$0	$0
SCOTT FARNSWORTH	MEMBER	2.00	Director	$0	$0	$0
TOM YURKOSKY	TREASURER	2.00	Officer Director	$0	$0	$0
KATE HAGNER	MEMBER	2.00	Director	$0	$0	$0
EVAN SMITH	MEMBER	2.00	Director	$0	$0	$0
MICHAEL REDMOND	EXEC DIRECTOR	40.00	Officer	$128,154	$0	$128,154

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	$10,373,535	$6,421,434	$17,589,656	$3,952,101
2024	$8,111,616	$6,295,030	$13,504,698	$1,816,586
2023	$6,646,698	$6,017,913	$10,920,845	$628,785
2022	$6,830,659	$5,736,563	$10,418,624	$1,094,096
2021	$7,192,827	$5,562,988	$9,696,723	$1,629,839
2020	$8,076,601	$6,639,232	$6,940,263	$1,437,369
2019	$5,528,441	$5,884,224	$5,563,125	$-355,783