BETTER BUSINESS BUREAU INC

EIN: 041102640 Community Improvement

MARLBOROUGH, MA

Total Revenue
$5,188,650
Total Expenses
$4,901,227
Total Assets
$6,534,111
Net Assets
$6,154,318
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Financial Vulnerability Assessment (Tuckman-Chang)

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Financial Trends

Organization Details

Formation Year
1920
Legal Domicile
MA
Principal Officer
KEVIN J SANDERS
Phone
5086524844
Tax Period
2024-07-01 to 2025-06-30

BETTER BUSINESS BUREAU INC, founded in 1920, is a community nonprofit in the Community Improvement sector that reported $5.2M in total revenue in fiscal year 2024. Expenses of $4.9M left a modest 6% surplus.

Mission

TO PROMOTE AND FOSTER THE HIGHEST ETHICAL RELATIONSHIP BETWEEN BUSINESSES AND THE PUBLIC THROUGH VOLUNTARY SELF-REGULATION, CONSUMER AND BUSINESS EDUCATION SERVICE EXCELLENCE.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $0
Program Service Revenue $5,000,589
Investment Income $163,887
Other Revenue $24,174
TOTAL REVENUE $5,188,650

Expense Breakdown

Grants Paid $0
Salaries & Benefits $3,332,155
Fundraising Expenses $0
Program Expenses $1,877,043
Other Expenses $1,569,072
TOTAL EXPENSES $4,901,227

Year-over-Year Comparison

2024 2023 Change
Revenue $5,188,650 $5,363,882 0.0%
Expenses $4,901,227 $4,977,374 0.0%
Net Income $287,423 $386,508 -0.3%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Financial Health Indicators

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Liquidity & Cash Position

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Governance

Voting Members
22
Independent Members
21
Employees
34
Volunteers
21

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
3
$1,183,126
Total Directors
22
$606,880
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
KEVIN J SANDERS PRESIDENT & CEO 40.00
Officer Director
$534,657 $72,223 $606,880
JOHN AMBROSINO DIRECTOR 1.00
Director
$0 $0 $0
THEODORE CHAN DIRECTOR 1.00
Director
$0 $0 $0
DJ COLLINS DIRECTOR 1.00
Director
$0 $0 $0
KEITH S CRUMPTON DIRECTOR 1.00
Director
$0 $0 $0
SEAN CUTTING DIRECTOR 1.00
Director
$0 $0 $0
KRISTI DAVIN DIRECTOR 1.00
Director
$0 $0 $0
LUCIA DE BERNARDO DIRECTOR 1.00
Director
$0 $0 $0
ROBERT J DENNEHY CPA DIRECTOR 1.00
Director
$0 $0 $0
SALTUK DOGANCI DIRECTOR 1.00
Director
$0 $0 $0
EVAN FRIEDLER DIRECTOR 1.00
Director
$0 $0 $0
ISAM HIJAZI DIRECTOR 1.00
Director
$0 $0 $0
JEREMIAH JOHNSTON DIRECTOR 1.00
Director
$0 $0 $0
MARCI KATZ DIRECTOR 1.00
Director
$0 $0 $0
LAURENE POLIGNONE DIRECTOR 1.00
Director
$0 $0 $0
DANIEL ROSENBERG DIRECTOR 1.00
Director
$0 $0 $0
ALAN SCHLOSBERG DIRECTOR 1.00
Director
$0 $0 $0
JAMES SHINER DIRECTOR 1.00
Director
$0 $0 $0
DANIEL F SILVER DIRECTOR 1.00
Director
$0 $0 $0
REGINA ROUAULT DIRECTOR 1.00
Director
$0 $0 $0
RICK TAGLIENTI DIRECTOR 1.00
Director
$0 $0 $0
DOUGLAS WAYBRIGHT DIRECTOR 1.00
Director
$0 $0 $0
LISA VENTURA CFO 40.00
Officer
$227,536 $59,085 $286,621
PAULA FLEMING CHIEF SALES & MKTG OFFICER 40.00
Officer
$229,769 $59,856 $289,625
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 $5,188,650 $4,901,227 $6,534,111 $287,423
2024 $5,363,882 $4,977,374 $6,486,872 $386,508
2023 $5,522,197 $5,212,617 $5,975,928 $309,580
2022 $6,008,226 $5,789,315 $5,408,175 $218,911
2021 $5,727,747 $5,244,252 $5,753,340 $483,495
2020 $6,086,533 $6,067,731 $5,004,207 $18,802
2019 $6,263,071 $6,191,226 $4,879,649 $71,845
2018 $6,236,630 $6,175,102 $4,822,623 $61,528
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