VISITING NURSE ASSOCIATION & HOSPI… - Form 990 Financial Data

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1914

Legal Domicile

Principal Officer

RAYMOND MCCARTHY

Phone

4137940000

Tax Period

2023-10-01 to 2024-09-30

VISITING NURSE ASSOCIATION & HOSPICE OF WESTERN NEW ENGLAND INC, founded in 1914, is a mid-sized nonprofit that reported $28.1M in total revenue in fiscal year 2023.

Mission

THE MISSION OF THE ORGANIZATION IS TO IMPROVE THE HEALTH OF THE PEOPLE IN OUR COMMUNITIES EVERY DAY, WITH QUALITY AND COMPASSION.

Program Service Accomplishments

Program 1

Expenses: $18,277,562 Revenue: $14,875,644

HOME CARE: THE HOME CARE PROGRAM OF VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND (VNAH) SERVES ABOUT 7000 PATIENTS ANNUALLY. THE SERVICES, AIMED AT ALLOWING PATIENTS TO RECUPERATE...

HOME CARE: THE HOME CARE PROGRAM OF VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND (VNAH) SERVES ABOUT 7000 PATIENTS ANNUALLY. THE SERVICES, AIMED AT ALLOWING PATIENTS TO RECUPERATE WHILE REMAINING IN THE COMFORT OF THEIR HOMES, INCLUDE SKILLED NURSING, REHABILITATION THERAPY, MEDICAL SOCIAL WORK, AND PERSONAL CARE. THE ORGANIZATION ASSISTS PATIENTS WITH SELF-MANAGEMENT OF CHRONIC DISEASE, SUCH AS HEART FAILURE, THROUGH TECHNOLOGY AND TEACHING BY INCORPORATING TELEMONITORING INTO THE PLAN OF CARE. CURRENTLY, VNAH PROVIDES REMOTE TELEMONITORING TO APPROXIMATELY 500 PATIENTS.

Program 2

Expenses: $4,861,255 Revenue: $11,086,642

HOSPICE: THE HOSPICE AND PALLIATIVE CARE PROGRAM OF VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND PROVIDES END OF LIFE CARE FOR PATIENTS IN THE COMMUNITY, ASSISTED LIVING FACILITIES AND SKILLED NURSING FACILITIES. THE PROGRAMS COORDINATE CARE FOR AN AVERAGE DAILY CENSUS OF ABOUT 150 TO 250 PATIENTS OF ALL AGES. HOSPICE HAS AN INTERDISCIPLINARY APPROACH USING NURSING, SOCIAL WORK, CHAPLAINS, AND HOSPICE AIDES. A UNIQUE FEATURE OF HOSPICE IS ITS STRONG TEAM OF VOLUNTEERS WHO PROVIDE SUCH SERVICES AS ERRANDS, RESPITE, AND COMPANIONSHIP AS WELL AS LEGAL COUNSEL FROM VOLUNTEER ATTORNEYS.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $2,031,537

Program Service Revenue $25,962,286

Investment Income $130,905

Other Revenue $0

TOTAL REVENUE $28,124,728

Expense Breakdown

Grants Paid $0

Salaries & Benefits $21,654,655

Fundraising Expenses $0

Program Expenses $23,138,817

Other Expenses $8,369,345

TOTAL EXPENSES $30,024,000

Year-over-Year Comparison

	2023	2022	Change
Revenue	$28,124,728	$27,219,312	+0.0%
Expenses	$30,024,000	$30,243,000	0.0%
Net Income	$-1,899,272	$-3,023,688	-0.4%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

282

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

⚠ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$2,708,141

Total Directors

$4,809,176

Key Employees

$207,443

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
MARK A KEROACK MD	TRUSTEE (THRU 6/3/24)/PRES. & CEO - BH	1.00	Director	$0	$44,265	$2,758,272
NICOLAS JABBOUR MD	TRUSTEE(AS OF 1/1/24)/CHAIR DEPT. OF SURGERY	1.00	Director	$0	$56,490	$1,083,422
KEVIN P MORIARTY MD	TRUSTEE(THRU 12/31/23)/CHIEF PED SURGERY	1.00	Director	$772,803	$54,493	$827,296
AKINYELE K LOVELACE DO	TRUSTEE/PER DIEM INTERNIST	1.00	Director	$102,600	$4,617	$107,217
SARA ROURKE MD	TRUSTEE/PER DIEM URG. CARE PHYS.	1.00	Director	$31,250	$1,719	$32,969
COLLEEN W HOLMES	VICE CHAIR/TRUSTEE	1.00	Officer Director	$0	$0	$0
HARRIET A DEVERRY	CHAIR/TRUSTEE	1.00	Officer Director	$0	$0	$0
PETER D BANKO	TRUSTEE(AS OF 6/4/24)/PRES & CEO-BH	1.00	Officer Director	$0	$0	$0
ANTONIO E DOS SANTOS	TRUSTEE	1.00	Director	$0	$0	$0
CLAUDIA R COPLEIN DO	TRUSTEE	1.00	Director	$0	$0	$0
DENISE R JORDAN	TRUSTEE	1.00	Director	$0	$0	$0
ELIZABETH CARDONA	TRUSTEE (THRU 12/31/23)	1.00	Director	$0	$0	$0
IRENE RODRIGUEZ-MARTIN	TRUSTEE	1.00	Director	$0	$0	$0
JAMES R PHANEUF	TRUSTEE (THRU 12/31/23)	1.00	Director	$0	$0	$0
JULIE QUINK	TRUSTEE (AS OF 1/1/24)	1.00	Director	$0	$0	$0
LINDA THOMPSON	TRUSTEE	1.00	Director	$0	$0	$0
MADELINE LANDRAU	TRUSTEE (AS OF 1/1/24)	1.00	Director	$0	$0	$0
MARIA P GONCALVES	TRUSTEE	1.00	Director	$0	$0	$0
MARK A O'CONNELL	TRUSTEE	1.00	Director	$0	$0	$0
PAUL C PICKNELLY	TRUSTEE	1.00	Director	$0	$0	$0
PAUL R MURPHY	TRUSTEE (THRU 12/31/23)	1.00	Director	$0	$0	$0
RICHARD BOSSIE	TRUSTEE	1.00	Director	$0	$0	$0
ROBERT J BACON	TRUSTEE	1.00	Director	$0	$0	$0
RUTH H CONSTANTINE	TRUSTEE	1.00	Director	$0	$0	$0
WILLIAM R WEBBER	TRUSTEE	1.00	Director	$0	$0	$0
RAYMOND MCCARTHY	TRUSTEE/SVP, CFO & TREASURER BH	1.00	Officer	$0	$29,919	$1,211,162
SAMUEL SKURA	TRUSTEE/PRES BMC SVP	1.00	Officer	$0	$186,721	$1,202,943
KRISTIN R DELANEY	CLERK/DIR CORP GOVERNANCE	1.00	Officer	$0	$40,432	$217,312
NANCY REMILLARD	ASST. CLERK OF THE CORP	1.00	Officer	$0	$13,612	$76,724
ROXANNA HARPER	DIRECTOR, CLINICAL OPS	50.00	Key Emp	$178,323	$29,120	$207,443
WENDY COMEY	DIR QUAL. & COMPLIANCE(THRU 3/29/24)	50.00	Highest	$162,705	$8,001	$170,706
CYNTHIA FORTE	HOSPICE REGISTERED NURSE	50.00	Highest	$140,131	$30,253	$170,384
NICOLE MARIE BOUTILIER	DIR OF FINANCE HOME/ COMMUNITY	50.00	Highest	$119,671	$37,776	$157,447
AMY CHERRY-HATHAWAY	MGR HOSPICE & PALLIATIVE CARE	50.00	Highest	$111,423	$33,898	$145,321
DONNA MARIE KASABULA	HOSPICE RN III	50.00	Highest	$123,223	$17,965	$141,188
MARION MCGOWAN	FORMER DIRECTOR/EVP, COO-BH	0.00		$0	$380	$15,999

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	$28,124,728	$30,024,000	$9,298,064	$-1,899,272
2023	$27,219,312	$30,243,000	$9,128,384	$-3,023,688
2022	$26,728,526	$28,802,197	$9,266,622	$-2,073,671
2021	$28,523,846	$29,258,094	$13,025,434	$-734,248
2020	$29,353,232	$29,544,151	$15,935,325	$-190,919
2019	$28,998,650	$29,224,012	$7,787,509	$-225,362
2018	$26,551,875	$24,220,386	$7,629,525	$2,331,489

VISITING NURSE ASSOCIATION & HOSPICE OF WESTERN NEW ENGLAND INC