HELIX HUMAN SERVICES INC

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1865

Legal Domicile

Principal Officer

MARK PAGLIA

Phone

4137395626

Tax Period

2024-07-01 to 2025-06-30

HELIX HUMAN SERVICES INC, founded in 1865, is a mid-sized nonprofit in the Human Services sector that reported $11.3M in total revenue in fiscal year 2024. Revenue grew 13% year-over-year, indicating healthy expansion.

Mission

HELIX HUMAN SERVICES IS DEDICATED TO PARTNERING WITH FAMILIES BY PROVIDING INNOVATIVE AND EDUCATIONAL PROGRAMS AND SERVICES THAT STRENGTHEN CHILDREN AND FAMILIES; EMPOWERING THEM TO SUCCEED AT HOME, WITHIN THE COMMUNITY, AND THROUGHOUT LIFE.

Program Service Accomplishments

Program 1

Expenses: $2,904,938 Revenue: $3,131,133

HELIX HUMAN SERVICES, INC. OPERATES THREE INTENSIVE RESIDENTIAL PROGRAMS SERVING BOYS AND GIRLS FROM AGES 6 TO 18. WITH THREE PROGRAMS IN SPRINGFIELD, WE SERVE CHILDREN THROUGHOUT THE COMMONWEALTH...

HELIX HUMAN SERVICES, INC. OPERATES THREE INTENSIVE RESIDENTIAL PROGRAMS SERVING BOYS AND GIRLS FROM AGES 6 TO 18. WITH THREE PROGRAMS IN SPRINGFIELD, WE SERVE CHILDREN THROUGHOUT THE COMMONWEALTH AND PROVIDE STRUCTURED SETTINGS WITH STRONG STAFF SUPERVISION AND CAREFULLY DESIGNED CLINICAL, LIFE SKILL, TRANSITIONAL SUPPORT AND RECREATION SERVICES. EACH CHILD HAS AN INDIVIDUALLY DESIGNED SERVICE PLAN WITH SPECIFIC GOALS AND OBJECTIVES FOCUSED ON PREPARING THAT CHILD FOR A SUCCESSFUL TRANSITION BACK HOME, TO A PERMANENT FOSTER HOME OR TO INDEPENDENT LIVING. PROGRESS IS CLOSELY MONITORED AND BEHAVIORAL PLANS ADJUSTED AS A CHILD PROGRESSES THROUGH THE PROGRAM, AND INDIVIDUAL AND FAMILY THERAPY IS UTILIZED AS INDICATED.

Program 2

Expenses: $3,572,458 Revenue: $4,149,148

OUR MILL POND CAMPUSES ARE DESE APPROVED SPECIAL EDUCATION SCHOOLS SERVING STUDENTS FROM GRADES K TO 12. WE PROVIDE STRONG ACADEMIC EDUCATION IN A STRUCTURED BEHAVIORAL ENVIRONMENT, CHILDREN IN OUR SCHOOLS FOLLOW INDIVIDUALLY DESIGNED BEHAVIORAL PLANS THAT HELP THEM IMPROVE ACADEMIC PERFORMANCE AS WELL AS SOCIALIZATION. BOTH GROUP AND INDIVIDUAL INSTRUCTION ARE UTILIZED TO ENHANCE ACADEMIC PERFORMANCE WITHIN A STATE APPROVED MCAS CURRICULUM. ELECTIVES INCLUDE PHYSICAL EDUCATION, VOCATIONAL TRAINING IN AN ACTIVE SHOP, TECHNOLOGY AND COMPUTERS AND ART.

Program 3

Expenses: $2,884,129 Revenue: $3,714,517

THESE GROWING PROGRAMS REFLECT OUR COMMITMENT TO "BUILDING HEALTHY FAMILIES". WE BELIEVE THAT FAMILY IS THE CENTER OF A CHILD'S LIFE EXPERIENCE, AND THAT WHENEVER POSSIBLE, PRESERVATION OF THE FAMILY UNIT SHOULD BE SUPPORTED. THIS ARRAY OF PARENT EDUCATION, FAMILY SUPPORT, STABILIZATION, AND VISITATION SERVICES HELP FAMILIES ADDRESS PROBLEMS THAT ARE DESTABILIZING TO THE FAMILY AND/OR PUTTING A CHILD AT RISK FOR OUT OF HOME PLACEMENT. OUR EFFECTIVE, INTENSIVE INTERVENTIONS ARE DESIGNED TO KEEP CHILDREN SAFE AND STRENGTHEN FAMILY UNITS. FOSTER CARE SERVICES ARE ALSO PROVIDED TO ENSURE THAT CHILDREN IN NEED OF OUT OF HOME PLACEMENTS HAVE ACCESS TO FAMILIES WHO CAN DEVELOP CLOSE RELATIONSHIPS AND PROVIDE A STRONG SUBSTITUTE ENVIRONMENT. OUR CONSISTENT SUCCESS IN KEEPING FAMILIES INTACT AND THE COMMUNITY IS REFLECTED IN THE MOST IMPORTANT WAY, BY FAMILIES WHO DON'T BECOME STATISTICS.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $35,287

Program Service Revenue $10,729,778

Investment Income $266,361

Other Revenue $284,728

TOTAL REVENUE $11,316,154

Expense Breakdown

Grants Paid $0

Salaries & Benefits $8,450,979

Fundraising Expenses $184,372

Program Expenses $9,361,525

Other Expenses $3,035,827

TOTAL EXPENSES $11,486,806

Year-over-Year Comparison

	2024	2023	Change
Revenue	$11,316,154	$10,006,630	+0.1%
Expenses	$11,486,806	$10,413,313	+0.1%
Net Income	$-170,652	$-406,683	-0.6%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

210

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$417,462

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
JOHN PAPPAS	BOARD DIRECTOR	1.00	Director	$0	$0	$0
THOMAS DUKE	PRESIDENT	1.00	Director	$0	$0	$0
ED GARIBIAN	FIRST VICE PRESIDENT	1.00	Director	$0	$0	$0
SEAN O'CONNELL	TREASURER	1.00	Director	$0	$0	$0
PAMELA FERNANDES	CLERK	1.00	Director	$0	$0	$0
DENIS GAGNON	PRESIDENT EMERITAS	1.00	Director	$0	$0	$0
MARGARET BETURNE	BOARD DIRECTOR	1.00	Director	$0	$0	$0
WALTER KROLL	BOARD DIRECTOR	1.00	Director	$0	$0	$0
BRIAN CANINA	BOARD DIRECTOR	1.00	Director	$0	$0	$0
CHRISTOPHER FAGER	ASSISTANT TREASURER	1.00	Director	$0	$0	$0
MARK GERMAIN	BOARD DIRECTOR	1.00	Director	$0	$0	$0
DAVID GRIFFIN	BOARD DIRECTOR	1.00	Director	$0	$0	$0
JANE HETZEL	BOARD DIRECTOR	1.00	Director	$0	$0	$0
GORDON QUINN ESQ	BOARD DIRECTOR	1.00	Director	$0	$0	$0
CATHY ROSSI ESQ	BOARD DIRECTOR	1.00	Director	$0	$0	$0
KAREN ROSSI	BOARD DIRECTOR	1.00	Director	$0	$0	$0
DR JENNIFER DASHIELL-SHOFFNER	BOARD DIRECTOR	1.00	Director	$0	$0	$0
KANDRA TRANGHESE	BOARD DIRECTOR	1.00	Director	$0	$0	$0
REV DR KAREN-LOUISE WALKER	BOARD DIRECTOR	1.00	Director	$0	$0	$0
MONIQUE VASQUEZ	CHIEF FINANCIAL/ADMINISTRA	40.00	Officer	$132,600	$0	$132,600
MARK PAGLIA	EXECUTIVE DIRECTOR	40.00	Officer	$162,462	$0	$162,462
YAMILCA NOGUE	CHIEF RELATIONS OFFICER	40.00	Officer	$122,400	$0	$122,400
AMA BORTSIE	DIRECTOR OF CHILDREN AND FAMILY	40.00	Highest	$107,060	$0	$107,060

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	$11,316,154	$11,486,806	$7,657,664	$-170,652
2024	$10,006,630	$10,413,313	$7,795,276	$-406,683
2023	$9,468,971	$10,452,825	$8,695,906	$-983,854
2022	$9,348,411	$10,231,363	$8,080,061	$-882,952
2021	$11,123,479	$10,401,188	$9,623,167	$722,291
2020	$10,815,524	$10,489,602	$9,271,500	$325,922
2019	$10,955,503	$10,405,591	$7,596,709	$549,912