BETTER BUSINESS BUREAU OF CENTRAL NEW ENGLAND INC

EIN: 042300503

WORCESTER, MA

Total Revenue
$1,357,848
Total Expenses
$1,616,701
Total Assets
$2,082,344
Net Assets
$2,081,749
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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year
1945
Legal Domicile
MA
Principal Officer
JEFFREY LOCKE
Phone
5087553340
Tax Period
2024-01-01 to 2024-12-31

BETTER BUSINESS BUREAU OF CENTRAL NEW ENGLAND INC, founded in 1945, is a community nonprofit that reported $1.4M in total revenue in fiscal year 2024. Revenue decreased 6% compared to the prior year. Expenses of $1.6M exceeded revenue, resulting in a 19% operating deficit.

Mission

TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $0
Program Service Revenue $1,295,358
Investment Income $62,490
Other Revenue $0
TOTAL REVENUE $1,357,848

Expense Breakdown

Grants Paid $0
Salaries & Benefits $979,133
Fundraising Expenses $0
Program Expenses $1,194,874
Other Expenses $637,568
TOTAL EXPENSES $1,616,701

Year-over-Year Comparison

2024 2023 Change
Revenue $1,357,848 $1,449,144 -0.1%
Expenses $1,616,701 $1,361,729 +0.2%
Net Income $-258,853 $87,415 -4.0%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

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Governance

Voting Members
16
Independent Members
16
Employees
27
Volunteers
N/A

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
5
$116,315
Total Directors
16
$0
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
STEPHAN C CHASE DIRECTOR 1.00
Director
$0 $0 $0
ALFRED H COLONNA JR DIRECTOR 1.00
Director
$0 $0 $0
DANIEL J HARRINGTON III DIRECTOR 1.00
Director
$0 $0 $0
JACOB LAZARUS DIRECTOR 1.00
Director
$0 $0 $0
MICHELE KASABULA CHAIR OF THE BOARD 2.00
Officer Director
$0 $0 $0
JAMES MADIGAN DIRECTOR 1.00
Director
$0 $0 $0
KIMBERLY MILLER DIRECTOR 1.00
Director
$0 $0 $0
MICHAEL DUFFY FORMER TREASURER 1.00
Officer Director
$0 $0 $0
CASEY CORMIER VICE CHAIR OF THE BOARD 2.00
Officer Director
$0 $0 $0
JEFFREY B LOCKE TREASURER/ FORMER SECRETARY 2.00
Officer Director
$0 $0 $0
MARIE MOURADIAN DIRECTOR 1.00
Director
$0 $0 $0
CAROLANN STRICKLING DIRECTOR 1.00
Director
$0 $0 $0
BRIAN CLARK DIRECTOR 1.00
Director
$0 $0 $0
ANTHONY ARCHAMBAULT DIRECTOR 1.00
Director
$0 $0 $0
CARMELITA JOHNSON DIRECTOR 1.00
Director
$0 $0 $0
SONIA MAHNOT DIRECTOR 1.00
Director
$0 $0 $0
ALEX GUARDIOLA CEO/CLERK 35.00
Officer
$107,333 $6,382 $116,315
NANCY B CAHALEN FORMER CEO/CLERK 35.00
$82,377 $3,553 $88,530
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2024 $1,357,848 $1,616,701 $2,082,344 $-258,853
2023 $1,449,144 $1,361,729 $2,244,226 $87,415
2022 $1,365,188 $1,326,696 $2,066,562 $38,492
2021 $1,437,849 $1,208,680 $2,150,529 $229,169
2020 $1,317,528 $1,230,975 $1,862,824 $86,553
2019 $1,253,861 $1,173,190 $1,693,220 $80,671
2018 $1,158,317 $977,352 $1,531,830 $180,965
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