BETTER BUSINESS BUREAU OF CENTRAL … - Form 990 Financial Data

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1945

Legal Domicile

Principal Officer

JEFFREY LOCKE

Phone

5087553340

Tax Period

2024-01-01 to 2024-12-31

BETTER BUSINESS BUREAU OF CENTRAL NEW ENGLAND INC, founded in 1945, is a community nonprofit that reported $1.4M in total revenue in fiscal year 2024. Revenue decreased 6% compared to the prior year. Expenses of $1.6M exceeded revenue, resulting in a 19% operating deficit.

Mission

THE BETTER BUSINESS BUREAU OF CENTRAL NEW ENGLAND, INC.'S MISSION IS TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. THE ORGANIZATION ACCOMPLISHES THIS MISSION BY CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES, SETTING STANDARDS FOR MARKETPLACE TRUST, ENCOURAGING AND SUPPORTING BEST PRACTICES, CELEBRATING MARKETPLACE ROLE MODELS, AND DENOUNCING SUBSTANDARD MARKETPLACE BEHAVIOR.

Program Service Accomplishments

Program 1

Expenses: $1,194,874 Revenue: $1,295,358

TO PROMOTE HONESTY, TRUTHFULNESS AND DEPENDABILITY IN ADVERTISING AND ALL BUSINESS PRACTICES, THEREBY INCREASING PUBLIC CONFIDENCE.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $0

Program Service Revenue $1,295,358

Investment Income $62,490

Other Revenue $0

TOTAL REVENUE $1,357,848

Expense Breakdown

Grants Paid $0

Salaries & Benefits $979,133

Fundraising Expenses $0

Program Expenses $1,194,874

Other Expenses $637,568

TOTAL EXPENSES $1,616,701

Year-over-Year Comparison

	2024	2023	Change
Revenue	$1,357,848	$1,449,144	-0.1%
Expenses	$1,616,701	$1,361,729	+0.2%
Net Income	$-258,853	$87,415	-4.0%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

N/A

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$116,315

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
STEPHAN C CHASE	DIRECTOR	1.00	Director	$0	$0	$0
ALFRED H COLONNA JR	DIRECTOR	1.00	Director	$0	$0	$0
DANIEL J HARRINGTON III	DIRECTOR	1.00	Director	$0	$0	$0
JACOB LAZARUS	DIRECTOR	1.00	Director	$0	$0	$0
MICHELE KASABULA	CHAIR OF THE BOARD	2.00	Officer Director	$0	$0	$0
JAMES MADIGAN	DIRECTOR	1.00	Director	$0	$0	$0
KIMBERLY MILLER	DIRECTOR	1.00	Director	$0	$0	$0
MICHAEL DUFFY	FORMER TREASURER	1.00	Officer Director	$0	$0	$0
CASEY CORMIER	VICE CHAIR OF THE BOARD	2.00	Officer Director	$0	$0	$0
JEFFREY B LOCKE	TREASURER/ FORMER SECRETARY	2.00	Officer Director	$0	$0	$0
MARIE MOURADIAN	DIRECTOR	1.00	Director	$0	$0	$0
CAROLANN STRICKLING	DIRECTOR	1.00	Director	$0	$0	$0
BRIAN CLARK	DIRECTOR	1.00	Director	$0	$0	$0
ANTHONY ARCHAMBAULT	DIRECTOR	1.00	Director	$0	$0	$0
CARMELITA JOHNSON	DIRECTOR	1.00	Director	$0	$0	$0
SONIA MAHNOT	DIRECTOR	1.00	Director	$0	$0	$0
ALEX GUARDIOLA	CEO/CLERK	35.00	Officer	$107,333	$6,382	$116,315
NANCY B CAHALEN	FORMER CEO/CLERK	35.00		$82,377	$3,553	$88,530

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	$1,357,848	$1,616,701	$2,082,344	$-258,853
2023	$1,449,144	$1,361,729	$2,244,226	$87,415
2022	$1,365,188	$1,326,696	$2,066,562	$38,492
2021	$1,437,849	$1,208,680	$2,150,529	$229,169
2020	$1,317,528	$1,230,975	$1,862,824	$86,553
2019	$1,253,861	$1,173,190	$1,693,220	$80,671
2018	$1,158,317	$977,352	$1,531,830	$180,965

BETTER BUSINESS BUREAU OF CENTRAL NEW ENGLAND INC