SERVICENET INC

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1973

Legal Domicile

Principal Officer

SUSAN L STUBBS

Phone

4135851300

Tax Period

2022-07-01 to 2023-06-30

SERVICENET INC, founded in 1973, is a mid-sized nonprofit in the Mental Health sector that reported $99.6M in total revenue in fiscal year 2022. Revenue grew 10% year-over-year, indicating healthy expansion. Expenses of $93.2M left a modest 6% surplus.

Mission

WE PROVIDE PEOPLE WITH EFFECTIVE SUPPORT, TREATMENTS, AND STRATEGIES SO THEY MAY LIVE THEIR LIVES TO THE FULLEST.

Program Service Accomplishments

Program 1

Expenses: $12,756,663 Revenue: $898,832

MENTAL HEALTH AND RECOVERY SERVICES - RESIDENTIAL SUPPORTS THROUGH STAFFED AND INDEPENDENT LIVING ARRANGEMENTS DESIGNED TO ASSIST INDIVIDUALS WITH MENTAL ILLNESS TO LIVE IN THE COMMUNITY TO THE FULL...

Program 2

Expenses: $53,463,228 Revenue: $6,617,523

DEVELOPMENT AND BRAIN INJURY SERVICES - A FULL CONTINUUM OF COMMUNITY RESIDENTIAL AND SUPPORT PROGRAMS DESIGNED TO FULFILL THE NEEDS OF THE DEVELOPMENTALLY CHALLENGED INDIVIDUALS AND THOSE WHO HAVE...

Program 3

Expenses: $8,090,416 Revenue: $6,735,486

OUTPATIENT AND HEALTH SERVICES - OUTPATIENT PSYCHOTHERAPY, MEDICATION AND OUTREACH SERVICES TO CHILDREN, ADOLESCENTS AND ADULTS.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2022)

Revenue Breakdown

Contributions & Grants $83,992,652

Program Service Revenue $13,961,671

Investment Income $5,738

Other Revenue $1,641,567

TOTAL REVENUE $99,601,628

Expense Breakdown

Grants Paid $0

Salaries & Benefits $70,294,630

Fundraising Expenses $0

Program Expenses $84,112,130

Other Expenses $22,917,368

TOTAL EXPENSES $93,211,998

Year-over-Year Comparison

	2022	2021	Change
Revenue	$99,601,628	$90,841,202	+0.1%
Expenses	$93,211,998	$85,322,528	+0.1%
Net Income	$6,389,630	$5,518,674	+0.2%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

1986

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$967,390

Total Directors

$256,571

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
SUSAN L STUBBS	PRESIDENT & CEO	40.00	Officer Director	$230,044	$26,527	$256,571
ANNETTE IGLARSH	CHAIR	2.00	Officer Director	$0	$0	$0
WILLIAM FISHER	VICE CHAIR	1.00	Officer Director	$0	$0	$0
MARY DUGGAN	TREASURER	1.00	Officer Director	$0	$0	$0
POLLY NORMAND	CLERK	1.00	Officer Director	$0	$0	$0
DUNCAN LAIRD	DIRECTOR	1.00	Director	$0	$0	$0
JOAN LAROSE	DIRECTOR	1.00	Director	$0	$0	$0
ELIZABETH PETEGORSKY	DIRECTOR	1.00	Director	$0	$0	$0
BRIAN JARRETT	DIRECTOR	1.00	Director	$0	$0	$0
NICOLAS BOILLOT	DIRECTOR	1.00	Director	$0	$0	$0
CINDY JEROME	DIRECTOR	1.00	Director	$0	$0	$0
ABBAS HAMDAN	SR VP DEVELOPMENT	40.00	Officer	$199,349	$32,142	$231,491
BRUNO CALOURO	SR VP OF OPERATIONS	40.00	Officer	$198,755	$32,090	$230,845
JENNIFER PERREAULT	CFO	40.00	Officer	$118,932	$10,478	$129,410
JAMES SACCENTO	CTO	40.00	Officer	$109,432	$9,641	$119,073
KATHLEEN HERSHON	MEDICAL DIRECTOR	40.00	Highest	$206,112	$18,158	$224,270
FLORENCE FORTIER	COUNSELOR	40.00	Highest	$141,556	$12,471	$154,027
JAY SACCHETTI	SR VP SHELTER/SUBSTANCE USE SVCS	40.00	Highest	$139,244	$5,309	$144,553
JEANNE BISHOP	VP OF MENTAL HEALTH/RECOVERY SVCS	40.00	Highest	$119,101	$11,567	$130,668
KAREN FRANKLIN	VP OF OUTPATIENT SERVICES	40.00	Highest	$108,509	$10,620	$119,129

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	No data	No data	No data	No data
2024	No data	No data	No data	No data
2023	$99,601,628	$93,211,998	$63,373,658	$6,389,630
2022	$90,841,202	$85,322,528	$55,557,340	$5,518,674
2021	$80,719,905	$76,197,485	$51,115,438	$4,522,420
2020	$75,996,404	$75,065,359	$49,766,165	$931,045
2019	$68,716,727	$68,396,216	$42,559,843	$320,511
2018	$64,259,965	$65,729,986	$40,315,868	$-1,470,021