VOLUNTEERS OF AMERICA OF MASSACHUSETTS INC (EIN 046004304) - Form 990 Financial Analysis & Trantor Score

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1934

Legal Domicile

Principal Officer

CHARLES GAGNON

Phone

6175228086

Tax Period

2024-07-01 to 2025-06-30

VOLUNTEERS OF AMERICA OF MASSACHUSETTS INC, founded in 1934, is a mid-sized nonprofit that reported $23.6M in total revenue in fiscal year 2024. Revenue surged 20% from the prior year, signaling strong growth momentum. Expenses of $20.5M left a modest 13% surplus.

Mission

VOLUNTEERS OF AMERICA OF MASSACHUSETTS, INC. IS A MASSACHUSETTS, NON-PROFIT SPIRITUALLY-BASED HUMAN SERVICES ORGANIZATION INCORPORATED IN MASSACHUSETTS THAT PROVIDES SOCIAL SERVICES WITHIN SOUTHERN NEW ENGLAND UNDER A CHARTER FROM VOLUNTEERS OF AMERICA, INC., A NATIONWIDE RELIGIOUS NON-PROFIT SPIRITUALLY BASED ORGANIZATION PROVIDING LOCAL HUMAN SERVICE PROGRAMS, AND OPPORTUNITIES FOR INDIVIDUAL AND COMMUNITY INVOLVEMENT.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $11,868,882

Program Service Revenue $11,283,461

Investment Income $402,972

Other Revenue $0

TOTAL REVENUE $23,555,315

Expense Breakdown

Grants Paid $2,686,737

Salaries & Benefits $13,950,727

Fundraising Expenses $105,587

Program Expenses $16,664,118

Other Expenses $3,901,050

TOTAL EXPENSES $20,538,514

Year-over-Year Comparison

	2024	2023	Change
Revenue	$23,555,315	$19,590,667	+0.2%
Expenses	$20,538,514	$16,869,033	+0.2%
Net Income	$3,016,801	$2,721,634	+0.1%

Key Indicators

✗ Grants to Organizations ✓ Grants to Individuals ✓ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

202

Volunteers

N/A

Governance Policies

✗ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✓ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$957,489

Total Directors

$388,054

Key Employees

$420,707

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
CHARLES GAGNON	PRES/ CEO	40.00	Officer Director	$318,035	$70,019	$388,054
GAYLE LACROIX	CFO	40.00	Officer	$230,347	$27,504	$257,851
TED WATERMAN	HR DIRECTOR	40.00	Key Emp	$181,258	$31,245	$212,503
ERIN LANZO	CHF EXT RELA	40.00	Key Emp	$182,626	$25,578	$208,204
MINDY MILLER	VP INTEGRATE	40.00	Officer	$181,311	$21,269	$202,580
MARGARET RUHIU	NURSE PRACTI	40.00	Highest	$157,082	$14,696	$171,778
MARY BRODERICK	VP/ CONTROLL	40.00	Highest	$142,653	$13,164	$155,817
MARGARET RUHIU	NURSE PRACTI	40.00	Highest	$152,081	$1,275	$153,356
ANGELA EBERLE	VP OF INTEGR	40.00	Highest	$112,134	$20,561	$132,695
FEYISETAN RAMEY	PSYCHIATRIST	40.00	Highest	$126,694	$4,940	$131,634
MATT LANE	VP OF REAL E	40.00	Officer	$104,347	$4,657	$109,004
CHRISTOPHER BURCHARD	DIRECTOR	2.00	Director	$0	$0	$0
PHIL CHADWICK	BOARD CHAIR	2.00	Officer Director	$0	$0	$0
GEORGE DAVITT	DIRECTOR	2.00	Director	$0	$0	$0
JIM GOLDINGER	DIRECTOR	2.00	Director	$0	$0	$0
ASHWINI NADKARNI	SECRETARY/CL	2.00	Officer Director	$0	$0	$0
PETER RASKIN	DIRECTOR	2.00	Director	$0	$0	$0
ERIC SEGAL	DIRECTOR	2.00	Director	$0	$0	$0
FAITH SMITH	DIRECTOR	2.00	Director	$0	$0	$0
DAVID WITTMAN	TREASURER	2.00	Director	$0	$0	$0
REBECCA LEBEAU	VICE CHAIR	2.00	Officer	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	$23,555,315	$20,538,514	$30,655,353	$3,016,801
2024	$19,590,667	$16,869,033	$25,190,152	$2,721,634
2024	$19,590,667	$16,869,033	$25,190,152	$2,721,634
2023	$16,996,751	$14,467,020	$23,214,258	$2,529,731
2022	$11,682,068	$11,911,241	$20,096,702	$-229,173
2021	$13,732,851	$10,182,929	$20,587,806	$3,549,922
2020	$10,905,587	$9,301,327	$15,823,643	$1,604,260
2019	$8,465,050	$7,704,297	$13,330,671	$760,753

VOLUNTEERS OF AMERICA OF MASSACHUSETTS INC