PROVIDENCE, RI
4 risk indicators measuring financial stability and operational resilience
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Sign In — Free (10 views/day)CROSSROADS RHODE ISLAND, founded in 1929, is a mid-sized nonprofit in the Human Services sector that reported $24.2M in total revenue in fiscal year 2024. Revenue fell 21% from the prior year — a significant decline worth monitoring. The organization ran a surplus of $4.0M, a strong 17% operating margin.
THE CORE MISSION OF THE ORGANIZATION IS TO ASSIST HOMELESS OR AT-RISK INDIVIDUALS AND FAMILIES SECURE STABLE HOMES. THIS IS ACCOMPLISHED BY PROVIDING A RANGE OF SERVICES INCLUDING HOUSING, BASIC NEEDS, SHELTER, CASE MANAGEMENT, REFERRALS, EDUCATION AND EMPLOYMENT SERVICES.
SHELTER AND ASSESSMENT - HOUSING PROBLEM SOLVING IS A RELATIVELY NEW, EFFECTIVE AND LOW-COST INTERVENTION THAT CAN HELP PREVENT SOME AT-RISK PEOPLE FROM BECOMING HOMELESSAND HELPS OTHERS GET OUT OF...
SHELTER AND ASSESSMENT - HOUSING PROBLEM SOLVING IS A RELATIVELY NEW, EFFECTIVE AND LOW-COST INTERVENTION THAT CAN HELP PREVENT SOME AT-RISK PEOPLE FROM BECOMING HOMELESSAND HELPS OTHERS GET OUT OF SHELTER AND INTO HOUSING QUICKLY AND COST EFFECTIVELY. HOUSING PROBLEM SOLVING COMBINES CREATIVE, SOLUTIONS-ORIENTED BRAINSTORMING WITH A SMALL AMOUNT OF CASH ASSISTANCE THAT HELPS PEOPLE EXPLORE THEIR HOUSING OPTIONS. SOLUTIONS VARY FROM CLIENT TO CLIENT BUT INCLUDE THINGS LIKE SECURITY DEPOSITS AND UTILITY ARREARS. IN 2024, CROSSROADS DISTRIBUTED MORE THAN $900,000, PROVIDING AN AVERAGE OF $2,256 IN CASH ASSISTANCE PER HOUSEHOLD. AS A RESULT, WE HELPED MORE THAN 2,200 AT-RISK INDIVIDUALS AND FAMILIES EITHER PREVENT OR QUICKLY END THEIR HOMELESSNESS. WHEN HOMELESSNESS CAN'T BE PREVENTED OR QUICKLY ENDED, TEMPORARY EMERGENCY SHELTER IS SOMETIMES NEEDED AS A SHORT-TERM SOLUTION. IN 2024, CROSSROADS OPERATED FIVE SHELTERS WITH MORE THAN 200 BEDS, INCLUDING HARRINGTON HALL, THE LARGEST MEN'S SHELTER IN THE STATE, A WOMEN'S SHELTER, FAMILY SHELTER, DOMESTIC VIOLENCE SHELTER AND HARTFORD AVENUE, THE STATE'S ONLY COUPLES SHELTER. WITH HOMELESSNESS AT A RECORD HIGH, CROSSROADS PROVIDED NEARLY 1,600 PEOPLE WITH A SAFE PLACE TO STAY, INCLUDING 132 CHILDREN AND 100 SENIORS OVER THE AGE OF 65. OF THOSE, 80 ADULTS AND 77 CHILDREN WERE DOMESTIC VIOLENCE SURVIVORS.
HOUSING PROGRAMS - TO ENSURE OUR ABILITY TO HELP OUR CLIENTS SECURE SAFE, STABLE, AND AFFORDABLE HOUSING, CROSSROADS OWNS AND MANAGES MORE THAN 375 PERMANENT SUPPORTIVE APARTMENTS STATEWIDE AND...
HOUSING PROGRAMS - TO ENSURE OUR ABILITY TO HELP OUR CLIENTS SECURE SAFE, STABLE, AND AFFORDABLE HOUSING, CROSSROADS OWNS AND MANAGES MORE THAN 375 PERMANENT SUPPORTIVE APARTMENTS STATEWIDE AND MAINTAINS STRONG WORKING RELATIONSHIPS WITH HUNDREDS OF LOCAL LANDLORDS. AS A RESULT, WE WERE ABLE TO HELP MORE THAN 2,500 PEOPLE, INCLUDING 61 DOMESTIC VIOLENCE SURVIVORS, END THEIR HOMELESSNESS LAST YEAR. OF THOSE, 340 HOUSEHOLDS RECEIVED UP TO 24 MONTHS OF RENTAL ASSISTANCE AND CASE MANAGEMENT SUPPORT THROUGH OUR RAPID REHOUSING PROGRAM, WHICH ALLOWED THEM TO MOVE INTO MARKET-RATE APARTMENTS STATEWIDE. ANOTHER 732 HOUSEHOLDS MOVED INTO PERMANENT SUPPORTIVE HOUSING, PRIMARILY INTO PROPERTIES THAT CROSSROADS OWNS. THESE APARTMENTS ARE DEEPLY SUBSIDIZED, ALLOWING FOR EXTREMELY LOW OR NO-INCOME RESIDENTS TO LIVE SAFELY WITH THE HOUSING-BASED SERVICES AND SUPPORT THEY NEEDFOR AS LONG AS THEY NEED.TO HELP ADDRESS RHODE ISLAND'S CRITICAL SHORTAGE OF AFFORDABLE HOUSING, CONSTRUCTION OF THE SUMMER STREET APARTMENTS IS ALSO WELL UNDERWAY. WHEN COMPLETE IN THE FALL OF 2025, MORE THAN 176 FORMERLY HOMELESS ADULTS WILL HAVE A BEAUTIFUL AND AFFORDABLE PLACE TO CALL HOME, MAKING SUMMER STREET THE LARGEST PERMANENT SUPPORTIVE HOUSING PROGRAM IN NEW ENGLAND.
EDUCATION AND EMPLOYMENT ASSISTANCE -IN ADDITION TO SHELTER AND HOUSING, CROSSROADS ALSO OFFERS A RANGE OF EDUCATION AND EMPLOYMENT PROGRAMS DESIGNED TO GIVE PEOPLE THE SKILLS THEY NEED TO INCREASE...
EDUCATION AND EMPLOYMENT ASSISTANCE -IN ADDITION TO SHELTER AND HOUSING, CROSSROADS ALSO OFFERS A RANGE OF EDUCATION AND EMPLOYMENT PROGRAMS DESIGNED TO GIVE PEOPLE THE SKILLS THEY NEED TO INCREASE THEIR EARNED INCOME AND MAINTAIN THEIR HOUSING. IN 2024, 204 PEOPLE PARTICIPATED IN ONE OR MORE PROGRAMS DESIGNED TO HELP THEM INCREASE THEIR READING AND MATH SKILLS, WORK TOWARDS GETTING THEIR HIGH SCHOOL EQUIVALENCY, IMPROVE THEIR FINANCIAL LITERACY, TRAIN FOR A NEW CAREER OR LOOK FOR A JOB. OF THOSE, 67 CLIENTS FOUND NEW EMPLOYMENT. WE ARE PARTICULARLY PROUD OF OUR CERTIFIED NURSE ASSISTANT (CNA) PROGRAM, WHICH HAS GRADUATED NEARLY 160 CLASSES SINCE WE BEGAN OFFERING THE PROGRAM IN THE 1990S. IN 2024, 70 STUDENTS ENROLLED IN OUR CNA PROGRAM AND MORE THAN 34 OF THOSE GRADUATES ARE WORKING IN HOSPITALS, NURSING HOMES AND HOME HEALTH CARE ORGANIZATIONS TODAY.
Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency
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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)
Sign In — Free (10 views/day)| 2024 | 2023 | Change | |
|---|---|---|---|
| Revenue | $24,173,480 | $30,664,778 | -0.2% |
| Expenses | $20,178,711 | $19,348,613 | +0.0% |
| Net Income | $3,994,769 | $11,316,165 | -0.6% |
Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics
Financial Distress Indicator
Liquidity & Cash Position
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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics
Sign In| Name | Title | Hours/Week | Role | Reportable Comp | Other Comp | Total |
|---|---|---|---|---|---|---|
| ADAM HAMBLETT | VICE CHAIR | 1.00 |
Officer
Director
|
$0 | $0 | $0 |
| ALDEN M ANDERSON JR | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| BETH MCQUADE | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| BRADFORD S DIMEO | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| BRIAN MURPHY | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| BRUCE MESSIER | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| CHRISTOPHER SMITH | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| DAVID GILDEN | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| DAVID NASTRO | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| DAVID ORTIZ | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| DR MARGARET M VAN BREE | MEMBER AT LARGE | 1.00 |
Director
|
$0 | $0 | $0 |
| EUGENIO FERNANDEZ JR | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| FRANK MAURAN | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| GAYLE WOLF | DIRECTOR (TO 4/24) | 1.00 |
Director
|
$0 | $0 | $0 |
| GREG ALMEIDA | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| HELENA BUONANNO FOULKES | MEMBER AT LARGE | 1.00 |
Director
|
$0 | $0 | $0 |
| HOWARD G SUTTON | HONORARY DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| JAMES DIOSSSA | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| JEFFREY DANA ESQ | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| JILL DESHIRO | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| JOHN GALVIN | VICE CHAIR | 1.00 |
Officer
Director
|
$0 | $0 | $0 |
| JOHN J MCCONNELL JR | CHAIR EMERITUS (TO 4/24) | 1.00 |
Director
|
$0 | $0 | $0 |
| JULIE DUFFY ESQ | CHAIR | 1.00 |
Officer
Director
|
$0 | $0 | $0 |
| KAREN G DELPONTE | DIRECTOR (TO 4/24) | 1.00 |
Director
|
$0 | $0 | $0 |
| KEITH KELLY | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| KEVIN TRACY | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| M TERESA PAIVA WEED ESQ | MEMBER AT LARGE | 1.00 |
Director
|
$0 | $0 | $0 |
| MARIE BERNARDO-SOUSA LP D | DIRECTOR (TO 4/24) | 1.00 |
Director
|
$0 | $0 | $0 |
| MARK STEWART | TREASURER | 1.00 |
Officer
Director
|
$0 | $0 | $0 |
| MARSHALL VOTTA | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| JENNIFER MORRISON | DIRECTOR (AS OF 4/24) | 1.00 |
Director
|
$0 | $0 | $0 |
| MATTHEW T MARCELLO III ESQ | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| MICHAEL MELLO | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| MICHELLE WILCOX | PRESIDENT & CEO | 40.00 |
Officer
Director
|
$315,247 | $37,715 | $352,962 |
| MONICA HUERTAS | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| NICOLE E ALEXANDER-SCOTT MD | DIRECTOR (TO 4/24) | 1.00 |
Director
|
$0 | $0 | $0 |
| PATRICK WHOLEY | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| RUSSELL CAREY | DIRECTOR (AS OF 4/24) | 1.00 |
Director
|
$0 | $0 | $0 |
| REBECCA WEBBER | MEMBER AT LARGE | 1.00 |
Director
|
$0 | $0 | $0 |
| STACIE B COLLIER | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| TERRY MORAN | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| TONY SIMON | DIRECTOR | 1.00 |
Director
|
$0 | $0 | $0 |
| VIRGINIA BRANCH | SECRETARY | 1.00 |
Officer
Director
|
$0 | $0 | $0 |
| GORDON FOX | CHIEF ASSET DEVELOPMENT OFFICER | 40.00 |
Officer
|
$149,353 | $14,165 | $163,518 |
| JOHN MACDONALD | CHIEF PROGRAM OFFICER | 40.00 |
Officer
|
$177,873 | $25,001 | $202,874 |
| KAREN SANTILLI | CEO (TO 2/24) | 40.00 |
Officer
|
$108,844 | $23,843 | $132,687 |
| LAURA CALENDA | CHIEF PHILANTHROPY OFFICER | 40.00 |
Officer
|
$206,038 | $8,339 | $214,377 |
| MERELISE HITTE | CHIEF FINANCIAL OFFICER | 40.00 |
Officer
|
$248,612 | $15,684 | $264,296 |
| JENNIFER SCHANCK-BOLWELL | CHIEF OPERATING OFFICER (AS OF 9/24) | 1.00 |
Officer
|
$55,266 | $2,226 | $57,492 |
| JENNA NUTTING | VP SUPPORTIVE SERVICES | 40.00 |
Highest
|
$127,429 | $11,094 | $138,523 |
| JENNIFER WATKINS | VP SHELTER SERVICES | 40.00 |
Highest
|
$124,985 | $22,988 | $147,973 |
| MARCIA MARINO | VP FINANCE | 40.00 |
Highest
|
$134,112 | $5,720 | $139,832 |
| MONICA SPICER | VP HOUSING ASSETS | 40.00 |
Highest
|
$127,718 | $9,820 | $137,538 |
| GREG AMOROSO | VP HUMAN RESOURCES | 40.00 |
Highest
|
$120,905 | $5,204 | $126,109 |
| Year | Revenue | Expenses | Assets | Net Income |
|---|---|---|---|---|
| 2024 | $24,173,480 | $20,178,711 | $61,030,076 | $3,994,769 |
| 2023 | $30,664,778 | $19,348,613 | $55,754,789 | $11,316,165 |
| 2022 | $26,538,229 | $20,566,288 | $40,041,103 | $5,971,941 |
| 2021 | $18,689,220 | $17,864,368 | $33,809,846 | $824,852 |
| 2020 | $15,648,924 | $16,109,525 | $29,367,705 | $-460,601 |
| 2019 | $13,095,510 | $13,905,072 | $22,278,394 | $-809,562 |
| 2018 | $17,177,870 | $12,820,508 | $22,253,560 | $4,357,362 |
Compare CROSSROADS RHODE ISLAND with other nonprofits in Rhode Island and across the country.