ARBITRATION FORUMS INC

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1981

Legal Domicile

Principal Officer

STACEY LAFEHR-YODER

Phone

8139314004

Tax Period

2025-01-01 to 2025-12-31

ARBITRATION FORUMS INC, founded in 1981, is a mid-sized nonprofit in the Crime & Legal sector that reported $53.0M in total revenue in fiscal year 2025. Revenue decreased 6% compared to the prior year.

Mission

TO FACILITATE THE EFFICIENCY AND EQUITABLE DISPOSITION OF INSURANCE RELATED DISPUTES TO AVOID THE COSTS AND DELAYS OF LITIGATION.

Program Service Accomplishments

Program 1

ARBITRATION SERVICES: IN 2025, ITS MEMBERS FILED 1.1 MILLION ARBITRATION DISPUTES AND 2.3 MILLION SUBROGATION DEMANDS COLLECTIVELY WORTH ALMOST $27 BILLION IN CLAIMS AS A COST-EFFECTIVE ALTERNATIVE...

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2025)

Revenue Breakdown

Contributions & Grants $0

Program Service Revenue $52,075,868

Investment Income $909,976

Other Revenue $0

TOTAL REVENUE $52,985,844

Expense Breakdown

Grants Paid $100,890

Salaries & Benefits $37,260,596

Fundraising Expenses $0

Other Expenses $16,151,794

TOTAL EXPENSES $53,513,280

Year-over-Year Comparison

	2025	2024	Change
Revenue	$52,985,844	$56,383,553	-0.1%
Expenses	$53,513,280	$52,358,559	+0.0%
Net Income	$-527,436	$4,024,994	-1.1%

Key Indicators

✓ Grants to Organizations ✓ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

195

Volunteers

4191

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$1,802,697

Total Directors

$1,092,043

Key Employees

$2,625,789

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
ERIC SPENCER	PRESIDENT & CEO	40.00	Officer Director	$1,068,935	$23,108	$1,092,043
SEAN WELCH	CHAIR	1.00	Officer Director	$0	$0	$0
BRANDON KELLY	VICE CHAIR	1.00	Officer Director	$0	$0	$0
SHANNON CRAGG	AUDIT COMMITTEE CHAIR	1.00	Director	$0	$0	$0
PATRICK BURNETT	BOARD MEMBER	1.00	Director	$0	$0	$0
ELENA GERVINO	BOARD MEMBER	1.00	Director	$0	$0	$0
STEVE KELLY	BOARD MEMBER	1.00	Director	$0	$0	$0
JEROME REYNOLDS	BOARD MEMBER (TERM START 10/16/25)	1.00	Director	$0	$0	$0
MILLICENT ROTH	BOARD MEMBER	1.00	Director	$0	$0	$0
CHEROKEE SUSMAN	BOARD MEMBER	1.00	Director	$0	$0	$0
ROGER VAN HORN	BOARD MEMBER	1.00	Director	$0	$0	$0
SHANE WHEELER	BOARD MEMBER	1.00	Director	$0	$0	$0
KEVIN YOO	BOARD MEMBER	1.00	Director	$0	$0	$0
AMIT KHANNA	BOARD MEMBER (TERM END 8/1/25)	1.00	Director	$0	$0	$0
STEPHEN JANICKI	CFO & SECRETARY/TREASURER	40.00	Officer	$480,981	$69,535	$550,516
STACEY LAFEHR-YODER CHIEF	FINANCIAL ADMINISTRATIVE OFFICER	40.00	Officer	$137,219	$22,919	$160,138
JOHN SHEDD	CHIEF INFO TECHNOLOGY OFFICER	40.00	Key Emp	$460,554	$54,523	$515,077
DAVID LEVIN	DIR. HEAD OF MEMBER OPERATIONS	40.00	Key Emp	$416,583	$62,203	$478,786
MARIA MULLER	CHIEF INNOVATION OFFICER	40.00	Key Emp	$218,810	$43,261	$262,071
CANDACE BOSCHARD	DIR. HEAD OF PRODUCT DEVELOPMENT	40.00	Key Emp	$299,876	$54,614	$354,490
ELIZABETH GOURDINE	DIR. HEAD OF PEOPLE OPERATIONS	40.00	Key Emp	$322,781	$44,063	$366,844
JENNIFER FELDER DIR HEAD OF	MARKETING & MEMBER INSIGHT	40.00	Key Emp	$281,984	$49,338	$331,322
DANIELLE SMITH	DIR. HEAD OF ENTERPRISE RISK MGMT	40.00	Key Emp	$267,051	$50,148	$317,199
JOHN ALCHIN	ENTERPRISE ARCHITECT	40.00	Highest	$232,100	$38,335	$270,435
CHARLES PARENTI	OPERATIONS MANAGER, FIELD	40.00	Highest	$205,344	$9,165	$214,509
TIMOTHY MCKERNAN	OPERATIONS MANAGER, FIELD	40.00	Highest	$210,435	$41,445	$251,880
ERIC SACHSE	LEAD, SYSTEM ARCHITECT	40.00	Highest	$196,472	$21,810	$218,282
RICHARD MANNING	SENIOR SOFTWARE ENGINEERING MANAGER	40.00	Highest	$199,427	$26,301	$225,728
KATHLEEN MAHNE	FORMER PRESIDENT & CEO	0.00		$364,601	$0	$364,601
KENNETH BUTLER FORMER DIR	HUMAN RESOURCES & FACILITIES	0.00		$422,530	$0	$422,530

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	$52,985,844	$53,513,280	$109,042,176	$-527,436
2024	No data	No data	No data	No data
2023	$55,417,498	$47,072,792	$100,187,812	$8,344,706
2022	$39,807,746	$42,271,599	$90,772,943	$-2,463,853
2021	$36,926,852	$41,549,086	$106,671,146	$-4,622,234
2020	$45,133,923	$41,219,958	$105,255,521	$3,913,965
2019	$44,602,583	$33,346,359	$102,080,808	$11,256,224
2018	$40,303,984	$31,366,353	$85,775,749	$8,937,631