THE BETTER BUSINESS BUREAU OF METR… - Form 990 Financial Data

🔒

Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

Sign in with your work email to view Tuckman-Chang indicators

Financial Trends

Organization Details

Formation Year

1922

Legal Domicile

Principal Officer

CLAIRE ROSENZWEIG

Phone

2125337500

Tax Period

2023-01-01 to 2023-12-31

THE BETTER BUSINESS BUREAU OF METROPOLITAN NEW YORK INC, founded in 1922, is a community nonprofit that reported $5.2M in total revenue in fiscal year 2023.

Mission

TO PROMOTE POSITIVE RELATIONSHIPS BETWEEN BUSINESS AND THE PUBLIC THROUGH VOLUNTARY SELF-REGULATION, CONSUMER AND BUSINESS EDUCATION, AND SERVICE EXCELLENCE. THESE ACTIVITIES ARE CARRIED OUT THROUGH TWO PRINCIPAL PROGRAMS: CONSUMER SERVICES AND BUSINESS RELATIONS.

Program Service Accomplishments

Program 1

THE CONSUMER SERVICES PROGRAM INCLUDES: (I) RESOLVING DISPUTES AND COMPLAINTS THROUGH MEDIATION AND ARBITRATION;(II) PROVIDING INFORMATION TO CONSUMERS THROUGH BBB BUSINESS PROFILES ON THE...

THE CONSUMER SERVICES PROGRAM INCLUDES: (I) RESOLVING DISPUTES AND COMPLAINTS THROUGH MEDIATION AND ARBITRATION;(II) PROVIDING INFORMATION TO CONSUMERS THROUGH BBB BUSINESS PROFILES ON THE RELIABILITY OF 153,373 COMPANIES IN THE METROPOLITAN AREA, INCLUDING THE RESULTS OF INVESTIGATIONS OF BUSINESSES' SELLING AND ADVERTISING PRACTICES; (III) OPERATING THE BBB'S CONSUMER HELP-LINE;(IV) EDUCATING CONSUMERS, INCLUDING THROUGH ITS WEBSITE; AND (V) THE OCCASIONAL PROCESSING OF RESTITUTION REFUNDS.

Program 2

THE BBB'S BUSINESS RELATIONS PROGRAM INCLUDES:(I) ACCREDITING BUSINESSES THAT MEET ALL BBB ACCREDITATION STANDARDS; AND (II) PROVIDING INFORMATION AND EDUCATION ON ETHICAL BUSINESS PRACTICES.

🔒

Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

Sign in to view Trantor Score and financial metrics

Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $1,885

Program Service Revenue $5,141,036

Investment Income $41,631

Other Revenue $0

TOTAL REVENUE $5,184,552

Expense Breakdown

Grants Paid $0

Salaries & Benefits $3,678,430

Fundraising Expenses $0

Other Expenses $1,449,988

TOTAL EXPENSES $5,128,418

Year-over-Year Comparison

	2023	2022	Change
Revenue	$5,184,552	$5,011,405	+0.0%
Expenses	$5,128,418	$4,776,803	+0.1%
Net Income	$56,134	$234,602	-0.8%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required

🔒

Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

Sign in to view all financial metrics

Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$391,564

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
LARRY BLACKMON	CHAIR	0.20	Officer Director	$0	$0	$0
ERIC SOLOMON	CHAIR UNTIL JAN 2023	0.20	Officer Director	$0	$0	$0
VINCE DELL'OSA	VICE-CHAIR	0.20	Officer Director	$0	$0	$0
MARY ANN KERR	VICE-CHAIR	0.20	Officer Director	$0	$0	$0
MICHAEL GATES	VICE-CHAIR	0.20	Officer Director	$0	$0	$0
KEKOA CABRERA	DIRECTOR	0.20	Director	$0	$0	$0
KATRINA DIBBINI	DIRECTOR	0.20	Director	$0	$0	$0
JOEL GOLDBERG	DIRECTOR	0.20	Director	$0	$0	$0
DAVID HUBBARD	DIRECTOR	0.20	Director	$0	$0	$0
MELISSA KRANTZ	DIRECTOR	0.20	Director	$0	$0	$0
JUDD LEVINE	DIRECTOR	0.20	Director	$0	$0	$0
MARTIN LEE	DIRECTOR	0.20	Director	$0	$0	$0
MARCI LOBEL-ESRIG	DIRECTOR	0.20	Director	$0	$0	$0
LIMOR MANN	DIRECTOR	0.20	Director	$0	$0	$0
JOAN MCGILLYCUDDY	DIRECTOR	0.20	Director	$0	$0	$0
SABRINA MIZRACHI	DIRECTOR	0.20	Director	$0	$0	$0
AMY NGUYEN	DIRECTOR	0.20	Director	$0	$0	$0
CANDACE SADY	DIRECTOR UNTIL NOV 2023	0.20	Director	$0	$0	$0
PATRICIA SAMPSON	DIRECTOR	0.20	Director	$0	$0	$0
SHARONDA WEATHERSPOON	DIRECTOR	0.20	Director	$0	$0	$0
TIM ZUBER	DIRECTOR	0.20	Director	$0	$0	$0
CLAIRE ROSENZWEIG - SEE SCH O	PRESIDENT AND CEO	35.00	Officer	$194,481	$27,631	$222,112
STEVEN LONDON - SEE SCH O	CONTROLLER	28.00	Officer	$135,671	$33,781	$169,452
KATHLEEN PIERETH-HEENAN	VP, SALES/EXECUTIVE DIRECTOR, LI	35.00	Highest	$148,373	$24,247	$172,620
BRIAN RAUER GENERAL	COUNSEL/EXECUTIVE DIRECTOR, MID-HUD	35.00	Highest	$135,277	$7,566	$142,843
DAWN ALPERSTEIN	SR. BUSINESS DEVELOPMENT ASSOCIATE	35.00	Highest	$121,438	$21,474	$142,912
ROBERT YARNALL	A.D OF BUSINESS DEVELOPMENT	35.00	Highest	$115,740	$7,248	$122,988
LUANA LEWIS - SEE SCH O	SR. PRESIDENT-PROGRAMS & SERVICES	14.00	Highest	$111,743	$21,902	$133,645

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	No data	No data	No data	No data
2023	$5,184,552	$5,128,418	$5,470,638	$56,134
2022	$5,011,405	$4,776,803	$5,793,934	$234,602
2021	$5,685,810	$4,890,309	$2,973,168	$795,501
2020	$4,803,919	$4,881,655	$2,281,422	$-77,736
2019	$4,463,830	$4,899,740	$3,328,505	$-435,910
2018	$4,293,103	$4,680,564	$1,992,362	$-387,461

THE BETTER BUSINESS BUREAU OF METROPOLITAN NEW YORK INC