COMMUNITY SERVICE SOCIETY OF NEW YORK

CSS'S HEALTH INITIATIVES DEPARTMENT CONDUCTS HEALTH COVERAGE POLICY RESEARCH, ADVOCATES FOR QUALITY AFFORDABLE COVERAGE FOR ALL, AND PROVIDES EDUCATION AND DIRECT HEALTH COVERAGE ASSISTANCE TO NEW YORK CONSUMERS. CSS'S HEALTH COVERAGE-RELATED DIRECT SERVICES PROGRAMS INCLUDE: COMMUNITY HEALTH ADVOCATES; THE CSS NAVIGATOR NETWORK; THE INDEPENDENT CONSUMER ADVOCACY NETWORK; THE ABD-FE PROGRAM; THE MANAGED CARE CONSUMER ASSISTANCE PROGRAM (MCCAP); INTELLECTUAL AND DEVELOPMENTAL DISABILITIES OMBUDS PROGRAM (IDDO); AND COMMUNITY HEALTH ACCESS FOR ADDICTION AND MENTAL HEALTHCARE PROJECT (CHAMP). FOR MANY OF THESE PROJECTS, CSS SUBCONTRACTS WITH NETWORKS OF COMMUNITY-BASED ORGANIZATIONS TO SERVE CONSUMERS ACROSS NEW YORK STATE. TOGETHER, IN FY 2025, CSS'S HEALTH COVERAGE DIRECT SERVICES PROGRAMS SERVED CONSUMERS IN OVER 150,000 CASES. THE HEALTH INITIATIVES DEPARTMENT HAS 10 TRAINED AND ACTIVE VOLUNTEERS.

RETIRED AND SENIOR VOLUNTEER PROGRAM (RSVP CORE PROGRAM) HIGHLIGHTS DURING FY2025 ARE AS FOLLOWS:-A TOTAL OF 1,248 VOLUNTEERS WERE ACTIVE IN THE AMERICORPS SENIORS RSVP PROGRAM IN FY 2025-RSVP CORE PROGRAM HAS PARTNERSHIPS WITH 134 COMMUNITY-BASED ORGANIZATIONS WHO UTILIZE VOLUNTEERS TO MEET COMMUNITY NEEDS THROUGH IMPACTFUL, ONGOING SERVICE. THE ACTIVITIES PERFORMED BY VOLUNTEERS INCLUDE ACCESSING HEALTH CARE; PROVIDING FRAUD PREVENTION EDUCATION; FIGHTING FOOD INSECURITY; HOME MEAL DELIVERY; REDUCING SOCIAL ISOLATION BY PROVIDING COMPANIONSHIP; TUTORING AND MENTORING STUDENTS OF ALL AGES; REMOVING BARRIERS RESULTING FROM CONVICTION HISTORIES; BUILDING CAPACITY IN COMMUNITY-BASED ORGANIZATIONS; AND SUPPORTING VETERANS AND MILITARY FAMILIES. VOLUNTEERS SERVE IN BOTH IN-PERSON AND REMOTELY BASED ON THE NEEDS OF THE ORGANIZATION WHERE THEY SERVE AND THE PREFERENCE OF THE VOLUNTEER.-THE RSVP ACES VOLUNTEERS ASSISTED 4,147 CLIENTS (2,320 NEW AND 1,827 ONGOING) WITH 5,782 PUBLIC BENEFITS. THEY COMPLETED 1,205 APPLICATIONS AND RECERTIFICATIONS. -THE RSVP FINANCIAL COACHING CORPS (FCC) SUPPORTED 41 FINANCIAL COACHES AND ESTABLISHED 21 PARTNER SITES.-THE FCC VOLUNTEERS CONDUCTED 1,132 FINANCIAL COACHING SESSIONS ON 2,523 FINANCIAL TOPICS.