NATIONAL MULTIPLE SCLEROSIS SOCIETY

CLIENT AND COMMUNITY SERVICES (SEE SCHEDULE O)CLIENT AND COMMUNITY SERVICES - THE SOCIETY EMPOWERS PEOPLE AFFECTED BY MS TO SOLVE EVERYDAY CHALLENGES. WE BELIEVE THAT WHEN INDIVIDUALS ARE INFORMED, CONNECTED AND SUPPORTED BY LOVED ONES, COMMUNITIES, HEALTHCARE PROVIDERS AND THE SOCIETY, THEY EXPERIENCE AN IMPROVED QUALITY OF LIFE, INCREASED CONFIDENCE, NEW CONNECTIONS, AND TAKE POSITIVE ACTIONS TOWARD LIVING THEIR BEST LIVES. WE ACHIEVE THIS BY SERVING AS A TRUSTED SOURCE OF SUPPORT, OFFERING EDUCATIONAL PROGRAMS, RELIABLE INFORMATION, AND ONE-ON-ONE GUIDANCE THROUGH MS NAVIGATORS. WE ALSO FOSTER CONNECTIONS BETWEEN PEOPLE IMPACTED BY MS, PROVIDING EMOTIONAL SUPPORT AND A SENSE OF COMMUNITY. IN FISCAL 2025, MS NAVIGATORS ASSISTED 22,980 INDIVIDUALS IN CONNECTING TO CRITICAL RESOURCES SUCH AS MS EDUCATION AND INFORMATION, HEALTHCARE, FINANCIAL, EMOTIONAL, AND PERSONALIZED CASE MANAGEMENT SUPPORT. THE SOCIETY DELIVERED OVER 96 VIRTUAL AND IN-PERSON EDUCATIONAL PROGRAMS, REACHING 1,786 ATTENDEES. PROGRAMS WERE MADE AVAILABLE ON DEMAND, ALLOWING AN ADDITIONAL 268,996 INDIVIDUALS TO ENGAGE WITH THE CONTENT. TOPICS INCLUDED SYMPTOM MANAGEMENT, TREATMENT OPTIONS, AND WELLNESS STRATEGIES. APPROXIMATELY 654 ACTIVE SUPPORT GROUP LEADERS SPANNED THE COUNTRY, HELPING PROVIDE CONNECTIONS BOTH IN-PERSON AND WITHIN VIRTUAL SETTING FOR PEOPLE LIVING WITH MS AND THEIR LOVED ONES. 1,042 INDIVIDUALS WERE REFERRED BY THEIR HEALTHCARE PROVIDER TO THE NATIONAL MS SOCIETY TO RECEIVE INFORMATION AND SUPPORT IN MANAGING MS.AS A RESULT OF THESE CLIENT AND COMMUNITY SERVICES, 72% OF PARTICIPATING INDIVIDUALS FEEL MORE CONFIDENT IN ADDRESSING CHALLENGES OF MS, AND 78% OF INDIVIDUALS MADE NEW CONNECTIONS TO INFORMATION, PEOPLE, AND OTHER SOURCES OF SUPPORT.THESE PROGRAMS AND SUPPORT DIRECTLY ADVANCE OUR MISSION TO CURE MS WHILE ENPOWERING PEOPLE AFFECTED BY MS TO LIVE THEIR BEST LIVES.

PUBLIC EDUCATION (SEE SCHEDULE O)PUBLIC EDUCATION - PEOPLE WITH MS CAN BETTER MANAGE THEIR DISEASE WHEN THEY HAVE THE SUPPORT AND UNDERSTANDING OF THE PEOPLE AROUND THEM-FROM DOCTORS TO EMPLOYERS TO FAMILY MEMBERS. THAT'S WHY WE WORK RELENTLESSLY TO TELL THE WORLD WHAT IT MEANS TO LIVE WITH MS. WE EDUCATE THE PUBLIC THROUGH THE SOCIETY'S AWARENESS CAMPAIGNS, PUBLIC SERVICE ANNOUNCEMENTS, AND MOMENTUM, WHICH IS THE SOCIETY'S FLAGSHIP MAGAZINE DISTRIBUTED QUARTERLY TO NEARLY 550,000 PEOPLE LIVING WITH MS, HEALTHCARE PROVIDERS, AND SUPPORTERS OF THE SOCIETY. WE SEND BIMONTHLY EMAILS WITH NEWS AND INFORMATION ABOUT MS TO 700,000 PEOPLE AND MORE THAN 5.6 MILLION PEOPLE VISIT THE SOCIETY'S WEBSITE EACH YEAR TO ACCESS INFORMATION AND SUPPORT AND GET INVOLVED.IN ADDITION, MANY PEOPLE GET ENGAGED IN CONVERSATIONS AND LEARN MORE ABOUT MS VIA THE SOCIETY'S SOCIAL MEDIA, WITH MORE THAN 1.15 MILLION FOLLOWERS.