THE BETTER BUSINESS BUREAU INC (EIN 160365335) - Form 990 Financial Analysis & Trantor Score

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1923

Legal Domicile

Principal Officer

WARREN E CLARK

Phone

7168815222

Tax Period

2024-01-01 to 2024-12-31

THE BETTER BUSINESS BUREAU INC, founded in 1923, is a community nonprofit that reported $4.4M in total revenue in fiscal year 2024.

Mission

THE BETTER BUSINESS BUREAU, INC. PROVIDES INFORMATION ABOUT BUSINESSES AND CHARITIES TO ASSIST IN BUYING/DONATION DECISIONS, WORKS WITH BUSINESSES AND CONSUMERS TO SETTLE COMPLAINTS, AND EDUCATES THE PUBLIC IN UPSTATE NEW YORK ABOUT SCAMS AND OTHER MARKETPLACE ISSUES.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $25,307

Program Service Revenue $4,089,079

Investment Income $234,593

Other Revenue $24,329

TOTAL REVENUE $4,373,308

Expense Breakdown

Grants Paid $0

Salaries & Benefits $3,161,271

Fundraising Expenses $0

Program Expenses $1,823,653

Other Expenses $1,324,546

TOTAL EXPENSES $4,485,817

Year-over-Year Comparison

	2024	2023	Change
Revenue	$4,373,308	$4,120,547	+0.1%
Expenses	$4,485,817	$4,409,318	+0.0%
Net Income	$-112,509	$-288,771	-0.6%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

N/A

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$555,399

Total Directors

$422,631

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
WARREN CLARK	PRESIDENT & CEO	40.00	Officer Director	$235,606	$28,324	$263,930
DAWN CARLSON	EXECUTIVE VICE PRESIDENT	40.00	Officer Director	$158,701	$0	$158,701
JASON BOTTICELLI	DIRECTOR	2.00	Director	$0	$0	$0
JILL JOHNSON	DIRECTOR	2.00	Director	$0	$0	$0
PATRICIA MCGRATH	DIRECTOR	2.00	Director	$0	$0	$0
JENNIFER PAGE	DIRECTOR	2.00	Director	$0	$0	$0
CRAIG ROGERS	DIRECTOR	2.00	Director	$0	$0	$0
KEVIN O'CONNELL	DIRECTOR	2.00	Director	$0	$0	$0
DAVID CARR	DIRECTOR	2.00	Director	$0	$0	$0
PHILLIP TOOHEY	DIRECTOR	2.00	Director	$0	$0	$0
JENNIFER LAROSE	DIRECTOR	2.00	Director	$0	$0	$0
CATHERINE MILLER	DIRECTOR	2.00	Director	$0	$0	$0
LUCY MUTO	SECRETARY	2.00	Officer Director	$0	$0	$0
JOSEPH PINKANS	DIRECTOR	2.00	Director	$0	$0	$0
JOSHUA GREGORY	DIRECTOR	2.00	Director	$0	$0	$0
KARYN RANDO	VICE CHAIR	2.00	Officer Director	$0	$0	$0
GARY BENNETT	BOARD CHAIR	2.00	Officer Director	$0	$0	$0
MEGHAN FLORKOWSKI	DIRECTOR	2.00	Director	$0	$0	$0
JORDAN GENTILE	TREASURER	2.00	Officer Director	$0	$0	$0
LYNNE FULMORE	DIRECTOR	2.00	Director	$0	$0	$0
GUINEVERE GORMAN	DIRECTOR	2.00	Director	$0	$0	$0
JOHN IPE	DIRECTOR	2.00	Director	$0	$0	$0
WILLIAM LOECHER	DIRECTOR	2.00	Director	$0	$0	$0
LURA LUNKENHEIMER	DIRECTOR	2.00	Director	$0	$0	$0
LYNN OSWALD	DIRECTOR	2.00	Director	$0	$0	$0
TAI BOON TAN	DIRECTOR	2.00	Director	$0	$0	$0
KATE DONOVAN	CHIEF FINANCIAL OFFICER	40.00	Officer	$132,768	$0	$132,768
NADINE TASEVSKI	VP OF BUSINESS RELATIONS	40.00	Highest	$162,771	$0	$162,771
DEBBIE BENDER	BUSINESS RELATIONS REPRESE	40.00	Highest	$103,746	$0	$103,746

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	$4,373,308	$4,485,817	$5,426,553	$-112,509
2023	$4,120,547	$4,409,318	$5,400,813	$-288,771
2022	$3,794,201	$3,778,043	$5,241,850	$16,158
2021	$4,388,157	$3,869,323	$5,688,613	$518,834
2020	$3,452,505	$3,245,255	$4,770,820	$207,250
2019	$3,493,406	$3,432,244	$4,404,217	$61,162
2018	$3,186,208	$3,106,503	$4,131,761	$79,705

THE BETTER BUSINESS BUREAU INC