CONTACT COMMUNITY SERVICES INC

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1971

Legal Domicile

Principal Officer

ANTARA MITRA

Phone

3152511400

Tax Period

2025-01-01 to 2025-12-31

CONTACT COMMUNITY SERVICES INC, founded in 1971, is a community nonprofit in the Mental Health sector that reported $8.7M in total revenue in fiscal year 2025. Revenue surged 22% from the prior year, signaling strong growth momentum. Expenses of $7.9M left a modest 10% surplus.

Mission

CONTACT COMMUNITY SERVICES IS A REGIONAL, HUMAN SERVICES ORGANIZATION DEDICATED TO SUICIDE AWARENESS AND PREVENTION. CONTACT OFFERS COMMUNITY AND SCHOOL-BASED SERVICES, SUPPORTED BY STAFF AND VOLUNTEERS. CONTACT PROVIDES STRENGTHS-BASED SOCIAL, EMOTIONAL, BEHAVIORAL, MENTAL HEALTH AND ACADEMIC SUPPORT SERVICES FOR YOUTH AND ADULTS THAT ADVANCE POSITIVE BEHAVIOR AND SOCIAL, EMOTIONAL AND MENTAL HEALTH.

Program Service Accomplishments

Program 1

Expenses: $2,949,826 Revenue: $1,738,040

SCHOOL SERVICES - SCHOOL SERVICES DEPARTMENT UTILIZES RESEARCH-BASED, BEST-PRACTICE PROGRAMS AND TRAININGS THAT PROMOTE POSITIVE SOCIAL AND EMOTIONAL SKILLS, MENTAL AND BEHAVIORAL WELLBEING, AND...

SCHOOL SERVICES - SCHOOL SERVICES DEPARTMENT UTILIZES RESEARCH-BASED, BEST-PRACTICE PROGRAMS AND TRAININGS THAT PROMOTE POSITIVE SOCIAL AND EMOTIONAL SKILLS, MENTAL AND BEHAVIORAL WELLBEING, AND ACADEMIC SUCCESS. THE PAX GOOD BEHAVIOR GAME IS AN EVIDENCE-BASED, SCHOOL-BASED PREVENTION PROGRAM THAT CLASSROOM TEACHERS USE TO ADDRESS DISRUPTIVE, INATTENTIVE AND AGGRESSIVE BEHAVIOR OF ELEMENTARY SCHOOL STUDENTS. PRIMARY PROJECT IS A SCHOOL-BASED PREVENTION AND EARLY INTERVENTION PROGRAM FOR K-3RD GRADE STUDENTS IDENTIFIED WITH SCHOOL ADJUSTMENT PROBLEMS. THROUGH THE STUDENT ASSISTANCE PROGRAM, SCHOOL-BASED MENTAL HEALTH/SUBSTANCE ABUSE PROFESSIONALS PROVIDE HIGH SCHOOL STUDENTS WITH SHORT-TERM THERAPEUTIC SERVICES FOR SUBSTANCE USE, RELATIONSHIP, FAMILY OR OTHER PROBLEMS, INCLUDING ASSESSMENT, INDIVIDUAL, GROUP AND CRISIS COUNSELING, REFERRAL AND FOLLOW-UP. YOUTH DEVELOPMENT SERVICES - CONDUCTS AFTER SCHOOL PROGRAMS AND SCHOOL DAY SUPPORTS WHICH PROVIDE ACADEMIC ENRICHMENT, ASSESSMENT AND TUTORING, CASE MANAGEMENT SERVICES, CAREER EXPLORATION, FAMILY LIFE AND SEXUALITY EDUCATION, POSITIVE RECREATION AND ENRICHMENT ACTIVITIES AND OPPORTUNITY FOR SERVICE LEARNING. ALL AFTER-SCHOOL PROGRAMS MEET THE AFTER-SCHOOL CORPORATION'S 10 ESSENTIAL ELEMENTS THAT DEFINED QUALITY IN AN AFTER SCHOOL PROGRAM. SUICIDE SAFETY IN SCHOOLS, A MENTAL HEALTH EDUCATION PROGRAM, PROVIDES CRISIS MANAGEMENT AND SUICIDE SAFETY TRAINING TO THE ONONDAGA COUNTY SCHOOL COMMUNITIES, INCLUDING STUDENTS, PARENTS, TEACHING STAFF AND DISTRICT ADMINISTRATION IN EVIDENCE-BASED PRACTICES, PROTOCOLS AND TRAININGS.

Program 2

Expenses: $3,949,266 Revenue: $158,435

CRISIS INTERVENTION SERVICES: (CIS) PROVIDES A 24-HOUR SUICIDE AND CRISIS COUNSELING LINE; 211 CNY, A 24-HOUR INFORMATION AND REFERRAL SOURCE FOR HUMAN SERVICES, BASIC NEEDS AND MENTAL HEALTH; AND...

CRISIS INTERVENTION SERVICES: (CIS) PROVIDES A 24-HOUR SUICIDE AND CRISIS COUNSELING LINE; 211 CNY, A 24-HOUR INFORMATION AND REFERRAL SOURCE FOR HUMAN SERVICES, BASIC NEEDS AND MENTAL HEALTH; AND TELECARE, A REASSURANCE LINE TO SUPPORT THE PERSONAL SAFETY AND WELL-BEING OF HOMEBOUND INDIVIDUALS. THE 24-HOUR COUNSELING SUPPORT AND CRISIS INTERVENTION ASSISTS INDIVIDUALS IN CRISIS AND/OR IN NEED OF EMOTIONAL SUPPORT TO DEVELOP A PERSONAL PLAN TO MANAGE AND/OR PREVENT FUTURE CRISIS. THE 211 SYSTEM HELPS RESIDENTS OF FIVE COUNTIES: ONONDAGA, OSWEGO, JEFFERSON, LEWIS, AND ST. LAWRENCE FIND RESOURCES. WE ALSO PROVIDE TELEPHONE FOLLOW-UP SERVICES TO FAMILIES WHO HAVE CHILDREN EVALUATED AND IN CARE AT HUTCHING'S PSYCHIATRIC CENTER CHILDREN AND YOUTH PROGRAM (CYS) AND AFTER-HOURS COVERAGE FOR FOURTEEN MENTAL HEALTH CLINICS AND HUMAN SERVICES AGENCIES IN OUR COMMUNITY.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2025)

Revenue Breakdown

Contributions & Grants $6,417,770

Program Service Revenue $1,896,475

Investment Income $428,032

Other Revenue $0

TOTAL REVENUE $8,742,277

Expense Breakdown

Grants Paid $0

Salaries & Benefits $6,555,062

Fundraising Expenses $122

Program Expenses $6,899,092

Other Expenses $1,318,396

TOTAL EXPENSES $7,873,458

Year-over-Year Comparison

	2025	2024	Change
Revenue	$8,742,277	$7,179,238	+0.2%
Expenses	$7,873,458	$6,901,420	+0.1%
Net Income	$868,819	$277,818	+2.1%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

157

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$263,205

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
DR MAUREEN PATTERSON	PRESIDENT	1.00	Officer Director	$0	$0	$0
NEIL J SMITH ESQ	VICE-PRESIDENT	1.00	Officer Director	$0	$0	$0
LINDA SLATE	TREASURER	1.00	Officer Director	$0	$0	$0
PAULA FREEDMAN	SECRETARY	1.00	Officer Director	$0	$0	$0
DIANNE APTER	BOARD MEMBER	1.00	Director	$0	$0	$0
MICHELLE BREIDENBACH	BOARD MEMBER	1.00	Director	$0	$0	$0
REGINA CANUSO	BOARD MEMBER	1.00	Director	$0	$0	$0
REBECCA HODA-SLYE	BOARD MEMBER	1.00	Director	$0	$0	$0
HELEN HUDSON	BOARD MEMBER	1.00	Director	$0	$0	$0
CHRIS KOSAKOWSKI	BOARD MEMBER	1.00	Director	$0	$0	$0
PATRICIA MCBRIDE	BOARD MEMBER	1.00	Director	$0	$0	$0
MONICA MERANTE	BOARD MEMBER	1.00	Director	$0	$0	$0
SUMMER MERRICK	BOARD MEMBER	1.00	Director	$0	$0	$0
DAVID NAGLE LCSW	BOARD MEMBER	1.00	Director	$0	$0	$0
JOHN REY	BOARD MEMBER	1.00	Director	$0	$0	$0
ABBY ROSENBERG	BOARD MEMBER	1.00	Director	$0	$0	$0
STEVEN GARRAFFO	BOARD MEMBER	1.00	Director	$0	$0	$0
ANTARA MITRA	EXECUTVE DIRECTOR	35.00	Officer	$135,009	$7,350	$142,359
KIM PAVLUS	DIVISION DIRECTOR OF ADMIN	35.00	Officer	$110,219	$10,627	$120,846
SUSAN VANCAMP	DIVISION DIRECTOR OF SCHOOL SERVICES	35.00	Highest	$110,939	$7,108	$118,047

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	$8,742,277	$7,873,458	$10,769,368	$868,819
2024	$7,179,238	$6,901,420	$9,073,931	$277,818
2023	$6,090,186	$5,839,583	$7,369,613	$250,603
2022	$5,415,757	$5,220,916	$3,186,297	$194,841
2021	$5,777,563	$5,581,077	$3,092,790	$196,486
2020	$4,909,502	$4,412,375	$3,572,991	$497,127
2019	$5,157,919	$4,989,254	$2,212,378	$168,665
2018	$4,759,566	$4,780,262	$2,104,725	$-20,696