CONSUMER DIRECTED CHOICES INC

EIN: 161516618 501(c)(3) Human Services

ALBANY, NY

Total Revenue
$90,509,538
Total Expenses
$84,169,206
Total Assets
$33,733,110
Net Assets
$23,332,534
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Financial Vulnerability Assessment (Tuckman-Chang)

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Financial Trends

Organization Details

Formation Year
1997
Legal Domicile
NY
Principal Officer
CHRISTOPHER GRABER
Phone
5184640810
Tax Period
2024-01-01 to 2024-12-31

CONSUMER DIRECTED CHOICES INC, founded in 1997, is a mid-sized nonprofit in the Human Services sector that reported $90.5M in total revenue in fiscal year 2024. Revenue surged 29% from the prior year, signaling strong growth momentum. Expenses of $84.2M left a modest 7% surplus.

Mission

AS THE PREMIER PROVIDER OF CONSUMER-DIRECTED PERSONAL ASSISTANCE, WE EMPOWER INDEPENDENCE AND ADVOCATE FOR PEOPLE WITH DISABILITIES, SENIORS, AND THEIR FAMILIES.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $27,742
Program Service Revenue $89,714,816
Investment Income $766,980
Other Revenue $0
TOTAL REVENUE $90,509,538

Expense Breakdown

Grants Paid $100,000
Salaries & Benefits $79,618,236
Fundraising Expenses $0
Program Expenses $81,929,181
Other Expenses $4,450,970
TOTAL EXPENSES $84,169,206

Year-over-Year Comparison

2024 2023 Change
Revenue $90,509,538 $69,896,669 +0.3%
Expenses $84,169,206 $66,171,574 +0.3%
Net Income $6,340,332 $3,725,095 +0.7%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

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Governance

Voting Members
11
Independent Members
11
Employees
3486
Volunteers
13

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
6
$967,612
Total Directors
11
$0
Key Employees
0
$0
Highest Compensated
5
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
THOMAS SCOTT CEHOWSKI DIRECTOR 1.00
Director
$0 $0 $0
EILEEN SCANLAN CHAIRPERSON 1.00
Officer Director
$0 $0 $0
THOMAS GRIMES TREASURER 1.00
Officer Director
$0 $0 $0
GREG GIULIANO VICE CHAIRPERSON 1.00
Officer Director
$0 $0 $0
RYAN K MICKLUS SECRETARY 1.00
Officer Director
$0 $0 $0
TAMMY REHM DIRECTOR 1.00
Director
$0 $0 $0
THOMAS MCGARRY DIRECTOR 1.00
Director
$0 $0 $0
THERESA TERRY WAITT DIRECTOR 1.00
Director
$0 $0 $0
KIM GANDER DIRECTOR 1.00
Director
$0 $0 $0
ARIEL RUIZ DIRECTOR 1.00
Director
$0 $0 $0
JANE-MARIE SCHAEFFER ESQ DIRECTOR 1.00
Director
$0 $0 $0
CHRISTOPHER GRABER CEO 38.00
Officer
$457,806 $248,546 $706,352
HONGWEI ZHANG SENIOR VP OPERATIONS 38.00
Officer
$199,541 $61,719 $261,260
BRIAN FRASIER CONTROLLER 38.00
Highest
$181,630 $36,338 $217,968
ANDREW DELOLLO DIRECTOR OF FINANCIAL PLANNING & ANALYSIS 38.00
Highest
$140,180 $40,464 $180,644
KRISTINA HUNTER DIRECTOR OF PROGRAMS 38.00
Highest
$125,583 $36,734 $162,317
MELISSA GROVES COMPLIANCE MANAGER 38.00
Highest
$103,258 $43,337 $146,595
BENJAMIN GIBSON IT SUPERVISOR 38.00
Highest
$101,692 $44,036 $145,728
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 No data No data No data No data
2024 $90,509,538 $84,169,206 $33,733,110 $6,340,332
2023 $69,896,669 $66,171,574 $26,069,434 $3,725,095
2022 $54,936,298 $52,390,940 $21,225,544 $2,545,358
2021 $46,559,698 $44,197,385 $21,497,712 $2,362,313
2021 $46,559,698 $44,197,385 $21,497,712 $2,362,313
2020 $40,611,095 $39,682,054 $16,965,430 $929,041
2019 $36,198,947 $35,365,765 $14,349,574 $833,182
2018 $32,182,242 $31,888,252 $10,103,362 $293,990
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