CONSUMER CHOICE SERVICES INC

EIN: 202014073 501(c)(3) Human Services

MINNETONKA, MN

Total Revenue
$188,381,676
Total Expenses
$186,102,242
Total Assets
$21,614,543
Net Assets
$10,190,834
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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year
2004
Legal Domicile
MN
Principal Officer
JOHN DAHM
Phone
9529353515
Tax Period
2023-01-01 to 2023-12-31

CONSUMER CHOICE SERVICES INC, founded in 2004, is a major nonprofit in the Human Services sector that reported $188.4M in total revenue in fiscal year 2023. Revenue grew 9% year-over-year, indicating healthy expansion.

Mission

PROVIDING SERVICES AND SUPPORTS TO PEOPLE WITH DISABILITIES AND OLDER ADULTS LIVING AT HOME IN THEIR COMMUNITY.

Program Service Accomplishments

Program 1
Expenses: $186,102,242 Revenue: $188,381,195

PROVIDING SERVICES AND SUPPORTS TO PEOPLE WITH DISABILITIES AND OLDER ADULTS LIVING AT HOME IN THEIR COMMUNITY.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $0
Program Service Revenue $188,381,195
Investment Income $481
Other Revenue $0
TOTAL REVENUE $188,381,676

Expense Breakdown

Grants Paid $0
Salaries & Benefits $160,941,054
Fundraising Expenses $0
Program Expenses $186,102,242
Other Expenses $25,161,188
TOTAL EXPENSES $186,102,242

Year-over-Year Comparison

2023 2022 Change
Revenue $188,381,676 $172,913,185 +0.1%
Expenses $186,102,242 $171,495,218 +0.1%
Net Income $2,279,434 $1,417,967 +0.6%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

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Governance

Voting Members
9
Independent Members
8
Employees
9021
Volunteers
8

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
8
$1,686,608
Total Directors
9
$605,891
Key Employees
0
$0
Highest Compensated
1
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
JOHN DAHM CHIEF EXECUTIVE OFFICER 10.00
Officer Director
$0 $7,395 $605,891
MARK HESTON CHAIR 0.30
Officer Director
$0 $0 $0
STEVE SUCKOW VICE CHAIR 0.10
Officer Director
$0 $0 $0
ROBIN BROWN DIRECTOR 0.10
Director
$0 $0 $0
MIKE NEILL SECRETARY 0.10
Director
$0 $0 $0
BONNIE HAYS DIRECTOR 0.10
Director
$0 $0 $0
MONICA THEISEN TREASURER 0.10
Director
$0 $0 $0
MIKE HOLTZ DIRECTOR 0.10
Director
$0 $0 $0
CHRISTIANA FINNERN DIRECTOR 0.10
Director
$0 $0 $0
LEANN FRETTE CHIEF FINANCIAL OFFICER 10.00
Officer
$0 $1,120 $251,120
SUSAN MORGAN CHIEF OPERATIONS OFFICER 10.00
Officer
$0 $7,395 $286,845
AMY HILSGEN CHIEF HUMAN RESOURCE DIREC 0.10
Officer
$0 $782 $170,782
DAVID HANCOX CHIEF ADMINISTRATION OFFIC 10.00
Officer
$0 $7,395 $200,552
TIMOTHY JONES CHIEF TECHNOLOGY OFFICER 10.00
Officer
$0 $7,395 $171,418
ELIZABETH ANN CONNOR CDCS WORKER 40.00
Highest
$0 $0 $119,805
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2024 No data No data No data No data
2023 $188,381,676 $186,102,242 $21,614,543 $2,279,434
2022 $172,913,185 $171,495,218 $18,278,487 $1,417,967
2021 $157,683,679 $156,878,057 $16,649,306 $805,622
2020 $130,939,375 $129,669,076 $14,072,634 $1,270,299
2019 $100,001,171 $99,512,481 $11,636,589 $488,690
2018 $70,399,193 $70,039,482 $7,042,314 $359,711
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