BALBOA PARK ONLINE COLLABORATIVE INC

BPOC CORE SUPPORT PROVIDES COMPETITIVE AND AFFORDABLE IT CONTRACT SERVICES TO 27 CULTURAL INSTITUTIONS IN BALBOA PARK ALLOWING THE ORGANIZATIONS TO ACCOMPLISH HIGH LEVELS OF TECHNOLOGICAL PROFICIENCY AND COLLABORATIVE SERVICES INCLUDING THE PARK-WIDE DATA AND A SHARED PHONE SYSTEM. BPOC'S PERVASIVE WIRELESS NETWORK IS NOW PROVIDING SHARED INTERNET ACCESS TO 26 BALBOA PARK CULTURAL INSTITUTIONS AS WELL AS TO THE PUBLIC VIA 200 PUBLIC WIRELESS ACCESS POINTS AND HOTSPOTS DEPLOYED BY BPOC. THIS INVESTMENT IN THE WIFI INFRASTRUCTURE IMPROVES THE OVERALL VISITOR EXPERIENCE, SERVING AN AVERAGE OF 3700 CLIENTS PER DAY AND ENABLING PARK INSTITUTIONS TO UTILIZE TECHNOLOGIES THAT ENGAGE AND BROADEN THEIR AUDIENCES. BPOC ALSO PROVIDES COMPETITIVE AND AFFORDABLE IT CONTRACT SERVICES TO 4 CULTURAL ORGANIZATIONS OUTSIDE BALBOA PARK.

BPOC ADVANCES TECHNOLOGY AND DIGITAL PROGRAMMING IN THE CULTURAL SPACE BY OFFERING DIGITAL SERVICES, INCLUDING CONTENT AND VISITOR ENGAGEMENT STRATEGIES, LOCATION INTELLIGENCE SERVICES, ONLINE CONTENT MARKETING, AND IN-GALLERY TECHNOLOGY SUPPORT. DELIVERED PROJECTS INCLUDE WEBSITE DEVELOPMENT, WEBSITE MIGRATION AND REDESIGN, COLLECTION AND ARCHIVES WEB PRESENTATIONS, VISITOR TICKET PURCHASING FUNNELS, CONSTITUENT MANAGEMENT STRATEGIES, AND USER EXPERIENCE DESIGN IMPROVEMENTS. MULTI-INSTITUTIONAL PROJECTS INCLUDING A SHARED-SERVICE DIGITAL ASSET MANAGEMENT SYSTEM, SHARED TICKETING AND CONSTITUTENT RELATIONSHIP MANAGEMENT CONSOLIDATION, THE BALBOA PARK MOBILE APP FOR IPHONE AND ANDROID DEVICES, WHICH PROVIDES WAYFINDING FOR ALL BALBOA PARK ACTIVITIES, AND SOCIAL MEDIA MANAGEMENT OF THE ACCOUNTS THAT REPRESENT ALL THE BALBOA PARK CULTURAL ENTITIES. DIGITAL MEDIA SERVICES ARE PROVIDED AT THE BELOW-MARKET-RATE TO NONPROFIT ORGANIZATIONS AND USE FREE OPEN-SOURCE TOOLS WHEN POSSIBLE. CLIENTS INCLUDE THE BALBOA PARK CULTURAL PARTNERSHIP, THE SAN DIEGO MUSEUM OF ART, THE MUSEUM OF US, THE MUSEUM OF US, AND SAN DIEGO HISTORY CENTER. IN ADDITION TO DIGITAL MEDIA SERVICES, BPOC OFFERS DIGITAL STRATEGY AND MORE GENERAL BUSINESS STRATEGY CONSULTATIONS TO MUSEUM ACROSS THE CITY, STATE, COUNTRY AND WORLD HELPING MUSEUM LEADERSHIP AND STAFF UNDERSTAND HOW TO USE TECHNOLOGY AND DIGITAL PROGRAMMING TO ENGAGE THEIR VISITORS IN NEW, EXCITING WAYS. PARTNERS HAVE INCLUDED CLEVELAND NATURAL HISTORY MUSEUM, DETROIT INSTITUTE OF ART, SPACE CENTER HOUSTON, SAINT LOUIS ART MUSEUM, OREGON JEWISH MUSEUM, NEW ORLEANS MUSEUM OF ART, ARCHIVES OF AMERICAN ART, SCIENCE NORTH, SMITHSONIAN INSTITUTION, AND VIZCAYA MUSEUM GARDENS. EXTERNAL REVENUE IS BROUGHT BACK INTO THE PARK TO OFFSET COSTS TO PARK PARTNERS.