Phoenix Counseling Center

EIN: 202493799 501(c)(3) Education

Gastonia, NC

Total Revenue
$12,283,725
Total Expenses
$11,199,841
Total Assets
$5,973,590
Net Assets
$4,904,899
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Financial Vulnerability Assessment (Tuckman-Chang)

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Financial Trends

Organization Details

Formation Year
2003
Legal Domicile
NC
Principal Officer
Kevin Oliver
Phone
7043604531
Tax Period
2023-07-01 to 2024-06-30

Phoenix Counseling Center, founded in 2003, is a mid-sized nonprofit in the Education sector that reported $12.3M in total revenue in fiscal year 2023. Revenue surged 37% from the prior year, signaling strong growth momentum. Expenses of $11.2M left a modest 9% surplus.

Mission

To provide counseling to individuals with mental illness and addiction problems.

Program Service Accomplishments

Program 1
Expenses: $4,593,699 Revenue: $6,660,341

Inpatient Services:Facility Based Crisis: PCC operates 2 16-bed residential crisis stabilization programs for mental health emergencies, dangerous behaviors, and/or intoxication from drugs and/or...

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Inpatient Services:Facility Based Crisis: PCC operates 2 16-bed residential crisis stabilization programs for mental health emergencies, dangerous behaviors, and/or intoxication from drugs and/or alcohol. This is a short-term service provided in a safe and secure environment intended to create stabilization for follow-on services and treatment.

Program 2
Expenses: $2,250,562 Revenue: $2,754,907

Other Outpatient Services:Mobile Crisis Services:PCC provides 24/7/365 mobile crisis service response. Mobile Crisis Management involves all support, services and treatment necessary to provide...

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Other Outpatient Services:Mobile Crisis Services:PCC provides 24/7/365 mobile crisis service response. Mobile Crisis Management involves all support, services and treatment necessary to provide integrated crisis response, crisis stabilization interventions, and crisis prevention activities.Including Mores Services:Mobile Outreach Response Engagement StabilizationCrisis Services for children and adolescents. The MORES team will respond to the child and familys needs in any location.Guardianship Services:PCC provides Guardianship Services to individuals who are alleged to be incompetent or adjudicated incompetent by the court. These services are provided in Lincoln, Gaston, Cleveland, Mecklenburg and Wake counties. Guardianship is a legal relationship in which the guardian is authorized by the clerk of superior court to be the substitute decision maker for an incompetent adult. Incompetence is determined in a court proceeding and means an adult is unable to manage his own affairs or is unable to make important decisions. Services include:-Assessing an individual need for guardianship-Locating the appropriate person(s) to serve as guardian(s)-Petitioning or assisting the individuals family adjudication of incompetence of a guardian-Ongoing casework

Program 3
Expenses: $1,647,784 Revenue: $1,549,077

Outpatient Services:PCC provides mental health and substance use outpatient services. These services range from enhanced group services to individual counseling sessions:-Substance Abuse...

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Outpatient Services:PCC provides mental health and substance use outpatient services. These services range from enhanced group services to individual counseling sessions:-Substance Abuse Comprehensive Treatment Groups-Substance Abuse Intensive Outpatient Groups-Partial Hospitalization -Peer Support Services-Recovery Court Services-Aftercare/Relapse PreventionMedication Management Services:PCC provides Medication-Assisted Treatment for opioid use disorder and medication management services for other mental health disorders. The use of medications in combination with group and/or individual counseling is an effective way to treat both mental health and substance use disorders.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $1,569,088
Program Service Revenue $10,552,073
Investment Income $0
Other Revenue $162,564
TOTAL REVENUE $12,283,725

Expense Breakdown

Grants Paid $0
Salaries & Benefits $7,102,415
Fundraising Expenses $0
Program Expenses $9,368,709
Other Expenses $4,097,426
TOTAL EXPENSES $11,199,841

Year-over-Year Comparison

2023 2022 Change
Revenue $12,283,725 $8,950,608 +0.4%
Expenses $11,199,841 $9,141,967 +0.2%
Net Income $1,083,884 $-191,359 -6.7%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Governance

Voting Members
8
Independent Members
7
Employees
207
Volunteers
N/A

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
3
$180,250
Total Directors
8
$180,250
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
Kevin Oliver CEO 40.00
Officer Director
$180,250 $0 $180,250
Celine Villax CFO 40.00
$130,000 $0 $130,000
Joanna Wilson CCO 40.00
$120,000 $0 $120,000
Kristen Litvak CCO 40.00
$119,000 $0 $119,000
Kyle Button COO 40.00
$110,000 $0 $110,000
John Weatherford Chief HR Officer 40.00
$105,000 $0 $105,000
Veronica Cheek Crisis Director 40.00
$100,000 $0 $100,000
Pam Poteat Chairman 2.00
Officer Director
$0 $0 $0
John Waters Treasurer 2.00
Officer Director
$0 $0 $0
Ben McKinnon Director 2.00
Director
$0 $0 $0
Jeff Ledford Director 2.00
Director
$0 $0 $0
Michael Coone Director 2.00
Director
$0 $0 $0
Jerry Ragan Director 2.00
Director
$0 $0 $0
Regina Moody Director 2.00
Director
$0 $0 $0
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 No data No data No data No data
2024 $12,283,725 $11,199,841 $5,973,590 $1,083,884
2023 $8,950,608 $9,141,967 $4,542,968 $-191,359
2022 $10,250,930 $10,075,386 $4,757,713 $175,544
2021 $12,914,062 $10,169,108 $4,545,130 $2,744,954
2020 $10,644,737 $9,929,742 $3,168,470 $714,995
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