YALE NEW HAVEN HEALTH SERVICES CORPORATION

YALE NEW HAVEN HEALTH SYSTEM (YNHHS) IS A NONPROFIT HEALTH SYSTEM THAT INCLUDES FIVE ACUTE-CARE HOSPITALS (BRIDGEPORT, GREENWICH, LAWRENCE + MEMORIAL, WESTERLY AND YALE NEW HAVEN HOSPITALS), A MULTISPECIALTY MEDICAL GROUP (NORTHEAST MEDICAL GROUP) AND DOZENS OF OUTPATIENT LOCATIONS STRETCHING FROM WESTCHESTER COUNTY, NEW YORK, TO WESTERLY, RHODE ISLAND. YNHHS, WITH ITS ALIGNED PARTNER YALE SCHOOL OF MEDICINE, IS COMMITTED TO INNOVATION AND EXCELLENCE IN PATIENT CARE, TEACHING, RESEARCH AND SERVICE TO ITS COMMUNITIES. BY LEVERAGING ITS COLLECTIVE EXPERTISE TO IMPROVE PROCESSES, TO EMPOWER EMPLOYEES, AND TO ENHANCE ACCESSIBILITY, YNHHS IS ENSURING THE DELIVERY OF COMPASSIONATE, SAFE, HIGH-QUALITY CARE TO PATIENTS. ADOPTING CLINICAL DOCUMENTATION TECHNOLOGY, YALE NEW HAVEN HEALTH AND YALE MEDICINE LAUNCHED ABRIDGE, AN ARTIFICIAL INTELLIGENCE TOOL, WITHIN NORTHEAST MEDICAL GROUP, YALE MEDICINE AND YALE HEALTH. ABRIDGE CAPTURES KEY INFORMATION FROM PATIENT VISIT CONVERSATIONS AND GENERATES STRUCTURED AND ORGANIZED NOTES IN SECONDS, HELPING DOCUMENT EXAM FINDINGS, MEDICAL AND SOCIAL HISTORY, MEDICATIONS, TREATMENT PLANS AND LAB WORK IN A CLEAR, CONCISE WAY. HELPING BETTER PREPARE FIRST RESPONDERS AND EMERGENCY DEPARTMENT TEAMS, YALE NEW HAVEN HEALTH IMPLEMENTED THE TWIAGE EMS NOTIFICATION APPLICATION. WITH TWIAGE, EMERGENCY MEDICAL SERVICES FIRST RESPONDERS USE CELL PHONES TO SECURELY SEND ENCRYPTED INFORMATION ABOUT PATIENTS' CONDITIONS, INCLUDING PHOTOS, VIDEOS AND AUDIO RECORDINGS. TWIAGE ALSO EMPLOYS GPS TRACKING TO PROVIDE ED STAFF REAL-TIME UPDATES ON PATIENTS' ARRIVAL TIMES. TO ASSIST IN EARLIER IDENTIFICATION OF PATIENTS WITH DETERIORATING CONDITIONS, THE HEALTH SYSTEM LAUNCHED ECART -- A MORE PRECISE TOOL IN PREDICTING ALL-CAUSE DETERIORATION IN PATIENTS. ECART USES 97 VARIABLES, COMPARED TO A PREVIOUS TOOL'S 26, ALONG WITH ARTIFICIAL INTELLIGENCE AND OTHER FUNCTIONS, TO GENERATE A SCORE. TO ADDRESS THE TREATMENT NEEDS OF PREGNANT PEOPLE WITH SICKLE CELL DISEASE, YALE NEW HAVEN HEALTH CONDUCTED TRANSLATIONAL RESEARCH TO HELP CREATE A RISK-STRATIFICATION TOOL FOR PREGNANT PATIENTS WITH SICKLE CELL DISEASE. THIS TOOL WILL HELP PHYSICIANS DETERMINE WHICH PATIENTS ARE AT RISK OF DEVELOPING COMPLICATIONS DURING PREGNANCY, WHEN THOSE COMPLICATIONS ARE MORE LIKELY TO OCCUR AND HOW TO MANAGE THEM. YALE NEW HAVEN HEALTH ACQUIRED PHYSICIANONE URGENT CARE AND ITS LOCATIONS ACROSS CONNECTICUT AND NEW YORK. THE ACQUISITION EXPANDED THE HEALTH SYSTEM'S COMMITMENT TO INCREASING PATIENT ACCESS TO HIGH-QUALITY SERVICES, WITH THE SERVICE REBRANDED AS YALE NEW HAVEN HEALTH URGENT CARE. YALE NEW HAVEN HEALTH AND YALE MEDICINE LAUNCHED THE FIRST MOBILE RETAIL PHARMACY AND CLINIC IN THE NATION TO BRING HEALTH CARE TO PEOPLE WHERE THEY LIVE. THE PROJECT, KNOWN AS INMOTION, SERVES COMMUNITIES THROUGHOUT CONNECTICUT, WHICH IS THE FIRST IN THE COUNTRY TO LEGALIZE MOBILE RETAIL PHARMACY SERVICES. THE HEALTH SYSTEM RECEIVED NATIONAL RECOGNITION IN THE JOINT COMMISSION'S NOVEMBER JOURNAL ON QUALITY AND SAFETY FOR A PROGRAM THAT SCREENS PATIENTS FOR NON-MEDICAL ISSUES THAT DIRECTLY AFFECT HEALTH, SUCH AS FINANCIAL DIFFICULTIES, INADEQUATE HOUSING AND LACK OF RELIABLE TRANSPORTATION. THE PROGRAM ALSO CONNECTS PATIENTS WITH AVAILABLE SERVICES. CARDIOLOGY RESEARCHERS AT YALE NEW HAVEN HEALTH WERE SELECTED TO PARTICIPATE IN A MULTISITE RESEARCH STUDY CALLED PRESSURE CHECK, DESIGNED TO SCREEN FOR HYPERTENSION IN THE COMMUNITY AND CONNECT PEOPLE WITH UNCONTROLLED BLOOD PRESSURE INTO NEW CARE DELIVERY MODELS. THE STUDY PARTNERS THE HEALTH SYSTEM WITH 10 COMMUNITY PARTNERS SUCH AS CHURCHES, BARBERSHOPS, COMMUNITY CENTERS, AND OTHER ORGANIZATIONS TO SCREEN FOR HIGH BLOOD PRESSURE. WHEN IT COMES TO RELIEVING HUNGER, YALE NEW HAVEN HEALTH EMPLOYEES AND MEDICAL STAFF DONATED MORE THAN 21,950 POUNDS OF FOOD TO HUNGER-RELIEF ORGANIZATIONS DURING THE HEALTH SYSTEM'S FOURTH #GIVEHEALTHY ONLINE FOOD DRIVE. THE DONATED FOOD TRANSLATES INTO NEARLY 18,300 MEALS FOR PEOPLE IN NEED THROUGHOUT CONNECTICUT, IN WESTERLY, RI, AND PORT CHESTER, NY. PRESSURE CHECK, A NEW RESEARCH STUDY SPEARHEADED BY YALE SCHOOL OF MEDICINE AND YALE SCHOOL OF PUBLIC HEALTH UNITES CLINICIANS WITH COMMUNITY LEADERS TO HELP LOWER BLOOD PRESSURE. FUNDED BY THE PATIENT-CENTERED OUTCOMES RESEARCH INSTITUTE (PCORI), AND SUPPORTED BY YALE NEW HAVEN HEALTH, THE PROGRAM HAS SITES IN NEW HAVEN, BOSTON, NORFOLK AND HOUSTON. AS AN ACADEMIC HEALTH SYSTEM, YALE NEW HAVEN HEALTH PLAYS A PIVOTAL ROLE IN ADVANCING HEALTHCARE BY INTEGRATING EDUCATION, RESEARCH AND CLINICAL PRACTICE. THIS UNIQUE STRUCTURE NOT ONLY TRAINS THE NEXT GENERATION OF HEALTHCARE PROFESSIONALS BUT ALSO FOSTERS INNOVATIVE RESEARCH THAT LEADS TO THE DEVELOPMENT OF NEW TREATMENTS AND THERAPIES. FOR PATIENTS, THE ADVANTAGES OF AN ACADEMIC HEALTH SYSTEM ARE MANIFOLD; THEY GAIN ACCESS TO CUTTING-EDGE MEDICAL CARE, SPECIALIZED SERVICES, AND CLINICAL TRIALS THAT MAY NOT BE AVAILABLE IN TRADITIONAL HEALTHCARE SETTINGS. ADDITIONALLY, THE HEALTH SYSTEM'S FOCUS ON EVIDENCE-BASED PRACTICES ENSURES THAT PATIENTS RECEIVE THE HIGHEST STANDARD OF CARE, TAILORED TO THEIR INDIVIDUAL NEEDS, ULTIMATELY ENHANCING HEALTH OUTCOMES AND COMMUNITY WELL-BEING.