CITIZENS INN INC

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1984

Legal Domicile

Principal Officer

PHIL NOTO

Phone

9785319775

Tax Period

2023-07-01 to 2024-06-30

CITIZENS INN INC, founded in 1984, is a community nonprofit in the Housing & Shelter sector that reported $8.4M in total revenue in fiscal year 2023. Revenue surged 20% from the prior year, signaling strong growth momentum.

Mission

TO PROVIDE PROGRAMMING TO STABILIZE FAMILIES AND INDIVIDUALS EXPERIENCING HOMELESSNESS AND FOOD INSECURITY THROUGH EMERGENCY SHELTER, FOOD PANTRY, AND COMMUNITY MEALS PROGRAMS. THE ORGANIZATION MERGED WITH THE COMMUNITY LAND TRUST AND HAVEN FROM HUNGER.

Program Service Accomplishments

Program 1

Expenses: $3,981,504 Revenue: $11,144

A MERGER WITH HAVEN FROM HUNGER CREATED A FOOD PANTRY AND A COMMUNITY MEALS PROGRAM LOCATED AT 71 WALLIS STREET, PEABODY TO HELP LOCAL FAMILIES AND INDIVIDUALS LEAVE HUNGER AND HOMELESSNESS BEHIND.

Program 2

Expenses: $2,552,601 Revenue: $79,023

FAMILY EMERGENCY SHELTER / INN BETWEEN -PROVIDES EMERGENCY SHELTER TO FAMILIES EXPERIENCING HOMELESSNESS, REFERRED BY THE DEPARTMENT OF HOUSING ANDCOMMUNITY DEVELOPMENT (DHCD) AND ONE FAMILY IN ITS "COMMUNITY ROOM" (NOT FUNDED BY DHCD).INN BETWEEN HOUSES FIVE DHCD FAMILIES AND A SIXTH IN THE "COMMUNITY ROOM" AT 25 HOLTEN STREET, PEABODY AND AN ADDITIONAL FIVE FAMILIES AT 29 HOLTEN STREET, PEABODY.INN BETWEEN 2 PROVIDES SHELTER FOR SIX DHCD FAMILIES AT 42 WASHINGTON STREET, PEABODY. THE INN BETWEEN SCATTERED SITES SHELTERS ONE FAMILY EXPERIENCING HOMELESSNESS IN APARTMENTS IN LYNN, MASSACHUSETTS THE MOTEL EXPANSION EMERGENCY SHELTER PROGRAM SHELTERS 15 FAMILIES

Program 3

Expenses: $489,670 Revenue: $2,373

FAMILY SOBER LIVING / INN TRANSITION - PROVIDES SOBER-LIVING TRANSITIONAL HOUSING FOR EIGHT FAMILIES EXPERIENCING HOMELESSNESS AND IS FUNDED BY THE COMMONWEALTH OF MASSACHUSETTS, DEPARTMENT OF PUBLIC HEALTH. FAMILIES ARRIVE FROM MOREINTENSIVE TREATMENT PROGRAMS TO COMPLETE THEIR EARLY RECOVERY AT THE INN. THISPROGRAM EMPHASIZES RELAPSE PREVENTION, FINANCIAL AND PERSONAL INDEPENDENCE,EDUCATION AND JOB SKILL IMPROVEMENT LEADING TO WORK OPPORTUNITIES, CHILDCAREAND HOUSING.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $8,145,521

Program Service Revenue $174,625

Investment Income $135

Other Revenue $65,227

TOTAL REVENUE $8,385,508

Expense Breakdown

Grants Paid $0

Salaries & Benefits $2,622,346

Fundraising Expenses $355,804

Program Expenses $7,417,314

Other Expenses $5,716,664

TOTAL EXPENSES $8,339,010

Year-over-Year Comparison

	2023	2022	Change
Revenue	$8,385,508	$6,981,736	+0.2%
Expenses	$8,339,010	$7,040,937	+0.2%
Net Income	$46,498	$-59,201	-1.8%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

N/A

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

⚠ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$133,641

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
MARTHA HOLDEN	PRESIDENT	2.00	Officer Director	$0	$0	$0
ADRIA DUIJVESTEIJN	VICE PRESIDENT	2.00	Officer Director	$0	$0	$0
PHIL NOTO	TREASURER	2.00	Officer Director	$0	$0	$0
DEBBIE MACGREGOR	SECRETARY	2.00	Officer Director	$0	$0	$0
TOM BARRETT	DIRECTOR	2.00	Director	$0	$0	$0
RICHARD MORGAN	DIRECTOR	2.00	Director	$0	$0	$0
JOSH VADALA	DIRECTOR	2.00	Director	$0	$0	$0
TERESA READE	DIRECTOR	2.00	Director	$0	$0	$0
PHIL RICHARD	DIRECTOR	2.00	Director	$0	$0	$0
MIKE IRGENS	DIRECTOR	2.00	Director	$0	$0	$0
AL MATOS	DIRECTOR	2.00	Director	$0	$0	$0
KIMBERLY WOODBURY	DIRECTOR	2.00	Director	$0	$0	$0
MARK ZINK	DIRECTOR	2.00	Director	$0	$0	$0
CAROLINA TRUJILLO	EXECUTIVE DIRECTOR	40.00	Officer	$133,641	$0	$133,641

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	No data	No data	No data	No data
2024	$8,385,508	$8,339,010	$4,826,381	$46,498
2023	$6,981,736	$7,040,937	$4,802,350	$-59,201
2022	$7,948,455	$7,122,260	$4,459,514	$826,195
2021	$8,104,170	$7,872,581	$3,818,847	$231,589
2020	$6,093,548	$6,088,660	$3,666,333	$4,888
2019	$5,497,523	$5,527,963	$3,436,711	$-30,440
2018	$4,829,248	$4,948,951	$3,459,611	$-119,703