THE INSTITUTE FOR HUMAN SERVICES I… - Form 990 Financial Data

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1984

Legal Domicile

Principal Officer

BELINDA HOAD

Phone

6077769467

Tax Period

2024-01-01 to 2024-12-31

THE INSTITUTE FOR HUMAN SERVICES INC, founded in 1984, is a community nonprofit in the Philanthropy & Grantmaking sector that reported $2.5M in total revenue in fiscal year 2024. Expenses of $2.3M left a modest 7% surplus.

Mission

THE ORGANIZATION IS A SOCIAL SERVICE ORGANIZATION WHICH PROVIDES A 24 HOUR HELPLINE; OPERATES PROGRAMS FOR DISADVANTAGED YOUTHS; PERFORMS VARIOUS HEALTH RELATED SERVICES FOR AREA RESIDENTS; AND CARRIES OUT VOLUNTEER TRANSPORTATION SERVICES FUNDED BY GRANTS AND MEDICAID.

Program Service Accomplishments

Program 1

Expenses: $461,145 Revenue: $625,709

VOLUNTEER MEDICAL TRANSPORTATION - PROVIDED FOR MEDICAID ELIGIBLE PARTICIPANTS IN THE SURROUNDING AREA INCLUDING NEW YORK STATE FUNDED PROGRAMS AND MEDICAID REIMBURSED PROGRAM SERVICES.

Program 2

Expenses: $298,251

MOBILITY MANAGEMENT IS A STRATEGIC APPROACH FOR MANAGING AND DELIVERING COORDINATED TRANSPORTATION SERVICES. IT EMPHASIZES LEVERAGING THE SERVICES OF MULTIPLE TRANSPORTATION PROVIDERS, MAKING VISIBLE IMPROVEMENTS TO THE EFFECTIVENESS, EFFICIENCY, AND QUALITY OF ALL TRANSPORTATION SERVICES BEING DELIVERED.

Program 3

Expenses: $292,405 Revenue: $258,481

2-1-1 HELPLINE PROVIDES A COMPREHENSIVE INFORMATION SERVICE THAT IS DESIGNED TO ASSIST ALL SEGMENTS OF THE GENERAL POPULATION AND MANAGES A DATABASE OF COMMUNITY RESOURCES CONSISTING OF HEALTH AND...

2-1-1 HELPLINE PROVIDES A COMPREHENSIVE INFORMATION SERVICE THAT IS DESIGNED TO ASSIST ALL SEGMENTS OF THE GENERAL POPULATION AND MANAGES A DATABASE OF COMMUNITY RESOURCES CONSISTING OF HEALTH AND HUMAN SERVICE PROVIDERS, NONPROFITS, EDUCATIONAL PROGRAMS, SUPPORT & CIVIC GROUPS, AND LOCAL, CITY, AND COUNTY SERVICES FOR A FIVE-COUNTY AREA.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $583,902

Program Service Revenue $1,890,811

Investment Income $26,989

Other Revenue $0

TOTAL REVENUE $2,501,702

Expense Breakdown

Grants Paid $0

Salaries & Benefits $1,410,283

Fundraising Expenses $0

Program Expenses $2,232,636

Other Expenses $915,656

TOTAL EXPENSES $2,325,939

Year-over-Year Comparison

	2024	2023	Change
Revenue	$2,501,702	$2,442,146	+0.0%
Expenses	$2,325,939	$2,302,261	+0.0%
Net Income	$175,763	$139,885	+0.3%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

291

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$121,411

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
MARK ALGER	PRESIDENT	1.00	Officer Director	$0	$0	$0
LAURA ROSSMAN	VICE PRESIDENT	1.00	Officer Director	$0	$0	$0
ROBERT W ANDERSON	SECTRETARY	1.00	Officer Director	$0	$0	$0
MICHAEL DAMIANO	TREASURER	1.00	Officer Director	$0	$0	$0
KATHRYN MULLER	TRUSTEE	1.00	Director	$0	$0	$0
JEANNIE WHEELER LCSW	TRUSTEE	1.00	Director	$0	$0	$0
TESS MCKINLEY	TRUSTEE	1.00	Director	$0	$0	$0
TYRE BUSH	TRUSTEE	1.00	Director	$0	$0	$0
TABITHA BREWSTER	TRUSTEE	1.00	Director	$0	$0	$0
PAMELA COLOMAIO	TRUSTEE	1.00	Director	$0	$0	$0
SUSAN BULL	TRUSTEE	1.00	Director	$0	$0	$0
CARRIE WHITWOOD	TRUSTEE	1.00	Director	$0	$0	$0
ELLEN HEIDRICK	TRUSTEE	1.00	Director	$0	$0	$0
BELINDA HOAD	EXECUTIVE DIRECTOR	40.00	Officer	$96,170	$25,241	$121,411

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	$2,501,702	$2,325,939	$2,166,021	$175,763
2023	$2,442,146	$2,302,261	$2,018,052	$139,885
2022	$2,080,034	$1,921,345	$1,811,309	$158,689
2021	$2,418,820	$1,962,348	$1,589,415	$456,472
2020	$2,340,725	$2,495,398	$1,285,233	$-154,673
2019	$3,437,829	$3,318,719	$1,332,899	$119,110

THE INSTITUTE FOR HUMAN SERVICES INC