WEST CENTRAL SERVICES INC

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1987

Legal Domicile

Principal Officer

LORI SHIBINETTE

Phone

6034480126

Tax Period

2024-07-01 to 2025-06-30

WEST CENTRAL SERVICES INC, founded in 1987, is a mid-sized nonprofit in the Health Care sector that reported $11.0M in total revenue in fiscal year 2024.

Mission

WEST CENTRAL BEHAVIORAL HEALTH'S MISSION IS TO PROMOTE THE HEALTH AND QUALITY OF LIFE OF INDIVIDUALS, FAMILIES AND COMMUNITIES BY PROVIDING TREATMENT FOR MENTAL ILLNESS AND SUBSTANCE USE DISORDERS, WHILE HELPING TO REDUCE THE STIGMA ASSOCIATED WITH THESE CHALLENGING CONDITIONS.

Program Service Accomplishments

Program 1

Expenses: $1,680,378 Revenue: $540,839

WEST CENTRAL SERVICES, INC. IS A COMMUNITY-BASED MENTAL HEALTH ORGANIZATION SERVING THE NEEDS OF INDIVIDUALS AND FAMILIES IN NEW HAMPSHIRE'S LOWER GRAFTON AND SULLIVAN COUNTIES. IN THE FISCAL YEAR...

WEST CENTRAL SERVICES, INC. IS A COMMUNITY-BASED MENTAL HEALTH ORGANIZATION SERVING THE NEEDS OF INDIVIDUALS AND FAMILIES IN NEW HAMPSHIRE'S LOWER GRAFTON AND SULLIVAN COUNTIES. IN THE FISCAL YEAR JULY 1, 2024 TO JUNE 30, 2025, WEST CENTRAL SERVICES, INC. SERVED APPROXIMATELY 1,593 CLIENTS.

Program 2

Expenses: $2,438,317 Revenue: $2,657,107

WEST CENTRAL SERVICES INC. PROVIDES CHILD SERVICES IN LEBANON, CLAREMONT, AND NEWPORT, NH. THESE PROGRAMS PROVIDE CHILDREN IN OUR CATCHMENT AREA WITH BEHAVIORAL HEALTH SERVICES INCLUDING WORKING...

WEST CENTRAL SERVICES INC. PROVIDES CHILD SERVICES IN LEBANON, CLAREMONT, AND NEWPORT, NH. THESE PROGRAMS PROVIDE CHILDREN IN OUR CATCHMENT AREA WITH BEHAVIORAL HEALTH SERVICES INCLUDING WORKING CLOSELY WITH SCHOOLS IN THESE LOCATIONS.

Program 3

Expenses: $2,750,320 Revenue: $2,186,015

WEST CENTRAL SERVICES INC. PROVIDES ADULT SERVICES IN LEBANON AND CLAREMONT NH. THESE PROGRAMS PROVIDE ADULTS IN OUR CATCHMENT AREA WITH BEHAVIORAL HEALTH SERVICES.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $3,360,316

Program Service Revenue $7,449,275

Investment Income $237,260

Other Revenue $0

TOTAL REVENUE $11,046,851

Expense Breakdown

Grants Paid $0

Salaries & Benefits $8,534,559

Fundraising Expenses $0

Program Expenses $9,995,225

Other Expenses $2,810,221

TOTAL EXPENSES $11,344,780

Year-over-Year Comparison

	2024	2023	Change
Revenue	$11,046,851	$10,745,388	+0.0%
Expenses	$11,344,780	$10,691,318	+0.1%
Net Income	$-297,929	$54,070	-6.5%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

159

Volunteers

Governance Policies

✗ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$495,588

Total Directors

$82,777

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
MATTHEW SQUIRES	MEDICAL DIRE	30.00	Officer	$166,072	$11,790	$177,862
DIANE ROSTON	PSYCHIATRIST	20.00	Highest	$134,558	$8,125	$142,683
ROBERT GONYO	CFO	40.00	Officer	$114,451	$3,383	$117,834
LAURIE MUDGE	CHIEF OPERAT	40.00	Officer	$109,535	$7,580	$117,115
LORI SHIBINETTE	PRESIDENT /	40.00	Officer Director	$82,777	$0	$82,777
PETE BLEYLER	DIRECTOR	1.00	Director	$0	$0	$0
AIMEE CLAIBORNE	DIRECTOR	1.00	Director	$0	$0	$0
LISA COHEN	DIRECTOR	1.00	Director	$0	$0	$0
ROBERT HANSEN	VICE CHAIR	1.00	Officer Director	$0	$0	$0
ALEXANDER HORVATH	INTERM PRESI	32.00	Officer Director	$0	$0	$0
DARRELL HOTCHKISS	DIRECTOR	1.00	Director	$0	$0	$0
MATTHEW HOUDE	DIRECTOR	1.00	Director	$0	$0	$0
CHARLENE LOVETT	DIRECTOR	1.00	Director	$0	$0	$0
BRIAN LOMBARDO MD	DIRECTOR	1.00	Director	$0	$0	$0
WILLIAM TORREY MD	CHAIR	1.00	Officer Director	$0	$0	$0
BRIAN MARSICOVETERE	DIRECTOR	1.00	Director	$0	$0	$0
COURTNEY PORTER	DIRECTOR	1.00	Director	$0	$0	$0
SARAH RUTTER	DIRECTOR	1.00	Director	$0	$0	$0
SUSAN SEIDLER	DIRECTOR	1.00	Director	$0	$0	$0
SHEILA SHULMAN	DIRECTOR	1.00	Director	$0	$0	$0
ANDREW SMITH	DIRECTOR	1.00	Director	$0	$0	$0
PHILLIP STOCKEN	SECRETARY/TR	1.00	Officer Director	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	$11,046,851	$11,344,780	$8,694,291	$-297,929
2024	$10,745,388	$10,691,318	$9,414,106	$54,070
2023	$11,103,066	$9,801,558	$9,756,993	$1,301,508
2022	$11,627,644	$9,863,208	$7,170,287	$1,764,436
2021	$12,134,324	$10,437,148	$5,204,522	$1,697,176
2020	$10,929,235	$10,001,728	$4,490,269	$927,507
2019	$9,700,938	$9,672,295	$2,444,567	$28,643