THE SECOND STEP INC

EIN: 222868513 501(c)(3)

NEWTONVILLE, MA

Total Revenue
$2,129,268
Total Expenses
$2,271,810
Total Assets
$6,724,377
Net Assets
$4,924,863
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Financial Trends

Organization Details

Formation Year
1988
Legal Domicile
MA
Principal Officer
SUSAN ROSS
Phone
6179653999
Tax Period
2024-07-01 to 2025-06-30

THE SECOND STEP INC, founded in 1988, is a community nonprofit that reported $2.1M in total revenue in fiscal year 2024. Revenue fell 52% from the prior year — a significant decline worth monitoring. Net assets of $4.9M represent 28 months of operating reserves.

Mission

HELPING SURVIVORS OF DOMESTIC VIOLENCE HEAL AND THRIVE IN SAFE AND SUPPORTIVE COMMUNITIES.

Program Service Accomplishments

Program 1
Expenses: $309,450 Revenue: $64,048

TRANSITIONAL LIVING PROGRAM: FROM JULY 2024 THROUGH FEBRUARY 2025, TSS OPERATED A 9-BEDROOM RESIDENCE FOR FAMILIES LEAVING EMERGENCY, SHORT-TERM SHELTER. FAMILIES HAD ACCESS TO COMPREHENSIVE CASE...

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TRANSITIONAL LIVING PROGRAM: FROM JULY 2024 THROUGH FEBRUARY 2025, TSS OPERATED A 9-BEDROOM RESIDENCE FOR FAMILIES LEAVING EMERGENCY, SHORT-TERM SHELTER. FAMILIES HAD ACCESS TO COMPREHENSIVE CASE MANAGEMENT THAT ALLOWED THEM TO BUILD SKILLS TO SUPPORT THEIR GOAL TOWARDS INDEPENDENT LIVING. FAMILIES ALSO HAD ACCESS TO LEGAL ADVOCACY, PERSONAL STABILIZATION SERVICES, FINANCIAL LITERACY, AND HOUSING SEARCH AND ADVOCACY. IN FEBRUARY 2025, THE SECOND STEP ENTERED INTO A STRATEGIC PARTNERSHIP WITH A RENOWNED HOMELESS SERVICES PROVIDER IN ORDER TO TRANSFER OPERATIONS OF THE TRANSITIONAL LIVING RESIDENCE. WHILE THE SECOND STEP RETAINS OWNERSHIP OF THE PROPERTY, THIS PROVIDER WOULD CONTINUE TO OPERATE THE PROGRAM TO SERVE DOMESTIC VIOLENCE SURVIVORS AND THEIR FAMILIES, WHILE THE SECOND STEP PROVIDED DOMESTIC VIOLENCE SUPPORTIVE SERVICES TO THE RESIDENTS.

Program 2
Expenses: $38,465

INTERVENTION AND ADVOCACY PROGRAM: TSS PROVIDES EXTENSIVE SERVICES TO SURVIVORS IN THE COMMUNITY, MOST NOTABLY SAFETY PLANNING AND EMOTIONAL SUPPORT. THROUGH ONE-ON-ONE CASE MANAGEMENT, SURVIVORS...

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INTERVENTION AND ADVOCACY PROGRAM: TSS PROVIDES EXTENSIVE SERVICES TO SURVIVORS IN THE COMMUNITY, MOST NOTABLY SAFETY PLANNING AND EMOTIONAL SUPPORT. THROUGH ONE-ON-ONE CASE MANAGEMENT, SURVIVORS RECEIVE SERVICES SUCH AS PSYCHOEDUCATION AND EMOTIONAL SUPPORT; FINANCIAL LITERACY; ACCESS TO RESOURCES SUCH AS MENTAL/PHYSICAL HEALTH, WELLNESS, STRESS MANAGEMENT, AND COPING STRATEGIES.

Program 3
Expenses: $560,799

LEGAL SERVICES PROGRAM: FREE TRAUMA INFORMED LEGAL SERVICES PROGRAM FOR SURVIVORS. OUR TEAM OF HIGHLY TRAINED STAFF ATTORNEYS PROVIDES FULL REPRESENTATION, LIMITED ASSISTANCE REPRESENTATION, ADVICE...

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LEGAL SERVICES PROGRAM: FREE TRAUMA INFORMED LEGAL SERVICES PROGRAM FOR SURVIVORS. OUR TEAM OF HIGHLY TRAINED STAFF ATTORNEYS PROVIDES FULL REPRESENTATION, LIMITED ASSISTANCE REPRESENTATION, ADVICE AND CONSULTATION ON MATTERS INCLUDING ABUSE PREVENTION ORDERS, FAMILY LAW, IMMIGRATION, AND HOUSING. OUR TEAM HAS EXPANDED IN THE LAST YEAR TO PROVIDE LEGAL ASSISTANCE TO MORE SURVIVORS WHO WOULD OTHERWISE GO WITHOUT VITAL AND LIFE-SAVING LEGAL SUPPORT.

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Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $1,947,877
Program Service Revenue $64,048
Investment Income $186,945
Other Revenue $-69,602
TOTAL REVENUE $2,129,268

Expense Breakdown

Grants Paid $0
Salaries & Benefits $1,552,324
Fundraising Expenses $459,806
Program Expenses $1,306,198
Other Expenses $684,486
TOTAL EXPENSES $2,271,810

Year-over-Year Comparison

2024 2023 Change
Revenue $2,129,268 $4,475,445 -0.5%
Expenses $2,271,810 $2,186,661 +0.0%
Net Income $-142,542 $2,288,784 -1.1%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Governance

Voting Members
12
Independent Members
12
Employees
29
Volunteers
45

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
5
$150,162
Total Directors
12
$0
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
HEATHER MACK PRESIDENT 4.00
Officer Director
$0 $0 $0
LESLEY COLOGNESI VICE PRESIDENT 1.00
Officer Director
$0 $0 $0
APRIL STEIN TREASURER 1.00
Officer Director
$0 $0 $0
GLENN ROSEN SECRETARY 1.00
Officer Director
$0 $0 $0
KRISTA MCCABE CRUZ DIRECTOR 1.00
Director
$0 $0 $0
SUSAN MCMURRY DIRECTOR 1.00
Director
$0 $0 $0
KATIA CANENGUEZ DIRECTOR 1.00
Director
$0 $0 $0
LAUREN CLAUSEN DIRECTOR 1.00
Director
$0 $0 $0
PATRICIA EVANS DIRECTOR 1.00
Director
$0 $0 $0
LANA LEE DIRECTOR 1.00
Director
$0 $0 $0
JOAN SAPIR DIRECTOR 1.00
Director
$0 $0 $0
MAI HANLON DIRECTOR (AS OF 01/25) 1.00
Director
$0 $0 $0
SUSAN ROSS EXECUTIVE DIRECTOR 40.00
Officer
$145,754 $4,408 $150,162
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 $2,129,268 $2,271,810 $6,724,377 $-142,542
2024 $4,475,445 $2,186,661 $6,846,621 $2,288,784
2023 $2,460,325 $2,351,450 $4,658,077 $108,875
2022 $2,823,358 $2,316,123 $4,107,261 $507,235
2021 $2,291,707 $2,074,273 $3,861,950 $217,434
2020 $1,891,942 $2,045,902 $3,759,612 $-153,960
2019 $1,876,219 $1,962,216 $3,536,422 $-85,997
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