AIDS RESPONSE SEACOAST

The Department of Clients Services provides clients-centered Medical Case Management for people living with HIV/AIDS who live in Rockingham and Strafford Counties of New Hampshire. Case managers at ARS provide direct, face-to-face meetings for initial assessments, reassessments and informal 'check-in' meetings, phone support and medical and social referrals as indicated. Within this process, a client's needs and goals are assessed and an individual service plan (ISP) is developed in collaboration with the client to attain their goals. A case manager coordinates this process by providing information, advocacy and referrals linking clients to primary and specialty health care, dental, mental health/substance misuse counseling, Medicaid, Medicare, fuel assistance, SNAP, Housing programs and the AIDS Drug Assistance Program (ADAP) administered by the New Hampshire Department of Health and Human Services CARE program.ARS served a total of 109 clients in FY 2024. ARS clients had a viral suppression rate of over 95%. In FY 24, we provided more than $23,000 in direct rent/utility support, over $15,000 in food vouchers and direct food support through our food pantry. ARS clients received over $1200 in transportation and other support. In addition, ARS coordinated for our clients almost $60,000 of direct long-term and short-term housing support through HOPWA Balance of State.