GARDEN STATE CONSUMER CREDIT COUNSELING INC

EIN: 223120920 501(c)(3) Human Services

MANALAPAN, NJ

Total Revenue
$16,792,460
Total Expenses
$16,447,724
Total Assets
$11,862,130
Net Assets
$2,153,636
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Financial Trends

Organization Details

Formation Year
1991
Legal Domicile
NJ
Principal Officer
Jill Feldman
Phone
7324096281
Tax Period
2024-01-01 to 2024-12-31

GARDEN STATE CONSUMER CREDIT COUNSELING INC, founded in 1991, is a mid-sized nonprofit in the Human Services sector that reported $16.8M in total revenue in fiscal year 2024. Revenue grew 12% year-over-year, indicating healthy expansion.

Mission

The primary focus of Garden State Consumer Credit Counseling, Inc. ("Navicore Solutions"), a non-profit organization, is to strengthen the well-being of individuals and families through education, guidance, advocacy, and support. Our most significant activities include housing counseling, credit counseling, bankruptcy counseling, financial education, and other outreach programs. Finally, for those individuals who qualify, the company provides a debt management program.

Program Service Accomplishments

Program 1
Expenses: $6,045,450 Revenue: $8,000,253

Debt Management Program (DMP)The DMP is a consolidation and repayment plan for unsecured debt that may include concessions from creditors such as reduced interest rates and the elimination of late...

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Debt Management Program (DMP)The DMP is a consolidation and repayment plan for unsecured debt that may include concessions from creditors such as reduced interest rates and the elimination of late and over-limit fees. Offered as an alternative to bankruptcy, the program is only pursued when deemed appropriate and with the consumer's consent. The Organization provides continuous counseling, at no cost, throughout the client's enrollment in the DMP, ensuring that all financial challenges are addressed with compassion and care.

Program 2
Expenses: $5,466,081 Revenue: $43,417

Financial Counseling and Education:Personal Financial CounselingConsumers who seek assistance are connected with a certified counselor, who offers personalized guidance tailored to their unique...

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Financial Counseling and Education:Personal Financial CounselingConsumers who seek assistance are connected with a certified counselor, who offers personalized guidance tailored to their unique financial circumstances. The counseling process includes the development of a comprehensive budget that outlines monthly expenses, debt obligations, household income, assets, and liabilities. Our counselors are trained to provide expert budgetary advice and connect clients with relevant resources to help them manage their financial situations effectively.Financial EducationThe Organization provides financial education through one-on-one counseling, workshops, and written materials. We have become a preferred provider of financial education for community members, delivering workshops on a variety of financial topics. A key aspect of our outreach is delivering these services to underserved populations, including virtual options for groups who prefer remote participation.Disaster Recovery CounselingThis service provides comprehensive counseling to individuals affected by natural disasters. The goal is to assist clients with housing needs, help them apply for applicable disaster recovery programs, connect them with resources, and develop personalized action plans to aid in their recovery.Rental and Mortgage AssistanceThe Organization offers assistance programs to individuals impacted by economic crises or natural disasters. In collaboration with state and local organizations, we support public awareness, determine eligibility for assistance programs, and provide counseling to help individuals navigate these resources.Student Loan Debt CounselingCertified counselors provide in-depth assessments of borrowers financial situations, addressing obstacles related to student loan repayment. Counselors help clients determine eligibility for federal programs designed to assist with repayment.

Program 3
Expenses: $1,469,177 Revenue: $1,304,980

Housing CounselingAs a HUD-approved National Intermediary, the Organization offers a range of housing counseling services, including Pre-Purchase, Rental, Default/Foreclosure, HECM Default, and HECM...

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Housing CounselingAs a HUD-approved National Intermediary, the Organization offers a range of housing counseling services, including Pre-Purchase, Rental, Default/Foreclosure, HECM Default, and HECM Counseling. Our counselors conduct comprehensive budget analysis, help develop action plans, and liaise with lenders and servicers when necessary. The core focus of our housing counseling is on promoting housing stability, affordability, and advocacy.

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $7,100,395
Program Service Revenue $9,456,500
Investment Income $63,831
Other Revenue $171,734
TOTAL REVENUE $16,792,460

Expense Breakdown

Grants Paid $0
Salaries & Benefits $12,312,388
Fundraising Expenses $201,084
Program Expenses $13,763,174
Other Expenses $4,135,336
TOTAL EXPENSES $16,447,724

Year-over-Year Comparison

2024 2023 Change
Revenue $16,792,460 $15,059,714 +0.1%
Expenses $16,447,724 $14,875,769 +0.1%
Net Income $344,736 $183,945 +0.9%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Governance

Voting Members
8
Independent Members
8
Employees
203
Volunteers
8

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
4
$1,090,841
Total Directors
8
$0
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
Jill Feldman President & CEO 70.00
Officer
$361,823 $44,858 $406,681
Todd Suler CFO 70.00
Officer
$317,914 $2,060 $319,974
Diane Gray COO 70.00
Officer
$313,431 $4,498 $317,929
Isis Malagrino vp-customer exp 50.00
$223,978 $46,980 $270,958
Joel Greenberg Executive Dir. 0.00
$231,333 $0 $231,333
Bruce Cameron Sr Software Engine 50.00
$162,318 $19,687 $182,005
Richard Getz Dr of Industry Rel 50.00
$108,391 $38,758 $147,149
Chip Fichot Sr.Business Sys An 50.00
$123,203 $15,645 $138,848
Richard Verrillo Dr of Business dev 50.00
$113,991 $1,752 $115,743
Rebecca Winters Asst Corp Secre 50.00
Officer
$46,257 $0 $46,257
Roy Lopez Trustee 1.00
Director
$0 $0 $0
Donell Young Trustee 1.00
Director
$0 $0 $0
Deborah Figart Trustee 1.00
Director
$0 $0 $0
Werner Rehm Trustee 1.00
Director
$0 $0 $0
Mike Woods Trustee 1.00
Director
$0 $0 $0
JOSEPH TIMKO Trustee 4.00
Director
$0 $0 $0
Stephen Freiman Trustee 1.00
Director
$0 $0 $0
Diane Daley Trustee 1.00
Director
$0 $0 $0
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2024 $16,792,460 $16,447,724 $11,862,130 $344,736
2023 $15,059,714 $14,875,769 $13,783,103 $183,945
2022 $14,075,218 $13,538,958 $14,481,637 $536,260
2021 $14,807,314 $12,553,950 $15,368,790 $2,253,364
2020 $11,953,099 $11,529,409 $13,466,680 $423,690
2019 $11,580,321 $11,390,349 $12,363,672 $189,972
2018 $11,719,327 $12,359,822 $13,090,330 $-640,495
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