INTERNATIONAL SERVICE CENTER

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1976

Legal Domicile

Principal Officer

DR TRUONG N PHUONG

Phone

7172369401

Tax Period

2023-01-01 to 2023-12-31

INTERNATIONAL SERVICE CENTER, founded in 1976, is a community nonprofit in the Mental Health sector that reported $2.2M in total revenue in fiscal year 2023. Revenue surged 35% from the prior year, signaling strong growth momentum. The organization ran a surplus of $369K, a strong 17% operating margin.

Mission

TO PROMOTE, SUPPORT AND IMPLEMENT EDUCATIONAL, CULTURAL, SOCIAL AND ECONOMIC PROGRAMS TO SERVE THE DISADVANTAGED AND UNDER-PRIVILEDGED PEOPLE, TO ENABLE THEM TO BECOME SELF SUPPORTING AND PRODUCTIVE MEMBERS OF OUR SOCIETY. TO FOSTER THE SPIRIT OF MUTUAL UNDERSTANDING AND MUTUAL ASSISTANCE AMONG PEOPLE OF DIFFERENT CULTURAL AND LANGUAGE BACKGROUNDS.

Program Service Accomplishments

Program 1

Expenses: $456,289 Revenue: $869,005

SOCIAL SERVICES PROGRAM FOR INDIVIDUALS AND FAMILIES CONSISTING OF INFORMATION AND REFERRAL, LANGUAGE SUPPORT, SUPPORTIVE COUNSELING AND EMERGENCY FOOD ASSISTANCE SERVICES PROVIDED TO OVER 2,700...

SOCIAL SERVICES PROGRAM FOR INDIVIDUALS AND FAMILIES CONSISTING OF INFORMATION AND REFERRAL, LANGUAGE SUPPORT, SUPPORTIVE COUNSELING AND EMERGENCY FOOD ASSISTANCE SERVICES PROVIDED TO OVER 2,700 DISADVANTAGED AND UNDERPRIVILEDGED CLIENTS TO HELP THEM DEVELOP THEIR MAXIMUM CAPACITY FOR COMMUNITY FUNCTIONING TO PREVENT, REDUCE AND ELIMINATE ANY FORM OF ABUSE, NEGLECT, DEPENDENCY, OR UNNECESSARY INSTITUTIONALIZATION.

Program 2

Expenses: $1,175,003

REFUGEE SUPPORT SERVICES CONSISTING OF CITIZENSHIP ASSISTANCE AND OUTREACH SERVICES PROVIDED TO OVER 200 LIMITED ENGLISH PROFICIENT REFUGEES TO HELP THEM ADEQUATELY PREPARE FOR THEIR CITIZENSHIP...

REFUGEE SUPPORT SERVICES CONSISTING OF CITIZENSHIP ASSISTANCE AND OUTREACH SERVICES PROVIDED TO OVER 200 LIMITED ENGLISH PROFICIENT REFUGEES TO HELP THEM ADEQUATELY PREPARE FOR THEIR CITIZENSHIP TEST, AND TO ENABLE THEM TO INTERACT WITH MAINSTREAM SERVICE PROVIDERS IN ALL LIFE-ESSENTIAL SITUATIONS AS WELL AS TO CONNECT WITH NEEDED GOVERNMENT-SUPPORTED PROGRAMS AND SERVICES.

Program 3

Expenses: $24,705 Revenue: $3,425

COMMUNITY DEVELOPMENT INITIATIVES CONSISTING OF TRANSLATION, INTERPRETATION, CONSULTATION, TECHNICAL ASSISTANCE AND TRAINING PROVIDED TO 500 LEGAL IMMIGRANTS, GOVERNMENT AGENCIES, EDUCATIONAL...

COMMUNITY DEVELOPMENT INITIATIVES CONSISTING OF TRANSLATION, INTERPRETATION, CONSULTATION, TECHNICAL ASSISTANCE AND TRAINING PROVIDED TO 500 LEGAL IMMIGRANTS, GOVERNMENT AGENCIES, EDUCATIONAL INSTITUTIONS AND COMMUNITY-BASED ORGANIZATIONS TO FACILITATE COMMUNICATION, IMPROVE ACCESS TO GOVERNMENT BENEFITS, INCREASE SOCIAL INDEPENDENCE AND FOSTER MUTUAL UNDERSTANDING AND ASSISTANCE.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $1,312,884

Program Service Revenue $872,430

Investment Income $33,347

Other Revenue $7,296

TOTAL REVENUE $2,225,957

Expense Breakdown

Grants Paid $0

Salaries & Benefits $1,155,346

Fundraising Expenses $0

Program Expenses $1,655,997

Other Expenses $701,735

TOTAL EXPENSES $1,857,081

Year-over-Year Comparison

	2023	2022	Change
Revenue	$2,225,957	$1,651,336	+0.3%
Expenses	$1,857,081	$1,648,691	+0.1%
Net Income	$368,876	$2,645	+138.5%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

N/A

Governance Policies

✗ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$102,439

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
DR TRUONG N PHUONG	EXECUTIVE DI	40.00	Officer	$99,543	$2,896	$102,439
PHONG T BUI	BOARD MEMBER	1.00	Director	$0	$0	$0
DAVID CHU	BOARD MEMBER	1.00	Director	$0	$0	$0
DR HOANG K DUC	VICE PRESIDE	1.00	Officer Director	$0	$0	$0
THIEN K HOANG	PRESIDENT	1.00	Officer Director	$0	$0	$0
NGA KOVELESKI	BOARD MEMBER	1.00	Director	$0	$0	$0
TUONG VAN PHAM	BOARD MEMBER	1.00	Director	$0	$0	$0
HA T SOLOMON	TREASURER	1.00	Officer Director	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	No data	No data	No data	No data
2023	$2,225,957	$1,857,081	$2,482,034	$368,876
2022	$1,651,336	$1,648,691	$2,073,909	$2,645
2021	$882,582	$691,494	$2,198,278	$191,088
2020	$647,005	$597,316	$1,983,861	$49,689
2019	$1,023,423	$842,149	$1,931,935	$181,274
2018	$974,508	$788,818	$1,691,118	$185,690