FAMILY CARE CENTERS INC

LEHIGH VALLEY PHYSICIAN GROUP - POCONO (LVPG-P) WAS ESTABLISHED IN 1985 AS AN AFFILIATE OF THE POCONO HEALTH SYSTEM. AS A NON-PROFIT CORPORATION WHICH SUPPORTS BOTH LEHIGH VALLEY HOSPITAL - POCONO (LVH-P) AND LEHIGH VALLEY HEALTH NETWORK, LVPG-P OPERATES SEVERAL PHYSICIANS' PRACTICES, INCLUDING BUT NOT LIMITED TO, FAMILY MEDICINE, HEMATOLOGY AND ONCOLOGY, INTERNAL MEDICINE, PSYCHIATRY, PEDIATRICS, CARDIOLOGY, GENERAL SURGERY AND OBSTETRICS AND GYNECOLOGY. LVPG-P ALSO OPERATES 4 EXPRESS CARE LOCATIONS. LVPG-P IS DEDICATED TO SERVING OUR PATIENTS THROUGH THE DELIVERY OF HIGH QUALITY AND EXCEPTIONAL SERVICE. CONTINUED CLINICIAN RECRUITMENT AND GROWTH ARE A FOCUS, WITH THE PURPOSE OF DELIVERING THE BEST RESOURCES AND SERVICES TO THE COMMUNITY. WITH A CURRENT SIZE OF 80 PHYSICIANS AND 80 ADVANCED PRACTICE CLINICIANS, LVPG-P OPERATES AS A SINGLE ENTITY WITH SERVICES PROVIDED AT NUMEROUS LOCATIONS WITHIN THE MONROE COUNTY REGION. DURING FY24, LVPG-P PRACTICES HAD OVER 348,000 PATIENT VISITS. THE ORGANIZATION HAS ALSO ENHANCED THE OUTPATIENT SERVICES OFFERED TO INDIVIDUALS IN THE AREA, INCLUDING UNDERINSURED AND INDIGENT PATIENTS. ALSO, THE ORGANIZATION PROVIDES PHYSICIAN PRACTICE SUPPORT SERVICES INCLUDING BILLING, INFORMATION TECHNOLOGY, AND TELECOMMUNICATIONS. PROVIDING EXCELLENT QUALITY CARE TO OUR DIVERSE AND GROWING COMMUNITY WHILE PROVIDING NECESSARY CAPITAL FOR FUTURE GROWTH IS THE ORGANIZATION'S GOAL. ALL RESOURCES AND PROGRAM SERVICE EXPENSES ARE UTILIZED TO OFFER OUR PATIENTS QUALITY CARE THROUGH MULTIPLE SERVICE LINES. FOR THESE SERVICES, THE LVPG-P CONSISTENTLY EVALUATES AND IMPROVES FACILITIES, EQUIPMENT AND TECHNOLOGY, QUALITY REVIEW MEASURES, AND SCHEDULING CONSIDERATIONS TO MEET OR EXCEED THE STANDARD OF CARE EXPECTED.SEVERAL OUR PRACTICES OFFER MULTIPLE LOCATIONS AND EXTENDED OFFICE HOURS TO MAKE CARE MORE ACCESSIBLE TO PATIENTS, INCLUDING THOSE LIVING IN UNDERSERVED AREAS OF THE COMMUNITY. PATIENT CARE PROGRAMS:LVPG-P OFFERS A CONTINUUM OF HEALTH CARE PROMOTION, PREVENTION, DIAGNOSIS, AND TREATMENT TO THE COMMUNITY. OUTPATIENT SERVICES ARE PROVIDED AT LOCATIONS THROUGHOUT THE REGION AND ARE A PART OF A HEALTHCARE NETWORK ESTABLISHED BY LVPG-P AND LVH-P TO MEET THE MEDICAL AND SURGICAL NEEDS OF THE RESIDENTS OF THE MONROE AND SURROUNDING COUNTIES. INFANTS/CHILDREN/YOUNG ADULTS:THROUGH OUR PATIENT-CENTRIC PHILOSOPHY INCLUDING STATE-OF-THE-ART DIAGNOSTIC AND MEDICAL TECHNIQUES, LVPG PROVIDES SUPERIOR OUTPATIENT PEDIATRIC MEDICAL CARE. A TEAM OF PHYSICIANS AND SUBSPECIALISTS, BOTH FROM THE COMMUNITY AND FROM THE HOSPITAL, PROVIDES SERVICES. POCONO HAS A LEVEL III NEONATAL INTENSIVE CARE STAFFED BY EXPERIENCED NEONATOLOGISTS AND NEONATAL NURSES.PRIMARY CARE:PRIMARY CARE PHYSICIANS AND APCS PROVIDE HIGH-QUALITY, COMPREHENSIVE, COORDINATED CARE TO ADULTS AND CHILDREN. WE FOCUS ON A HIGH-VALUE, PATIENT-CENTERED APPROACH BASED IN LONGITUDINAL RELATIONSHIPS. OUR CARE MODEL INCLUDES SAME-DAY ILLNESS AND INJURY CARE, COMPLEX DISEASE MANAGEMENT, CHRONIC CARE MANAGEMENT, AND PREVENTIVE CARE. WE ACCEPT MEDICAL ASSISTANCE PATIENTS, OFFER VFC AT ALL OUR LOCATIONS THAT SERVE THE PEDIATRIC POPULATION, AND PROMOTE AN EQUITABLE, SAFE, AND FRIENDLY CARE ENVIRONMENT FOR PATIENTS OF ALL DEMOGRAPHICS. OUR PATIENTS NOW HAVE ACCESS TO CARE THROUGH TELEHEALTH BOTH TO THEIR ESTABLISHED PRIMARY CARE CLINICIAN AS WELL AS TO EXPRESSCARE AND SPECIALTY CARE. THIS TECHNOLOGY CREATES A PARADIGM OF ENHANCED ACCESS IN A CONVENIENT MANNER. WE ALSO HAVE SEVERAL PROGRAMS WHICH ENHANCE THE WELL-BEING OF THE COMMUNITY. WE PARTNER WITH EAST STROUDSBURG UNIVERSITY TO PROVIDE HEALTH SERVICES TO THEIR STUDENT BODY. WE OFFER A PHYSICIAN-LED LITERACY PROGRAM CALLED "REACH OUT AND READ," THROUGH WHICH CHILDREN VISITING A PARTICIPATING PRACTICE RECEIVE AN AGE-APPROPRIATE BOOK DURING THEIR ANNUAL WELL-CHILD VISIT. IN COLLABORATION WITH THE LEHIGH VALLEY TOPPER CANCER INSTITUTE, WE HAVE INCREASED RATES OF LUNG CANCER SCREENING INCLUDING EFFORTS TO REDUCE DISPARITIES IN SCREENING RATES. OUR LINKAGE TO ADDICTION TREATMENT & OPIOID STEWARDSHIP PROGRAM HAS CONTINUED TO SUPPORT OUR PRACTICES IN PROVIDING MEDICATIONS FOR OPIOID USE DISORDER (MOUD) ACROSS 7 COUNTIES. MANY OF THESE PATIENTS FACE INTENSE BARRIERS TO CARE SUCH AS CHRONIC HOMELESS, PAST INCARCERATION, AND UNDERTREATED MENTAL HEALTH CONDITIONS. OUR PRACTICES ARE HIGHLY ENGAGED IN EDUCATIONAL EFFORTS, CONTRIBUTING TO THE SKILL DEVELOPMENT OF PRIMARY CARE NURSE PRACTITIONERS, PHYSICIAN ASSISTANTS, AND PHYSICIANS. THIS EDUCATION INCLUDES PARTNERSHIPS WITH MANY LOCAL COLLEGES AND UNIVERSITIES, AS WELL AS THE PHILADELPHIA COLLEGE OF OSTEOPATHIC MEDICINE AND THE UNIVERSITY OF SOUTH FLORIDA MORSANI COLLEGE OF MEDICINE. OUR PRACTICES ALSO SUPPORT LOCAL NURSING HOMES, SCHOOL SPORTS, AND COMMUNITY EVENTS. EXPRESS CARE:NUMEROUS EXPRESSCARE LOCATIONS ARE AVAILABLE AT LVPG-POCONO, PROVIDING RESIDENTS WITH IMMEDIATE WALK-IN CARE. A WALK-IN APPOINTMENT IS AVAILABLE FOR COMMON ILLNESSES AND MINOR INJURIES SUCH AS SPRAINS, CUTS, RASHES, SEASONAL ALLERGIES, FLU SYMPTOMS, BRONCHITIS, EAR INFECTIONS, SORE THROATS, FEVERS, AND MORE. FURTHERMORE, THEY OFFER COVERAGE FOR ROUTINE SCHOOL PHYSICALS AND FOLLOW-UP VACCINATIONS TO PROVIDE PATIENTS WITH CONVENIENCE. AS AN ALTERNATIVE TO THE EMERGENCY ROOM, THIS CLINICAL CARE MODEL OFFERS A LOWER COST, EASIER ACCESS OPTION FOR PATIENTS OF LOWER ACUITY. MEDICAL SPECIALTIES:LVPG PROVIDES A BROAD ARRAY OF MEDICAL SPECIALTY CARE ACROSS THE POCONO REGION. CARE COORDINATION WITH ACCESS TO SPECIALTY AREAS AND COLLABORATION WITH PRIMARY CARE COLLEAGUES IS ESSENTIAL TO PROVIDE OPTIMAL PATIENT OUTCOMES FOR OUR COMMUNITY. WE HAVE ROBUST SPECIALTY CARE SERVICES THROUGHOUT THE REGION, WITH FULL-TIME SERVICES OFFERED IN A VAST ARRAY OF MEDICAL DISCIPLINES INCLUDING RHEUMATOLOGY, GASTROENTEROLOGY, PULMONARY, CRITICAL CARE, ENDOCRINOLOGY, AND INFECTIOUS DISEASES. SPECIALTY CARE IN CARDIOLOGY, HEMATOLOGY AND NEUROLOGY ARE OFFERED THROUGH THE HEART & VASCULAR INSTITUTE, CANCER INSTITUTE AND NEUROSCIENCE INSTITUTE, RESPECTIVELY. OBESITY MEDICINE SERVICES WERE LAUNCHED IN FY24. 1. GASTROENTEROLOGY SERVICES:LVPG PROVIDES GASTROENTEROLOGY CARE IN THE POCONO REGION. THIS SERVICE AIMS TO IMPROVE THE DIGESTIVE HEALTH OF PATIENTS. LVPG'S TEAM SUPPORTS ROUTINE AND CHRONIC CARE NEEDS AND PROMOTES QUALITY CARE THROUGH ROUTINE COLONOSCOPY SCREENING. LVPG'S LOCAL GASTROENTEROLOGY PRACTICE BEGAN PROVIDING ADVANCED ENDOSCOPY SERVICES SUCH AS ERCP AND ENDOSCOPIC ULTRASOUND WITHIN THE LVH-POCONO HOSPITAL TO PROVIDE GREATER LOCAL ACCESS TO PATIENTS IN AND AROUND MONROE COUNTY.2. PULMONARY SERVICES:LVPG PROVIDES COMPREHENSIVE PULMONARY CARE RANGING FROM A GENERAL PULMONARY EVALUATION AND TREATMENT TO ACCESS TO ADVANCED BRONCHOSCOPY FOR DIAGNOSIS OF LUNG CANCER AND OTHER PULMONARY DISEASES. PATIENTS HAVE ACCESS TO MULTIDISCIPLINARY CARE FOR LUNG CANCER INCLUDING SPECIALISTS IN PULMONARY, ONCOLOGY, RADIATION ONCOLOGY, AND THORACIC SURGERY. THERE HAS BEEN EXPANSION OF SLEEP MEDICINE IN THE AREA TO INCLUDE INSPIRE FOR SURGICAL TREATMENT OF OBSTRUCTIVE SLEEP APNEA.ECONSULT PROGRAM:AS PART OF THE ECONSULT PROGRAM, LVPG-P CLINICIANS CAN POSE NON-URGENT QUESTIONS REGARDING THEIR PATIENTS TO THEIR SPECIALIST COLLEAGUES ACROSS MULTIPLE DISCIPLINES. REQUESTS AND RECOMMENDATIONS ARE FORMALLY INCORPORATED INTO THE EMR AND ARE INCLUDED IN THE PATIENT'S MEDICAL RECORD. THE AVAILABILITY OF SPECIALISTS ACROSS THE AMBULATORY LANDSCAPE HAS IMPROVED ACCESS AND ENHANCED CONTINUITY OF CARE. ADULT ECONSULT SERVICES INCLUDE ADDICTION MEDICINE, ANTICOAGULATION MANAGEMENT, CARDIOLOGY, DISABILITY SUPPORT, ENDOCRINOLOGY, ENT, GERIATRICS, GYNECOLOGY, HEMATOLOGY, HIV/PRE-EXPOSURE PROPHYLAXIS, INFECTIOUS DISEASES, LONG COVID, MEDICAL ONCOLOGY (DIAGNOSTIC ADVICE), NEUROLOGY, ORTHOPEDICS, PAIN MANAGEMENT, PULMONOLOGY, PSYCHIATRY, RHEUMATOLOGY, TOXICOLOGY AND UROLOGY. OUR PEDIATRIC ECONSULT PROGRAM ALSO INCLUDES ENDOCRINOLOGY, INFECTIOUS DISEASE, GASTROENTEROLOGY AND HEMATOLOGY. INPATIENT MEDICINE ALSO LIVE WITH ECONSULTS.