COMMUNITY SUPPORT SERVICES INC

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1969

Legal Domicile

Principal Officer

ROBERT STOKES

Phone

3302539388

Tax Period

2022-07-01 to 2023-06-30

COMMUNITY SUPPORT SERVICES INC, founded in 1969, is a mid-sized nonprofit in the Mental Health sector that reported $24.9M in total revenue in fiscal year 2022. Revenue decreased 6% compared to the prior year. Expenses of $23.8M left a modest 4% surplus.

Mission

SERVES AS A SAFETY NET FOR THOSE SUMMIT COUNTY RESIDENTS WHO ARE MOST IN NEED OF BEHAVIORAL HEALTH SERVICES AS A RESULT OF SEVERE AND PERSISTENT MENTAL ILLNESS THE AGENCY PROVIDES COMPREHENSIVE, HIGH QUALITY, COST-EFFECTIVE TREATMENT, REHABILITATION, ADVOCACY AND SUPPORT FOR RECOVERY SERVICES TO ENHANCE THE QUALITY OF LIFE.

Program Service Accomplishments

Program 1

Expenses: $12,076,054 Revenue: $8,039,056

CASE MANAGEMENT (COMMUNITY PSYCHIATRIC SUPPORTIVE TREATMENT) AND CLINICAL SERVICES: CASE MANAGEMENT SERVICES PROVIDED TO INDIVIDUALS TO ASSIST IN RESOLVING OR MINIMIZING THE EFFECTS OF THEIR...

CASE MANAGEMENT (COMMUNITY PSYCHIATRIC SUPPORTIVE TREATMENT) AND CLINICAL SERVICES: CASE MANAGEMENT SERVICES PROVIDED TO INDIVIDUALS TO ASSIST IN RESOLVING OR MINIMIZING THE EFFECTS OF THEIR IMPAIRMENT FOR WHICH HABILITATIVE OR REHABILITATIVE SERVICES WILL ASSIST IN THEIR RECOVERY.

Program 2

Expenses: $5,443,033 Revenue: $5,148,484

RESIDENTAL AND SUPPORTIVE HOUSING: RESIDENTIAL SERVICES: THERE ARE SEVERAL LEVELS OF SERVICES AVAILABLE TO INDIVIDUALS SERVED, INCLUDING THREE FREE STANDING RESIDENTIAL GROUP HOMES THAT PROVIDE ROOM, BOARD, PERSONAL CARE AND BEHAVIORAL HEALTH/RECOVERY SERVICES AND ACCOMODATIONS WITH A TOTAL CAPACITY TO SERVE 37 INDIVIDUALS. ADULT CARE FACILITIES ARE HOMES OWNED AND OPERATED BY INDEPENDENT PROPRIETORS AND LICENSED BY OHIOMHAS. ALL HOMES PROVIDE 3 MEALS A DAY, MEDICATION MONITORING, AND SOME LEVEL OF ON-SITE SUPPORT. SUPPORTIVE HOUSING PROVIDES DOUBLE AND SINGLE ROOM OCCUPANCY WITH PRIVATE SLEEPING QUARTERS, A REFRIGERATOR AND MICROWAVE. STAFF IS SCHEDULED TO BE ON PREMISES AROUND THE CLOCK, AND INTERACT WITH TENANTS TO ESTABLISH RAPPORT AND SUPPORT SUCCESSFUL TENANCY. THE HOUSING ASSISTANCE PROGRAM IS A TEMPORARY RENTAL ASSISTANCE PROGRAM THAT PROVIDES AN OPERATING SUBSIDY AND OR ASSISTANCE WITH STARTUP COSTS ASSOCIATED WITH THE ACQUISITION OF INDEPENDENT RENTAL HOUSING. PERMANENT SUPPORTIVE HOUSING PERMANENT HOUSING WITH ON-SITE SUPPORTIVE SERVICES AND PSYCHIATRIC SERVICES FOR CHRONICALLY HOMELESS PERSONS WHO HAVE SEVERE MENTAL DISABILITY.

Program 3

Expenses: $1,937,757 Revenue: $5,709,124

PSYCHIATRIC AND COUNSELING SERVICES: MENTAL HEALTH ASSESSMENTS ARE CONDUCTED BY CLINICAL STAFF WHEN NECESSARY TO DETERMINE CLIENT NEEDS AND ABILITY TO FUNCTION IN ORDER TO DETERMINE APPROPRIATE...

PSYCHIATRIC AND COUNSELING SERVICES: MENTAL HEALTH ASSESSMENTS ARE CONDUCTED BY CLINICAL STAFF WHEN NECESSARY TO DETERMINE CLIENT NEEDS AND ABILITY TO FUNCTION IN ORDER TO DETERMINE APPROPRIATE TREATMENT AND SERVICES. PHARMACOLOGICAL TREATMENT SERVICES ARE ALSO PROVIDED BY PSYCHIATRISTS, ADVANCE PRACTICE NURSES, REGISTERED NURSES, AND LICENSED PRACTICAL NURSES. SERVICES INCLUDE COMPREHENSIVE EVALUATION, TREATMENT PLANNING, PRESCRIBING MEDICATION, ASSESSMENT, AND SIDE EFFECT MONITORING. OUTPATIENT COUNSELING SERVICES INCLUDE, BUT ARE NOT LIMITED TO, ASSESSMENT, INDIVIDUAL AND GROUP COUNSELING, SUPPORT, CPST, CRISIS INTERVENTION, ADJUNCTIVE/ART THERAPY, SOCIAL/RECREATIONAL SERVICES, AND SUPPORTIVE EMPLOYMENT.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2022)

Revenue Breakdown

Contributions & Grants $4,783,858

Program Service Revenue $14,166,783

Investment Income $371,201

Other Revenue $5,550,100

TOTAL REVENUE $24,871,942

Expense Breakdown

Grants Paid $0

Salaries & Benefits $19,373,977

Fundraising Expenses $0

Program Expenses $20,309,426

Other Expenses $4,436,157

TOTAL EXPENSES $23,810,134

Year-over-Year Comparison

	2022	2021	Change
Revenue	$24,871,942	$26,461,849	-0.1%
Expenses	$23,810,134	$20,964,748	+0.1%
Net Income	$1,061,808	$5,497,101	-0.8%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

329

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$405,821

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
KARL HENLEY	DIRECTOR	1.00	Officer Director	$0	$0	$0
PAUL JACKSON ESQ	CHAIRPERSON	1.00	Officer Director	$0	$0	$0
MELISSA DUNHAM	VICE CHAIRPERSON	1.00	Officer Director	$0	$0	$0
JAMES PIANALTO	TREASURER	1.00	Officer Director	$0	$0	$0
CRAIG CHAFFINCH	SECRETARY	1.00	Director	$0	$0	$0
MARTIN GANZER	DIRECTOR	1.00	Director	$0	$0	$0
JAIME ICEMAN	DIRECTOR	1.00	Director	$0	$0	$0
AARON KURCHEV	DIRECTOR	1.00	Director	$0	$0	$0
MATTHEW LONGMIRE	DIRECTOR	1.00	Director	$0	$0	$0
HENRY LYKES	DIRECTOR	1.00	Director	$0	$0	$0
MEGAN MINOTTI	DIRECTOR	1.00	Director	$0	$0	$0
JOHN MOULAGIANNIS	DIRECTOR	1.00	Director	$0	$0	$0
STACI NEVELS	DIRECTOR	1.00	Director	$0	$0	$0
JASNA NOLZE	DIRECTOR	1.00	Director	$0	$0	$0
JON NOVAK	DIRECTOR	1.00	Director	$0	$0	$0
LESLEY RICHARD	DIRECTOR	1.00	Director	$0	$0	$0
CHRISTA SMITH	DIRECTOR	1.00	Director	$0	$0	$0
SHALEETA SMITH	DIRECTOR	1.00	Director	$0	$0	$0
LESLIE POWLETTE STOYER	DIRECTOR	1.00	Director	$0	$0	$0
KURT SWANSON	DIRECTOR	1.00	Director	$0	$0	$0
JOANNA TUCKER	DIRECTOR	1.00	Director	$0	$0	$0
ROBERT STOKES	PRESIDENT & CEO	40.00	Officer	$227,500	$12,785	$240,285
LORILEE STEIN	CFO	40.00	Officer	$147,500	$18,036	$165,536
EILEEN SCHWARTZ	MEDICAL DIRECTOR	32.00	Highest	$231,725	$42,886	$274,611
SARA WEST	PSYCHIATRIST	40.00	Highest	$265,066	$48,113	$313,179
TAMMY WILKINS	PSYCHIATRIST	32.00	Highest	$213,739	$8,060	$221,799
ROBERT PARISE	PSYCHIATRIST	34.00	Highest	$214,437	$21,351	$235,788
HEATHER QUEEN-WILLIAMS	PSYCHIATRIST	24.00	Highest	$121,400	$7,545	$128,945

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	No data	No data	No data	No data
2024	No data	No data	No data	No data
2023	$24,871,942	$23,810,134	$29,493,921	$1,061,808
2022	$26,461,849	$20,964,748	$28,366,740	$5,497,101
2021	$26,517,082	$19,923,523	$23,036,222	$6,593,559
2020	$23,401,545	$19,783,508	$19,821,215	$3,618,037
2019	$20,618,386	$18,313,391	$14,582,942	$2,304,995