TELESPOND SENIOR SERVICES INC

EIN: 237353444 501(c)(3) Human Services

SCRANTON, PA

Total Revenue
$3,287,168
Total Expenses
$1,982,424
Total Assets
$3,581,467
Net Assets
$2,766,209
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Financial Trends

Organization Details

Formation Year
1974
Legal Domicile
PA
Principal Officer
HELEN SCHMID STARTED 2524
Phone
5709611950
Tax Period
2023-07-01 to 2024-06-30

TELESPOND SENIOR SERVICES INC, founded in 1974, is a community nonprofit in the Human Services sector that reported $3.3M in total revenue in fiscal year 2023. Revenue surged 25% from the prior year, signaling strong growth momentum. The organization ran a surplus of $1.3M, a strong 40% operating margin.

Mission

AS A PRIVATE NON-PROFIT HUMAN SERVICES AND HEALTH CARE ORGANIZATION, TELESPOND SENIOR SERVICES INC. PROVIDES A NO CLOSED DOORS APPROACH TO SENIOR CARE. SINCE ITS INCEPTION IN 1974, TELESPOND HAS AIMED TO PROVIDE AGING ADULTS THE SUPPORT THEY NEED TO MAINTAIN THEIR INDEPENDENCE, LIVE WITH DIGNITY, AND REMAIN HEALTHY AND SAFE IN THEIR OWN HOMES WITH THEIR LOVING FAMILIES. TO MEET THE SOCIAL AND HEALTH NEEDS OF OLDER ADULTS IN NORTHEAST PENNSYLVANIA TELESPOND OVERSEES FIVE-PROGRAMS WHICH OFFER OLDER ADULTS VOLUNTEER WORK OPPORTUNITIES, ADULT DAY CARE, AND HOME CARE COORDINATION. ADDITIONALLY, IN 2023 TELESPOND BROKE GROUND ON THE OLDER ADULT ADVOCACY CENTER (OAAC). THE OAAC WILL PROVIDE OLDER ADULTS EXPERIENCING HOUSING INSECURITY DUE TO ABUSE OR NEGLECT A TRANSITIONAL SAFE SPACE THAT WILL SUPPORT HEALING AND STABILIZATION. ALL PROGRAMS ARE OFFERED FROM TELESPOND'S FACILITY IN SCRANTON, PA.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $2,232,379
Program Service Revenue $1,012,051
Investment Income $32,838
Other Revenue $9,900
TOTAL REVENUE $3,287,168

Expense Breakdown

Grants Paid $0
Salaries & Benefits $816,642
Fundraising Expenses $25,000
Program Expenses $1,692,250
Other Expenses $1,140,782
TOTAL EXPENSES $1,982,424

Year-over-Year Comparison

2023 2022 Change
Revenue $3,287,168 $2,628,533 +0.3%
Expenses $1,982,424 $1,855,629 +0.1%
Net Income $1,304,744 $772,904 +0.7%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Liquidity & Cash Position

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Governance

Voting Members
10
Independent Members
10
Employees
51
Volunteers
130

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
6
$104,599
Total Directors
10
$0
Key Employees
0
$0
Highest Compensated
0
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
NANCY MENAPACE CHAIRWOMAN 2.00
Officer Director
$0 $0 $0
MARIA MONTORO-EDWARDS VICE-CHAIRWO 2.00
Officer Director
$0 $0 $0
ANNE BRENNAN SECRETARY 2.00
Officer Director
$0 $0 $0
ROBERT BROWN TREASURER 2.00
Officer Director
$0 $0 $0
ANDREW JARBOLA DIRECTOR 2.00
Director
$0 $0 $0
TERESA OSBORNE DIRECTOR 2.00
Director
$0 $0 $0
MICHELLE CARR DIRECTOR 2.00
Director
$0 $0 $0
CYNTHIA STRAUB DIRECTOR 2.00
Director
$0 $0 $0
DONNA O'TOOLE SEDORRESIGNED 11-3-23 EXECUTIVE DI 40.00
Officer
$91,975 $12,624 $104,599
HELEN SCHMID STARTED 2524 EXECUTIVE DI 2.00
Officer
$0 $0 $0
BOB SHEILS DIRECTOR 2.00
Director
$0 $0 $0
ROB WILLIAMS DIRECTOR 2.00
Director
$0 $0 $0
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 No data No data No data No data
2024 $3,287,168 $1,982,424 $3,581,467 $1,304,744
2023 $2,628,533 $1,855,629 $1,859,899 $772,904
2022 $1,309,289 $1,334,017 $1,063,365 $-24,728
2021 $1,456,633 $1,374,826 $1,098,812 $81,807
2020 $1,359,634 $1,431,033 $1,275,679 $-71,399
2019 $1,393,627 $1,493,103 $959,059 $-99,476
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