METRO CRISIS SERVICES INC

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

2008

Legal Domicile

Principal Officer

BEV MARQUEZ

Phone

3039287100

Tax Period

2024-07-01 to 2025-06-30

METRO CRISIS SERVICES INC, founded in 2008, is a community nonprofit in the Mental Health sector that reported $3.5M in total revenue in fiscal year 2024. Revenue fell 84% from the prior year — a significant decline worth monitoring. Expenses of $4.7M exceeded revenue, resulting in a 35% operating deficit.

Mission

METRO CRISIS SERVICES PROVIDES IN-THE-MOMENT TELEPHONIC AND ELECTRONIC- BASED MENTAL HEALTH AND SUBSTANCE USE CRISIS CARE FOR AT-LARGE COMMUNITY MEMBERS AND INDIVIDUAL PROVIDER AGENCIES.

Program Service Accomplishments

Program 1

Expenses: $3,160,496 Revenue: $253,967

THE ORGANIZATION MANAGES COLORADO-BASED CRISIS AND SUPPORT LINES FOR BEHAVIORAL HEALTH CRISIS INTERVENTION, INCLUDING BUT NOT LIMITED TO THE COLORADO CRISIS AND SUPPORT LINE, LIFELINE SUICIDE...

THE ORGANIZATION MANAGES COLORADO-BASED CRISIS AND SUPPORT LINES FOR BEHAVIORAL HEALTH CRISIS INTERVENTION, INCLUDING BUT NOT LIMITED TO THE COLORADO CRISIS AND SUPPORT LINE, LIFELINE SUICIDE PREVENTION HELPLINE, HOSPITAL FOLLOW UP LINES, FEE-FOR-SERVICE AFTERHOURS CRISIS LINES FOR PARTNERING MENTAL HEALTH AGENCIES, ADDICTION-SPECIFIC HELPLINES, AND MOBILE CRISIS DISPATCH SERVICES. IN THE RECENT FISCAL YEAR, THE ORGANIZATION MANAGED APPROXIMATELY 300,000 CALLS, CHATS, AND TEXTS OVER EACH OF ITS VARIOUS CRISIS AND SUPPORT LINES.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $3,402,623

Program Service Revenue $68,882

Investment Income $-94,410

Other Revenue $140,790

TOTAL REVENUE $3,517,885

Expense Breakdown

Grants Paid $0

Salaries & Benefits $3,944,696

Fundraising Expenses $1,313

Program Expenses $3,160,496

Other Expenses $803,327

TOTAL EXPENSES $4,749,336

Year-over-Year Comparison

	2024	2023	Change
Revenue	$3,517,885	$22,359,125	-0.8%
Expenses	$4,749,336	$22,128,283	-0.8%
Net Income	$-1,231,451	$230,842	-6.3%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✓ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

216

Volunteers

Governance Policies

✗ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✓ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$338,739

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
BEV MARQUEZ	CEO	40.00	Officer	$218,462	$14,738	$233,200
REID MCCLANAHAN	CONTROLLER	40.00	Officer	$96,191	$9,348	$105,539
DEB KUPFER	VICE CHAIR	2.00	Officer Director	$0	$0	$0
GREG TANNER	BOARD MEMBER	2.00	Director	$0	$0	$0
GLENN MOST	BOARD MEMBER	2.00	Director	$0	$0	$0
ROB BREMER	TREASURER	2.00	Officer Director	$0	$0	$0
ZAC NELSON	BOARD MEMBER	2.00	Director	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	$3,517,885	$4,749,336	$3,413,773	$-1,231,451
2024	$22,359,125	$22,128,283	$5,945,024	$230,842
2023	$17,298,338	$16,411,981	$5,715,273	$886,357
2022	$12,739,254	$11,777,327	$4,327,714	$961,927
2021	$8,955,698	$7,920,098	$3,003,751	$1,035,600
2020	$6,873,959	$6,158,679	$2,561,676	$715,280
2019	$4,359,731	$4,310,831	$851,419	$48,900
2018	$4,222,770	$3,836,407	$856,511	$386,363