HOPE THE MISSION

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

2009

Legal Domicile

Principal Officer

KEN CRAFT

Phone

8183920020

Tax Period

2024-01-01 to 2024-12-31

HOPE THE MISSION, founded in 2009, is a mid-sized nonprofit in the Human Services sector that reported $85.1M in total revenue in fiscal year 2024. Revenue fell 29% from the prior year — a significant decline worth monitoring. Expenses of $81.5M left a modest 4% surplus.

Mission

TO ATTRACT PEOPLE/RESOURCES TO ASSIST THE NEEDS OF EVERY HUNGRY HOMELESS PERSON IN THE VALLEY.

Program Service Accomplishments

Program 1

Expenses: $55,634,439 Revenue: $231,901

HOPE THE MISSION OPERATES SEVERAL RESIDENTIAL FACILITIES INCLUDING THE GENESIS HOUSE FOR HOMELESS FAMILIES, THE HOUSE OF HOPE FOR MEN RECOVERING FROM ADDICTION, AND TWO TRANSITIONAL BRIDGE HOUSING...

HOPE THE MISSION OPERATES SEVERAL RESIDENTIAL FACILITIES INCLUDING THE GENESIS HOUSE FOR HOMELESS FAMILIES, THE HOUSE OF HOPE FOR MEN RECOVERING FROM ADDICTION, AND TWO TRANSITIONAL BRIDGE HOUSING SHELTERS FOR MEN AND WOMEN WHILE LOCATING PERMANENT HOUSING. HOPE OF THE VALLEY OPERATES THREE ADULT SHELTERS: THE 87 BED RAYMER SHELTER THAT OPENED IN JUNE 2020, THE 100 BED VAN NUYS BRIDGE HOME SHELTER AND THE COLD WEATHER SHELTER IN THE SAN FERNANDO VALLEY. FURTHERMORE, HOTV OPERATES THREE FAMILY SHELTERS WITH A TOTAL OF 130 BEDS AND A TAY YOUTH SHELTER WITH 30 BEDS. IN 2022, THE MISSION OPENED THE 107-UNIT TREBEK CENTER IN NORTHRIDGE, AND IN 2023, IT SUCCESSFULLY LAUNCHED THE 100-UNIT, 400-BED WOODLANDS FAMILY SHELTER IN WOODLAND HILLS. ADDITIONALLY, THE MISSION OPENED A 52-UNIT FAMILYSHELTER ON SIERRA HIGHWAY (CONT. ON SCH. O) IN LANCASTER. ADDITIONALLY, THE MISSION OPERATES TINY HOMES IN DIFFERENT AREAS. EACH CLIENT RECEIVES A WARM, SAFE PLACE TO SLEEP, A HOT DINNER AND BREAKFAST AS WELL AS CASE MANAGEMENT TO ASSIST THEM WITH STRATEGIES AND SOLUTIONS TO END THEIR HOMELESSNESS

Program 2

Expenses: $6,255,520 Revenue: $6,881,503

HOPE OF THE VALLEY THRIFTS STORES ARE A VITAL PART OF OUR PROGRAMMING, POVIDING JOB TRAINING FOR THE MEN AND WOMEN IN OUR VARIOUS PROGRAMS. CLIENTS LEARN RESPONBILITY, CLEANLINESS, INVENTORY...

HOPE OF THE VALLEY THRIFTS STORES ARE A VITAL PART OF OUR PROGRAMMING, POVIDING JOB TRAINING FOR THE MEN AND WOMEN IN OUR VARIOUS PROGRAMS. CLIENTS LEARN RESPONBILITY, CLEANLINESS, INVENTORY, CUSTOMER SERVICE, ACCOUNTING AND SALES. THE THRIFT STORES ALSO PROVIDE MUCH NEEDED CLOTHING AND HOUSHOLD ITEMS AT GREATLY REDUCED PRICES FOR THE ECONICALLY CHALLENGED IN OUR COMMUNITY. THRIFT STORE DONATIONS ARE ALSO USED TO PROVIDE CLOTHING FOR OUR SHOWER PROGRAMS AND HOUSEHOLD ITEMS FOR INDIVIDUALS AND FAMLIES MOVING INTO PERMANENT HOUSING.

Program 3

Expenses: $2,930,002

THE MISSION OPERATES THE HELP CENTER IN VAN NUYS AND THE NAVIGATION CENTER IN NORTH HOLLYWOOD WHICH OFFERS EMERGENCY SERVICES TO HOMELESS INDIVIDUALS LIVING ON THE STREETS SUCH AS SHOWERS, HOT MEALS...

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $78,729,925

Program Service Revenue $7,113,404

Investment Income $71,121

Other Revenue $-780,232

TOTAL REVENUE $85,134,218

Expense Breakdown

Grants Paid $0

Salaries & Benefits $41,544,246

Fundraising Expenses $2,207,607

Program Expenses $75,098,428

Other Expenses $39,529,097

TOTAL EXPENSES $81,481,463

Year-over-Year Comparison

	2024	2023	Change
Revenue	$85,134,218	$119,883,162	-0.3%
Expenses	$81,481,463	$60,969,173	+0.3%
Net Income	$3,652,755	$58,913,989	-0.9%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

1137

Volunteers

4215

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

⚠ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$689,333

Total Directors

Key Employees

$409,416

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
THERESA JACKSON	CHAIRWOMAN	3.00	Officer Director	$0	$0	$0
VERONICA SAUCEDO	CHAIRWOMAN	3.00	Officer Director	$0	$0	$0
JOYCE WHITE	SECRETARY	3.00	Officer Director	$0	$0	$0
LINDA MENDOZA	SECRETARY	3.00	Officer Director	$0	$0	$0
FEBE ADAMS	DIRECTOR	2.00	Director	$0	$0	$0
TROY BAGWELL	DIRECTOR	3.00	Director	$0	$0	$0
JEFF BIEDERMAN	DIRECTOR	2.00	Director	$0	$0	$0
BIBLIANA BOVERY	DIRECTOR	2.00	Director	$0	$0	$0
MORGAN COHEN	DIRECTOR	2.00	Director	$0	$0	$0
JOSH CUMBEE	DIRECTOR	3.00	Director	$0	$0	$0
STEVE GODDARD	DIRECTOR	2.00	Director	$0	$0	$0
RONALDO JUNIEL	DIRECTOR	2.00	Director	$0	$0	$0
JIM LEE	DIRECTOR	2.00	Director	$0	$0	$0
ERIC LIEBMAN	DIRECTOR	2.00	Director	$0	$0	$0
ASIF MAHMOOD	DIRECTOR	2.00	Director	$0	$0	$0
BARBARA MARGOLIS	DIRECTOR	2.00	Director	$0	$0	$0
DOLORES PARK	DIRECTOR	2.00	Director	$0	$0	$0
LAURA POPE	DIRECTOR	2.00	Director	$0	$0	$0
DAVE REYNA	DIRECTOR	2.00	Director	$0	$0	$0
SANDY SHADROW	DIRECTOR	2.00	Director	$0	$0	$0
CORRIE SOMMERS	DIRECTOR	2.00	Director	$0	$0	$0
RON STERN	DIRECTOR	2.00	Director	$0	$0	$0
TIM WINTERS	DIRECTOR	2.00	Director	$0	$0	$0
TERESA WOLFE	DIRECTOR	2.00	Director	$0	$0	$0
KEN CRAFT	CEO	50.00	Officer	$97,930	$116,529	$214,459
ROWAN VANSLEVE	PRESIDENT	50.00	Officer	$259,884	$9,742	$269,626
TISHA SHOEMAKE	CFO	50.00	Officer	$196,509	$8,739	$205,248
STEPHEN MORSE	CHIEF SOCIAL ENTERPRISE OFFICER	50.00	Key Emp	$202,766	$21,173	$223,939
ROBERT RUSH	CHIEF ORGANIZATIONAL DEVELOPMENT OFFICER	50.00	Key Emp	$171,546	$13,931	$185,477
FREDERICK CAPAROSO	SENIOR DIRECTOR OF FINANCE	40.00	Highest	$131,162	$19,695	$150,857
LAURA HARWOOD	SENIOR DIRECTOR OF PROGRAMS	40.00	Highest	$128,751	$11,958	$140,709
GIL R MERTZ	DIRECTOR OF STRATEGIC PHILANTHROPY	40.00	Highest	$136,934	$1,757	$138,691
JASON MONIZ	SENIOR DIRECTOR OF FOOD SERVICES	40.00	Highest	$125,496	$25,398	$150,894
PHEBIE ZAKY	SENIOR DIRECTOR OF MENTAL HEALTH	40.00	Highest	$170,250	$11,832	$182,082

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	No data	No data	No data	No data
2024	$85,134,218	$81,481,463	$281,940,068	$3,652,755
2023	$119,352,333	$59,922,411	$138,513,821	$59,429,922
2023	$119,883,162	$60,969,173	$140,911,831	$58,913,989
2022	$49,730,169	$40,688,656	$83,237,527	$9,041,513
2022	$49,061,246	$40,803,524	$137,884,876	$8,257,722
2021	$32,523,146	$25,000,177	$28,463,864	$7,522,969
2020	$15,196,291	$13,197,005	$9,963,338	$1,999,286
2019	$7,710,565	$7,562,100	$2,860,280	$148,465
2018	$6,355,512	$6,174,771	$2,252,446	$180,741