Lifeserve Blood Center

DONOR SERVICES: THE DONOR SERVICES DEPARTMENT AT LIFESERVE BLOOD CENTER IS RESPONSIBLE FOR ALL PROCESSES RELATED TO BLOOD COLLECTION SERVICES FOR VOLUNTEER BLOOD DONORS AND THERAPEUTIC PATIENTS. FOR VOLUNTEER BLOOD DONORS, THESE PROCESSES INCLUDE THE COMPLETION OF A MEDICAL HISTORY QUESTIONNAIRE TO ENSURE DONOR/PATIENT SUITABILITY FOR BLOOD DONATION, PHLEBOTOMY SERVICES FOR BLOOD COLLECTION, AND SIGNIFICANT CUSTOMER SERVICE FUNCTIONS TO ASSURE POSITIVE DONOR AND PATIENT EXPERIENCES. THE DONOR SERVICES DEPARTMENT COLLECTS BLOOD IN DONOR CENTER ENVIRONMENTS AND MOBILE BLOOD DRIVES WITH THE MAJORITY OF BLOOD COLLECTED OCCURRING IN MOBILE SETTINGS LOCATED AT BUSINESSES, SCHOOLS, CHURCHES, AND COMMUNITY LOCATIONS THROUGH THE PARTNERSHIP OF VOLUNTEER SPONSORS GROUPS. AN EXTENSION OF THE DONOR SERVICES DEPARTMENT IS THE THERAPEUTIC EXCHANGE PROGRAM. THIS AREA OF THE DONOR SERVICES DEPARTMENT WORKS SPECIFICALLY WITHIN VARIOUS HOSPITALS AIDING HOSPITAL STAFF IN THE CARE OF PATIENTS WITH SPECIFIC MEDICAL CONDITIONS. THIS PROGRAM IS A SPECIALTY SERVICE OFFERED TO HOSPITAL CUSTOMERS BY PROVIDING ASSISTANCE FOR THERAPY PROCEDURES PRIMARILY INVOLVING THE REMOVAL OF VARIOUS BLOOD COMPONENTS FOR GRAVELY ILL PATIENTS.

HOSPITAL SERVICES: THE HOSPITAL SERVICES DEPARTMENT AT LIFESERVE BLOOD CENTER HOUSES THREE SPECIFIC DEPARTMENTS RESPONSIBLE FOR BLOOD TESTING, BLOOD COMPONENT MANUFACTURING, AND BLOOD TRANSPORTATION AND STORAGE. THOSE DEPARTMENTS ARE LABORATORY, COMPONENT MANUFACTURING AND PRODUCT MANAGEMENT. THE LABORATORY DEPARTMENT ENSURES THE SAFETY AND QUALITY OF ALL BLOOD AND BLOOD PRODUCTS COLLECTED BY THE ORGANIZATION. BLOOD TESTING WAS OUTSOURCED IN JANUARY 2020 AND IS NOW PERFORMED BY A BLOOD TESTING ORGANIZATION, WHICH IS FORMED AS A COOPERATIVE, WITH LIFESERVE AS A NON-MAJORITY PARTIAL OWNER. FIFTEEN DIFFERENT TESTS ARE PERFORMED ON EACH UNIT OF DONATED BLOOD INCLUDING SPECIFIC TESTS FOR HEPATITIS AND HIV. IN ADDITION TO ENSURING THE OVERALL SAFETY OF THE VOLUNTEER DONATED BLOOD, LIFESERVE EMPLOYEES PERFORM OTHER TESTING SUCH AS ANTIGEN TYPING, ANTIBODY IDENTIFICATION AND CROSS-MATCHING AT THE REQUEST OF HOSPITAL CUSTOMERS. THE COMPONENT MANUFACTURING DEPARTMENT IS RESPONSIBLE FOR MANUFACTURING BLOOD PRODUCTS FROM DONATED BLOOD THAT IS USED FOR PATIENT TRANSFUSION PURPOSES. COMPONENTS ARE MANUFACTURED BY SEPARATING THE DONATED BLOOD INTO SPECIFIC PRODUCTS. THESE PRODUCTS MAINLY INCLUDE RED BLOOD CELLS, PLATELETS AND PLASMA. SINCE ONE BLOOD DONATION CAN HELP UP TO THREE DIFFERENT PATIENTS IN NEED, THIS DEPARTMENT'S ROLE IS ENSURING THESE COMPONENT PRODUCTS ARE AVAILABLE TO CUSTOMERS AFTER THEY HAVE BEEN SUCCESSFULLY TESTED. THE PRODUCT MANAGEMENT DEPARTMENT IS RESPONSIBLE FOR THE STORAGE, DELIVERY AND TRANSPORTATION OF BLOOD AND BLOOD COMPONENTS TO CUSTOMERS. THIS AREA OF THE ORGANIZATION ALSO SERVES AS THE POINT OF CONTACT FOR LIFESERVE BLOOD CENTER'S HOSPITAL CUSTOMERS.