GOODWILL OF THE FINGER LAKES INC

EIN: 274212702 501(c)(3) Human Services

ROCHESTER, NY

Total Revenue
$56,612,578
Total Expenses
$58,999,088
Total Assets
$49,888,146
Net Assets
$24,856,890
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Organization Details

Formation Year
2010
Legal Domicile
NY
Principal Officer
JENNIFER LAKE
Phone
5852321111
Tax Period
2024-04-01 to 2025-03-31

GOODWILL OF THE FINGER LAKES INC, founded in 2010, is a mid-sized nonprofit in the Human Services sector that reported $56.6M in total revenue in fiscal year 2024.

Mission

GOODWILL OF THE FINGER LAKES (GOODWILL) ALONG WITH GOODWILL VISION ENTERPRISES, INC. HAVE A VERY LONG AND SUCCESSFUL HISTORY. GFL'S MISSION IS TO PREPARE AND EMPOWER PEOPLE WITH BARRIERS TO INDEPENDENCE TO BE SELF-SUFFICIENT AND CONTRIBUTE TO THEIR FAMILILES AND COMMUNITIES; FUELED BY OUR VISION TO BE VIEWED AND RESPECTED AS A SOCIALLY ENTREPRENEURIAL ORGANIZATION THAT CHANGES LIVES BY EMPOWERING PEOPLE WHO HAVE BARRIERS TO EMPLOYMENT TO ACHIEVE SELF-SUFFICIENCY AND PURSUE THEIR DREAMS. WE FULFILL OUR MISSION BY PROVIDING SPECIALIZED VISION REHABILITATION, WORKFORCE DEVELOPMENT SERVICES, INFORMATION & REFERRAL AND EMPLOYMENT OPPORTUNITIES IN OUR MANUFACTURING, DONATED GOODS RETAIL, CATERING SERVICE AND CONTACT CENTER. OUR SOCIAL ENTERPRISE MODEL TAKES AN INNOVATIVE APPROACH TO CREATE JOB OPPORTUNITIES FOR PEOPLE WITH BARRIERS TO EMPLOYMENT, WHILE GENERATING REVENUE TO SUPPORT OUR MISSION PROGRAMS AND SERVICES. THROUGH LEVERAGING OUR GOODWILL BRAND, OUR GOAL IS TO SERVE AS A CATALYST WITHIN OUR REGION TO FOSTER COLLABORATIONS THAT STRENGTHEN FAMILIES AND HELP BUILD COMMUNITIES THAT WORK AND MAKE AND ENVIRONMENTAL IMPACT ON OUR PLANET BY DILIGENTLY APPLYING APPROACHES TO SUSTAINABILITY. OUR ORGANIZATION'S BUSINESSES WITH THE SUPPORT OF OUR WORKFORCE DEVELOPMENT TEAM PROVIDES VALUABLE CAREER GUIDANCE, JOB PREPARATION, JOB TRAINING & EMPLOYMENT OPPORTUNITIES IN OUR VARIOUS BUSINESS DIVISIONS INCLUDING OUR DONATED GOODS/ RETAIL OPERATION THAT IS COMPRISED OF THIRTEEN RETAIL STORES, AN E-COMMERCE ENTERPRISE AND A WELL-ESTABLISHED COMMUNITY-WIDE DONATED GOODS PROGRAM WITH ATTENDED DONATION CENTERS AND DONATON BINS; GOODWILL STORES ALSO ALLOCATE SPACE FOR COMMUNITY ROOMS THAT ARE MADE AVAILABLE TO PROVIDE SERVICES TO LOCAL COMMUNITIES OR FOR LOCAL NOT FOR PROFIT ORGANIZATIONS TO PROVIDE THEIR SERVICES. 2-1-1/LIFELINE MISSION: THE 2-1-1/LIFE LINE PROGRAM PROVIDES 24/7 CONFIDENTIAL ACCESS TO TRAINED COUNSELORS WHO PROVIDE INFORMATION AND REFERRAL TO HEALTH AND HUMAN SERVICE AGENCIES AND PROGRAMS THROUGHOUT A 43-COUNTY REGION. COUNSELORS RESPOND TO CALLS TEXTS AND EMAILS AND CONDUCT WEB CHATS THROUGH ITS 24/7 CRISIS, SUICIDE AND INFORMATION HOTLINE. AS A BLENDED INFORMATION AND REFERRAL AND CRISIS HOTLINE, WE ARE ON THE FRONT LINES IN MAKING EFFORTS TO CONNECT CONTACTS NOT ONLY TO THE SERVICE THAT THEY ARE SEEKING, BUT ALSO THOSE THAT MAY BE LINKED TO THEIR PRESENTING CHALLENGE. 211/LIFE LINE STAFF ARE HIGHLY SKILLED AT COMPLETING NEEDS ASSESSMENTS THAT SPAN BASIC NEEDS ISSUES SUCH AS FOOD, HOUSING, AND TRANSPORTATION AND ASSESS FOR THE PRESENCE OF MORE COMPLEX NEEDS RELATED TO UNEMPLOYMENT, MENTAL HEALTH/PHYSICAL HEALTH NEEDS, AND EDUCATION, AMONG OTHERS. WORKFORCE DEVELOPMENT: WORK FORCE DEVELOPMENT (WFD) IS THE PROGRAM CHARGED WITH DESIGNING TRAINING AND IDENTIFYING EMPLOYMENT OPPORTUNITIES FOR PERSONS SERVED THROUGHOUT THE GOODWILL ENTERPRISES. THROUGH PARTNERSHIPS WITH MONROE, LIVINGSTON, ONTARIO, ONONDAGA AND WAYNE COUNTIES AS WELL AS SEVERAL AGENCIES WITHIN OUR TERRITORY, REFERRALS ARE ACCEPTED FOR PARTICIPANTS SEEKING WORK EXPERIENCE OPPORTUNITIES. IN ADDITION TO WORK EXPERIENCE, WORKFORCE DEVELOPMENT ASSISTED INDIVIDUALS REQUIRED TO PERFORM COMMUNITY SERVICE. ON A NATIONWIDE LEVEL, GOODWILL SERVES AS THE DISABILITY PARTNER TO THE NATIONAL AGRABILITY PROJECT, CONNECTING FARMERS, RANCHERS AND AGRICULTURAL WORKERS WITH A DISABILITY OR CHRONIC CONDITION TO RESOURCES AND TOOLS THAT ALLOW THEM TO CONTINUE WORKING IN THE AGRICULTURAL ENVIRONMENT. GOODWILL'S FOOD SERVICES/HOSPITIALITY DIVISION COOKS AND DELIVERS MEALS TO SENIORS SITES THROUGH THE COUNTY SENIOR NUTRITION PROGRAM, PROVIDING MEALS FOR QUALIFIED INDIVIDUALS THAT MEET THE FEDERAL NUTRITION GUIDELINES. THE DIVISION ALSO COOKS AND DELIVERS MEALS TO CHILD DAY CARE PROGRAMS. THEY ALSO OPERATE AN IN-HOUSE CAFETERIA THAT OFFERS HOT AND COLD MEALS TO AGENCY EMPLOYEES, MANY OF WHOM ARE BLIND AND UNABLE TO GET OUT TO LOCAL RESTAURANTS FOR BREAKFAST OR LUNCH. AS WELL AS HOSTING INDIVIDUALS THROUGHOUT OUR DONATED GOODS AND FOOD SERVICES PROGRAMS IN SERVICE TO OUR MISSION, GOODWILL DOES SO MUCH TO HELP CHANGE LIVES OF PEOPLE IN OUR COMMUNITY THROUGH OUR GOOD NEIGHBOR PROGRAM. WE PARTNER WITH AREA SCHOOLS AND LOCAL NOT-FOR-PROFIT ORGANIZATIONS TO ASSIST CHILDREN AND ADULTS WHO NEED CLOTHING, SHOES, BOOKS AND HOUSEWARES FROM OUR GOODWILL STORES. WE ALSO PROVIDE INTERVIEW AND JOB APPROPRIATE CLOTHES TO JOB SEEKERS.

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Trantor Score

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

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Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $19,010,871
Program Service Revenue $34,983,137
Investment Income $419,272
Other Revenue $2,199,298
TOTAL REVENUE $56,612,578

Expense Breakdown

Grants Paid $0
Salaries & Benefits $26,789,889
Fundraising Expenses $397,355
Program Expenses $53,550,302
Other Expenses $32,209,199
TOTAL EXPENSES $58,999,088

Year-over-Year Comparison

2024 2023 Change
Revenue $56,612,578 $56,983,253 0.0%
Expenses $58,999,088 $55,705,123 +0.1%
Net Income $-2,386,510 $1,278,130 -2.9%
Key Indicators
Grants to Organizations Grants to Individuals Lobbying Political Activity Foreign Activities Donor Advised Fund Schedule B Required
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Governance

Voting Members
17
Independent Members
16
Employees
980
Volunteers
155

Governance Policies

Conflict of Interest Policy
Whistleblower Policy
Document Retention Policy

Special Practices & Reported Activities

Operated a School
Operated a Hospital
Provided First Class Travel
Reported Conflict of Interest
Reported Asset Diversion
Excess Benefit Transaction
Made Political Expenditures
Engaged in Lobbying
Operated Donor Advised Fund
Maintained Art Collections
Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers
7
$664,758
Total Directors
18
$421,144
Key Employees
0
$0
Highest Compensated
5
reported
Name Title Hours/Week Role Reportable Comp Other Comp Total
THIAGARAJAN VIVEK BOARD MEMBER 1.00
Director
$0 $0 $0
ALAIMO DARRICK AUDIT CHAIR 1.00
Officer Director
$0 $0 $0
BALL RHONDA BOARD MEMBER 1.00
Director
$0 $0 $0
BURGESSEBONY BOARD MEMBER 1.00
Director
$0 $0 $0
DILLION JUNIOR BOARD MEMBER 1.00
Director
$0 $0 $0
DILORETODAVID BOARD MEMBER 1.00
Director
$0 $0 $0
GOULD AMY VICE CHAIR OF ASSESSMENT 1.00
Officer Director
$0 $0 $0
HARPER IAN CHAIR 1.00
Officer Director
$0 $0 $0
HARRINGTON BRIAN VICE CHAIR OF PLANNING & R 1.00
Officer Director
$0 $0 $0
HENDERSON JOHN TREASURER 1.00
Officer Director
$0 $0 $0
JACKMAN PATRICK SECRETARY 1.00
Director
$0 $0 $0
LAKE JENNIFER PRESIDENT & CEO 37.50
Officer Director
$398,060 $23,084 $421,144
NASSAR MCAVINNEY JUDIE LYNN BOARD MEMBER 1.00
Director
$0 $0 $0
NATOLI LINDA BOARD MEMBER 1.00
Director
$0 $0 $0
POLLACK RONNIE BOARD MEMBER 1.00
Director
$0 $0 $0
FRAME MICHAEL BOARD MEMBER 1.00
Director
$0 $0 $0
DELLA PORTA MICHAEL BOARD MEMBER 1.00
Director
$0 $0 $0
HARRIS MARK BOARD MEMBER 1.00
Director
$0 $0 $0
DYER CAROLINA CHIEF FINANCIAL OFFICER 37.50
Officer
$223,177 $20,437 $243,614
MURPHY MARTIN DIRECTOR OF FINANCE (THROUGH XX/XX/XXXX) 37.50
Highest
$130,843 $7,969 $138,812
WIESNER DAVE ASSOC DIR OF OP TRAINING & DGR EFFICIENCY 37.50
Highest
$154,368 $84 $154,452
HOLLAND JANICE CHIEF PEOPLE & CULTURE OFFICER 37.50
Highest
$176,363 $18,627 $194,990
JACKEL LISA DIRECTOR OF IT SERVICES 37.50
Highest
$113,727 $16,027 $129,754
MITCHELL ROBIN SCHOOL DIRECTOR OF THE EXCEL CENTER 37.50
Highest
$109,653 $15,960 $125,613
Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year Revenue Expenses Assets Net Income
2025 $56,612,578 $58,999,088 $49,888,146 $-2,386,510
2024 $56,983,253 $55,705,123 $46,859,126 $1,278,130
2023 $53,100,419 $51,274,985 $43,484,595 $1,825,434
2022 $49,070,844 $43,423,233 $32,628,122 $5,647,611
2021 $41,860,450 $34,212,839 $20,982,468 $7,647,611
2020 $33,786,880 $35,787,526 $13,161,976 $-2,000,646
2019 $35,737,811 $35,397,333 $10,908,294 $340,478
2018 $33,764,589 $34,436,771 $8,763,061 $-672,182
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