Joint Office of Citizen Complaints (EIN 310818787) - Form 990 Financial Analysis & Trantor Score

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1972

Legal Domicile

Principal Officer

Diane D Welborn

Phone

9372234613

Tax Period

2023-01-01 to 2023-12-31

Joint Office of Citizen Complaints, founded in 1972, is a small nonprofit in the Crime & Legal sector that reported $781K in total revenue in fiscal year 2023. Revenue decreased 8% compared to the prior year.

Mission

Resolution of disputes, information, and referral services.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $776,492

Program Service Revenue $0

Investment Income $4,390

Other Revenue $0

TOTAL REVENUE $780,882

Expense Breakdown

Grants Paid $0

Salaries & Benefits $666,272

Fundraising Expenses $1,740

Program Expenses $783,423

Other Expenses $181,369

TOTAL EXPENSES $847,641

Year-over-Year Comparison

	2023	2022	Change
Revenue	$780,882	$852,449	-0.1%
Expenses	$847,641	$804,937	+0.1%
Net Income	$-66,759	$47,512	-2.4%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

Governance Policies

✗ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

Total Directors

$66,421

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
Diane D Welborn	Executive Director	40.00	Director	$66,421	$0	$66,421
Commissioner Carolyn Rice	Board Member	0.00		$0	$0	$0
Commissioner Deborah Lieberman	President	0.00		$0	$0	$0
Commissioner Judy Dodge	Board Member	0.00		$0	$0	$0
Commissioner Christopher Shaw	Board Member	0.00		$0	$0	$0
Mabel Vaughn	Board Member	0.00		$0	$0	$0
Commissioner Jeffrey J Mims	Board Member	0.00		$0	$0	$0
Jocelyn Rhynard	Board Member	0.00		$0	$0	$0
Gabriela Pickett	Board Member	0.00		$0	$0	$0
Joseph Lacey	Board Member	0.00		$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	No data	No data	No data	No data
2023	$780,882	$847,641	$264,712	$-66,759
2022	$852,449	$804,937	$368,523	$47,512
2021	$1,031,857	$869,844	$318,395	$162,013
2020	$611,503	$731,198	$276,061	$-119,695
2019	$633,586	$674,439	$278,746	$-40,853
2018	$651,627	$651,911	$312,519	$-284

Joint Office of Citizen Complaints