HELPLINE OF DELAWARE AND MORROW CO… - Form 990 Financial Data

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1974

Legal Domicile

Principal Officer

TONIA PACE

Phone

7403631835

Tax Period

2024-07-01 to 2025-06-30

HELPLINE OF DELAWARE AND MORROW COUNTIES, founded in 1974, is a community nonprofit in the Mental Health sector that reported $4.6M in total revenue in fiscal year 2024. Revenue grew 18% year-over-year, indicating healthy expansion. Expenses of $4.1M left a modest 10% surplus.

Mission

TO PROVIDE INFORMATION, REFERRAL, CRISIS INTERVENTION, SUICIDE PREVENTION AND COMMUNITY EDUCATION SERVICES.

Program Service Accomplishments

Program 1

Expenses: $1,671,439

CRISIS HOTLINE AND INFORMATION/REFERRAL- HOTLINE IS AVAILABLE TO ANYONE EXPERIENCING A LIFE CRISIS SUCH AS LOSS, ABUSE, RELATIONSHIP ISSUES, MENTAL HEALTH OR SUBSTANCE HEALTH ISSUES, SEXUAL ASSAULT, OR ANY OTHER LIFE DIFFICULTIES THAT ARE MAKING IT DIFFICULT TO COPE. THE LINE ALSO ASSISTS THOSE IN CRISES RELATED TO NEED FOR HOUSING, SHELTER, FOOD, CLOTHING, AND OTHER COMMUNITY SERVICES. STAFF ARE PROFESSIONALLY TRAINED AND CERTIFIED IN LISTENING AND ASSESSMENT.

Program 2

Expenses: $899,067

PREVENTION SERVICES- EDUCATORS PROVIDE IN-SCHOOL OR ON-SITE TRAININGS AND WORKSHOPS ON TOPICS INCLUDING CHILD SEXUAL ABUSE, BULLYING, RELATIONSHIP AND DATING VIOLENCE, SUICIDE, DEPRESSION, FAMILY...

PREVENTION SERVICES- EDUCATORS PROVIDE IN-SCHOOL OR ON-SITE TRAININGS AND WORKSHOPS ON TOPICS INCLUDING CHILD SEXUAL ABUSE, BULLYING, RELATIONSHIP AND DATING VIOLENCE, SUICIDE, DEPRESSION, FAMILY VIOLENCE, AND VIRTUAL TRAININGS/WORKSHOPS.

Program 3

Expenses: $527,701

OTHER SERVICES- SEXUAL ASSAULT RESPONSE NETWORK PROVIDES ADVOCACY AND SUPPORT TO SURVIVORS THROUGH HOSPITAL ACCOMPANIMENT, WORKSHOPS, AND LONG TERM ADVOCACY. CONNECTIONS VOLUNTEER CENTER MATCHES...

OTHER SERVICES- SEXUAL ASSAULT RESPONSE NETWORK PROVIDES ADVOCACY AND SUPPORT TO SURVIVORS THROUGH HOSPITAL ACCOMPANIMENT, WORKSHOPS, AND LONG TERM ADVOCACY. CONNECTIONS VOLUNTEER CENTER MATCHES VOLUNTEERS WITH VOLUNTEER OPPORTUNITIES IN THE COMMUNITY.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $4,445,765

Program Service Revenue $0

Investment Income $119,665

Other Revenue $0

TOTAL REVENUE $4,565,430

Expense Breakdown

Grants Paid $0

Salaries & Benefits $3,221,272

Fundraising Expenses $14,914

Program Expenses $3,098,207

Other Expenses $903,009

TOTAL EXPENSES $4,124,281

Year-over-Year Comparison

	2024	2023	Change
Revenue	$4,565,430	$3,876,950	+0.2%
Expenses	$4,124,281	$3,532,577	+0.2%
Net Income	$441,149	$344,373	+0.3%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$303,266

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
ADAM MOORE	BOARD MEMBER	1.00	Director	$0	$0	$0
JANE MARTIN	CHAIR	4.00	Officer Director	$0	$0	$0
TIM STEITZ	TREASURER	4.00	Officer Director	$0	$0	$0
JENNIFER FUREY	BOARD MEMBER	1.00	Director	$0	$0	$0
LEANA FROELICH-TERRY	BOARD MEMBER	1.00	Director	$0	$0	$0
BARB LYON	BOARD MEMBER	1.00	Director	$0	$0	$0
TERI MEIDER	VICE CHAIR/ PERSONNEL OFFICER	4.00	Officer Director	$0	$0	$0
CHRISTINA THAYER	BOARD MEMBER	1.00	Director	$0	$0	$0
ALLISON FISH	SECRETARY	4.00	Officer Director	$0	$0	$0
GORDON GATIEN	BOARD MEMBER	1.00	Director	$0	$0	$0
MITCHELL BRIANT	BOARD MEMBER	1.00	Director	$0	$0	$0
KELLY STEVENS	BOARD MEMBER	1.00	Director	$0	$0	$0
SUSAN HANSON	RETIRED EXECUTIVE DIRECTOR	40.00	Officer	$131,943	$11,641	$143,584
LAUREN MACDADE	ASSOCIATE DIRECTOR	40.00	Officer	$124,498	$18,169	$142,667
TONIA PACE	EXECUTIVE DIRECTOR	40.00	Officer	$4,904	$12,111	$17,015

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	$4,565,430	$4,124,281	$4,442,789	$441,149
2024	$3,876,950	$3,532,577	$3,507,077	$344,373
2023	$3,145,608	$3,036,319	$3,018,371	$109,289
2022	$3,076,832	$2,533,192	$2,991,480	$543,640
2021	$3,480,706	$2,959,007	$2,441,505	$521,699
2021	$3,480,706	$2,959,007	$2,441,505	$521,699
2020	$2,855,258	$2,477,787	$2,184,576	$377,471
2019	$2,443,678	$2,260,371	$1,366,764	$183,307
2018	$2,127,494	$2,243,390	$1,189,286	$-115,896

HELPLINE OF DELAWARE AND MORROW COUNTIES