INFORMATION AND REFERRAL NETWORK I… - Form 990 Financial Data

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1987

Legal Domicile

Principal Officer

Ann Hartman

Phone

3177357583

Tax Period

2018-07-01 to 2019-06-30

INFORMATION AND REFERRAL NETWORK INC, founded in 1987, is a community nonprofit that reported $1.8M in total revenue in fiscal year 2018. Revenue decreased 8% compared to the prior year.

Mission

Connect2Help facilitates connections between people who need human services and those who provide them. Individuals and families need to know where to call for assistance in times of difficulty. However, they are often unable to obtain available services quickly and easily due to a lack of knowledge and/or fragmentation of the service delivery system. The purpose of Connect2Help is to help people find their way to available services ranging from food banks to crisis assistance and everything in between.

Program Service Accomplishments

Program 1

Expenses: $1,226,232 Revenue: $1,508,575

Connect2Help personnel, staffing their 24 hour/days, 7 days/week, 365 days/year 2-1-1 Call Center, answer rate this year was 81%. for all incoming calls. This fiscal year Connect2Help answered over...

Program 2

Expenses: $140,000 Revenue: $140,000

Connect2Help has been a Federal Suicide Prevention Lifeline call center since 2005. Beginning February 2019 with funding made available from FSPL/Vibrant we started to increase our geographical area of coverage, from 8 Indiana counties to 20 Indiana counties. We were able to go from a 54% answer rate to an 80% answer rate for a larger area of crisis calls.

Program 3

Expenses: $110,645 Revenue: $110,645

Many Connect2Help callers are eligible for SNAP (formerly food stamps) benefits, and in Indiana many people who are eligible for SNAP were not participating; Connect2Help and other Indiana 2-1-1...

Many Connect2Help callers are eligible for SNAP (formerly food stamps) benefits, and in Indiana many people who are eligible for SNAP were not participating; Connect2Help and other Indiana 2-1-1 agencies provided a SNAP "in-reach" program. Because of the SNAP Program Connect2Help Information and Referral Specialists asked 135,443 incoming callers (out of 205,811 total callers Statewide, or 66% of all asked) if they were currently participating in the SNAP Program. Based on a pre-screening of 3,670 callers (out of 6,110 total callers pre-screened Statewide, or 60% of all pre-screened) were referred to the SNAP Program.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2018)

Revenue Breakdown

Contributions & Grants $812,759

Program Service Revenue $986,864

Investment Income $7,083

Other Revenue $266

TOTAL REVENUE $1,806,972

Expense Breakdown

Grants Paid $0

Salaries & Benefits $1,396,503

Fundraising Expenses $40,812

Program Expenses $1,524,629

Other Expenses $344,694

TOTAL EXPENSES $1,779,424

Year-over-Year Comparison

	2018	2017	Change
Revenue	$1,806,972	$1,960,739	-0.1%
Expenses	$1,779,424	$1,991,081	-0.1%
Net Income	$27,548	$-30,342	-1.9%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

N/A

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
Joanna Batchelor	Chair	1	Director	$0	$0	$0
Chad Greiwe	Immediate Past Chair	1	Director	$0	$0	$0
Tuong-Vi Donoho	Vice Chair	1	Director	$0	$0	$0
Angela Mendoza	Secretary	1	Director	$0	$0	$0
Sarah Reisman	Treasurer	1	Director	$0	$0	$0
Kelli Johnson	Social Strategies Chair	1	Director	$0	$0	$0
Scott Lavengood	Technology Committee Chair	0	Director	$0	$0	$0
Andrew Berger	Director	1	Director	$0	$0	$0
Brian Coles	Director	1	Director	$0	$0	$0
Becky Doemland	Director	1	Director	$0	$0	$0
Rhonda Harper	Director	1	Director	$0	$0	$0
Nancy Holland	Director	0	Director	$0	$0	$0
Steve Krohne	Director	1	Director	$0	$0	$0
Alisha Plummer	Director	1	Director	$0	$0	$0
Jennifer Smith	Director	1	Director	$0	$0	$0
Shelly Smith	Director	1	Director	$0	$0	$0
Scott Weber	Director	1	Director	$0	$0	$0
Ann Hartman	CEO	40	Highest	$100,212	$0	$100,212

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2019	$1,806,972	$1,779,424	$1,190,211	$27,548

INFORMATION AND REFERRAL NETWORK INC