PROVIDENCE TRINITYCARE HOSPICE FOUNDATION

AT PROVIDENCE, WE USE OUR VOICE TO ADVOCATE FOR VULNERABLE POPULATIONS AND NEEDED REFORMS IN HEALTH CARE. WE ARE ALSO PURSUING INNOVATIVE WAYS TO TRANSFORM HEALTH CARE BY KEEPING PEOPLE HEALTHY, AND MAKING OUR SERVICES MORE CONVENIENT, ACCESSIBLE AND AFFORDABLE FOR ALL. IN AN INCREASINGLY UNCERTAIN WORLD, WE ARE COMMITTED TO HIGH-QUALITY, COMPASSIONATE CARE FOR EVERYONE - REGARDLESS OF COVERAGE OR ABILITY TO PAY. WE HELP PEOPLE AND COMMUNITIES BENEFIT FROM THE BEST HEALTH CARE MODEL FOR THE FUTURE - TODAY.TOGETHER, OUR 117,000 CAREGIVERS (ALL EMPLOYEES) SERVE IN 51 HOSPITALS, 1,000 CLINICS AND A COMPREHENSIVE RANGE OF HEALTH AND SOCIAL SERVICES ACROSS ALASKA, CALIFORNIA, MONTANA, NEW MEXICO, OREGON, TEXAS AND WASHINGTON. THE PROVIDENCE FAMILY INCLUDES:-PROVIDENCE ACROSS SEVEN WESTERN STATES-COVENANT HEALTH IN WEST TEXAS-PROVIDENCE FACEY MEDICAL FOUNDATION IN LOS ANGELES, CA-KADLEC IN SOUTHEAST WASHINGTON-PACIFIC MEDICAL CENTERS IN SEATTLE, WA-SWEDISH HEALTH SERVICES IN SEATTLE, WAAS A COMPREHENSIVE HEALTH CARE ORGANIZATION, WE ARE SERVING MORE PEOPLE, ADVANCING BEST PRACTICES AND CONTINUING OUR MORE THAN 100-YEAR TRADITION OF SERVING THE POOR AND VULNERABLE. DELIVERING SERVICES ACROSS SEVEN STATES, PROVIDENCE IS COMMITTED TO TOUCHING MILLIONS OF MORE LIVES AND ENHANCING THE HEALTH OF THE AMERICAN WEST TO TRANSFORM CARE FOR THE NEXT GENERATION AND BEYOND. THROUGH COMMUNITY BENEFIT PROGRAMS AND OTHER HIGH-IMPACT INVESTMENTS, WE WORK TO ENSURE BASIC HEALTH NEEDS ARE MET AND SERVE TO REMOVE BARRIERS TO CARE, BUILD COMMUNITY RESILIENCE AND INNOVATE FOR THE FUTURE. MINISTRIES AND AFFILIATES SUPPORT ORGANIZATIONS, PROGRAMS AND INITIATIVES THAT IMPROVE HEALTH AND WELL-BEING AND INCREASE EQUITABLE ACCESS TO QUALITY CARE AT THE COMMUNITY LEVEL AND AT SCALE ACROSS SEVEN STATES. WE ARE PROUD OF OUR HISTORY AND CONTINUED COMMITMENT TO HELPING BUILD A MORE EQUITABLE, SUSTAINABLE FUTURE. OUR STEADFAST COMMITMENT TO RESPONDING TO COMMUNITY NEED IS ONE OF THE MANY WAYS MINISTRIES, AFFILIATES AND CAREGIVERS LIVE OUT OUR SHARED MISSION AND CONTINUE TO SERVE AS A VITAL SAFETY NET FOR THOSE WHO ARE VULNERABLE. FOR MORE INFORMATION GO TO: HTTPS://WWW.PROVIDENCE.ORG/ABOUT/ANNUAL-REPORT ENVIRONMENTAL , SOCIAL, AND GOVERNANCE STANDARDSPROVIDENCE CONTINUES TO EXECUTE ON OUR INTEGRATED STRATEGIC AND FINANCIAL PLAN, WHICH CLEARLY EXPRESSES OUR COMMITMENT AND ACCELERATION OF THE IMPORTANT WORK TO ADDRESS SOCIAL, RACIAL, AND ECONOMIC DISPARITIES AND REDUCE OUR CARBON FOOTPRINT IN THE COMMUNITIES WE SERVE. PROVIDENCE ADVANCES PROGRESS ON OUR CARBON NEGATIVE GOAL AND IN 2023 WE ESTIMATED THAT WE DECREASED EMISSIONS BY OVER 12 PERCENT COMPARED TO OUR 2019 BASELINE. IN ADDITION, OUR EFFORTS LED TO THE INTRODUCTION OF THE GREEN HOSPITALS ACT, LEGISLATION MODELED AFTER PROVIDENCE THAT WOULD PROVIDE CRITICAL FEDERAL FUNDING TO WEATHERIZE AND MODERNIZE HEALTH CARE FACILITIES. PROVIDENCE COMPLETED A COMPREHENSIVE CLIMATE RESILIENCE PLAN IN ALIGNMENT WITH OUR COMMITMENT TO THE US DEPARTMENT OF HEALTH AND HUMAN SERVICES CLIMATE PLEDGE. WE CONTINUE TO REDUCE GREENHOUSE GAS EMISSIONS WITH A FOCUS ON LED LIGHTING UPGRADES, WATER CONSERVATION, MORE EFFICIENT DELIVERY OF NITROUS OXIDE GAS DURING ANESTHESIA, AND ADVANCING OUR WASTE OPTIMIZATION WORK ACROSS ALL HOSPITALS AND CLINICS.REALIZING OUR MISSION - PROVIDENCE HOSPICE, PALLIATIVE CARE, AND KIDS CARE WAS ESTABLISHED IN 1977 AS ONE OF THE FIRST HOSPICE PROGRAMS IN THE NATION. SINCE THAT TIME, WE HAVE PROVIDED THE FULL RANGE OF PALLIATIVE CARE, HOSPICE CARE, AND COMPASSIONATE SUPPORT TO MORE THAN 53,000 PATIENTS AND FAMILIES. IN 2001, WE CREATED KIDS CARE TO HELP CHILDREN WITH LIFE-LIMITING ILLNESSES LIVE AS NORMAL LIVES AS POSSIBLE, FOR AS LONG AS POSSIBLE, IN THEIR OWN HOMES. TRINITYKIDS CARE IS THE ONLY DEDICATED PEDIATRIC HOSPICE AND PALLIATIVE CARE PROVIDER SERVING ALL OF LOS ANGELES AND ORANGE COUNTIES.HOSPICE AND KIDS CARE OFFERS COMFORT AND CARE TO PATIENTS AND THE IMMEDIATE AND EXTENDED FAMILY. OUR TEAMS WORK CLOSELY WITH PATIENTS AND FAMILIES TO CARE FOR ALL PEDIATRIC AND ADULT PATIENTS IN THE FAMILIAR AND COMFORTING SURROUNDINGS OF HOME. AT PROVIDENCE HOSPICE, PALLIATIVE CARE AND KIDS CARE, WE UNDERSTAND THE IMPACT OF A SERIOUSLY ILL CHILD OR ADULT ON THE LIFE OF THE ENTIRE FAMILY.THE PALLIATIVE CARE PROGRAM AND THE OUTPATIENT COMMUNITY (IN-HOME) PALLIATIVE CARE PROGRAM BOTH OFFER CARE FROM AN INTERDISCIPLINARY PALLIATIVE CARE-TRAINED TEAM FROM THE TIME OF DIAGNOSIS TO CURE AND SURVIVORSHIP OR TO HOSPICE AND DEATH. THE TEAM INCLUDES A PHYSICIAN, NURSE PRACTITIONER, RN, SOCIAL WORKER AND CHAPLAIN WORKING IN CLOSE COLLABORATION WITH THE PATIENT'S CURATIVE MEDICAL TEAM (MEDICAL ONCOLOGIST, RADIATION ONCOLOGIST, SURGEON, PRIMARY CARE PHYSICIAN, ETC.). NOT ONLY DOES THE TEAM PROVIDE SERVICES AS DESCRIBED BY ESTABLISHED NATIONAL GUIDELINES AND STANDARDS, BUT THEIR PARADIGM OF CARE IS BROADENED BY EMBRACING A RICHER SCOPE OF CARE KNOWN AS "WHOLE PERSON CARE". THIS PRACTICE ESTABLISHES PATIENTS AND FAMILIES AS COLLABORATIVE PARTNERS IN THEIR CARE EXPERIENCE WITH ALIGNED GOALS, MORE SUPPORT, AND THE HEALTH CARE PROVIDERS EXPERIENCING GREATER JOB SATISFACTION WHILE PROVIDING A HIGHER QUALITY CARE. IN 2017, A NEW COMMUNITY PALLIATIVE CARE PROGRAM WAS STARTED IN PARTNERSHIP WITH THE KEIRO ORGANIZATION TO CREATE A REGIONALLY INTEGRATED, PATIENT-CENTERED, CULTURALLY SENSITIVE CARE SERVICE FOR THE JAPANESE AMERICAN AND JAPANESE-SPEAKING COMMUNITY IN LOS ANGELES. DURING 2022, THE IYASHI CARE PROGRAM PROVIDED CARE TO 530 PATIENTS.BEREAVEMENT SUPPORT, VOLUNTEER SERVICES, AND EDUCATION IS PROVIDED TO FAMILIES FOR 13 MONTHS FOLLOWING THE LOSS OF A LOVED ONE ON HOSPICE. ADDITIONALLY, GRIEF SUPPORT AND EDUCATION IS ALSO AVAILABLE TO ANYONE IN NEED IN THE COMMUNITY WHO HAS SUFFERED THE DEATH OF A LOVED ONE FROM ANY CAUSE. PROGRAMS ARE STAFFED BY LICENSED PROFESSIONALS, GRADUATE-LEVEL MENTAL HEALTH INTERNS AND TRAINED VOLUNTEERS. BEREAVEMENT SERVICES SERVE CHILDREN AGE 5 THROUGH ADULT WHETHER OR NOT THEIR LOVED ONE WAS ON HOSPICE SERVICES WITH TRINITYCARE. IN 2022, THE PROGRAM PROVIDED SERVICES TO MORE THAN 3,000 BEREAVED COMMUNITY MEMBERS, WHO RECEIVED SERVICES THAT INCLUDED ONE-ON-ONE SUPPORTIVE EDUCATION, AND PARTICIPATION IN 15 NINE-WEEK LONG SUPPORT GROUPS TO HELP THESE INDIVIDUALS THROUGH THE GRIEVING PROCESS. OUR VOLUNTEERS OFFER COMFORT AND COMPANIONSHIP TO PATIENTS AND FAMILIES ON OUR HOSPICE SERVICE AND IN BEREAVEMENT. PROGRAM VOLUNTEERS ALSO OFFER COMPANIONSHIP, ART PROGRAMS, PET THERAPY, VIRTUAL REALITY, VETERANS' DAY REMEMBRANCE, AND OTHER SERVICES.CONTINUING EDUCATION IS PROVIDED TO OUR CAREGIVERS THROUGH INCOME FROM THE THOUSAND CRANES ENDOWED CHAIR. THIS ENDOWMENT HAS ALSO BEEN USED FOR TRAININGS BY OUR CHIEF MEDICAL OFFICER FOR THE "SEARCH INSIDE YOURSELF" PROGRAM TO HELP FURTHER DEVELOP RESILIENCY AND PROVIDE TECHNIQUES FOR SELF-CARE FOR OUR CAREGIVERS.TO MEET THE FULL SCOPE AND COMPLEXITY OF THE NEEDS OF OUR PATIENTS AND FAMILIES, OUR INTERDISCIPLINARY TEAMS OF PHYSICIANS, REGISTERED NURSES, SOCIAL WORKERS, HOME HEALTH AIDES, NON-DENOMINATIONAL CHAPLAINS, AND VOLUNTEERS ARE UNIQUELY TRAINED TO CARE FOR CHILDREN AND ADULTS AT THE END OF LIFE AND PROVIDE SUPPORT TO THEIR FAMILIES LOVED ONES. OUR CLINICIANS ARE ON-CALL 24 HOURS-A-DAY, 7 DAYS-A-WEEK TO PROVIDE:- PAIN CONTROL, SYMPTOM MANAGEMENT AND END-OF-LIFE COMFORT CARE- AN ON-CALL NURSE, SOCIAL WORKER, AND CHAPLAIN- HOSPICE PHYSICIAN CONSULTATION- FAMILY COUNSELING- EMOTIONAL AND SPIRITUAL SUPPORT- HELP IN OBTAINING MEDICINE, SUPPLIES AND EQUIPMENT FOR PATIENTS- ASSISTANCE WITH THE PRACTICAL NEEDS SUCH AS FEEDING AND BATHING- SUPPORTIVE SERVICES FOR SIBLINGS OF PEDIATRIC PATIENTS- GRIEF AND LOSS SUPPORTNO ONE IS TURNED AWAY FROM TRINITYCARE OR PROVIDENCE KIDS CARE FOR A LACK OF INSURANCE OR INABILITY TO PAY.IN 2023, OVER 8,000 INDIVIDUALS AND THEIR FAMILIES WERE SERVED REGARDLESS OF ABILITY TO PAY, WITH APPROXIMATELY 67% OF PATIENT FAMILIES LIVING BELOW THE FEDERAL POVERTY LINE. TRINITYCARE BECAME JOINT COMMISSION CERTIFIED (JAHC0) IN 2020 AND RECEIVED THE HIGHEST CAREGIVER EXPERIENCE SCORES IN THE PROVIDENCE SYSTEM SINCE 2020. WE WERE ABLE TO REDUCE ACUTE CARE ADMISSIONS BY 63% AND DECREASE TOTAL BED DAYS. IN ADDITION, WE REDUCED TOTAL COST OF CARE, AVOIDABLE SPENDING, AND UTILIZATION IN ALL SETTINGS BY 38%.