SPRINGBOARD NONPROFIT CONSUMER CRE… - Form 990 Financial Data

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1974

Legal Domicile

Principal Officer

CYNTHIA WILLIAMS

Phone

8004318157

Tax Period

2024-01-01 to 2024-12-31

SPRINGBOARD NONPROFIT CONSUMER CREDIT MANAGEMENT INC, founded in 1974, is a community nonprofit in the Human Services sector that reported $4.5M in total revenue in fiscal year 2024. Revenue fell 55% from the prior year — a significant decline worth monitoring. Expenses of $7.3M exceeded revenue, resulting in a 65% operating deficit.

Mission

THE SPECIFIC PURPOSE OF THE CORPORATION SHALL BE TO EDUCATE CONSUMERS ON VARIOUS OPTIONS AVAILABLE TO ADDRESS THEIR CREDIT AND DEBT ISSUES, EMPOWER CONSUMERS TO ACHIEVE LONG-TERM FINANCIAL SELF-SUFFICIENCY, PROMOTE FINANCIAL LITERACY, COMMUNICATE TO THE GENERAL PUBLIC BEST MONEY MANAGEMENT PRACTICES, OFFER OTHER FINANCIAL COACHING SERVICES, DEVELOP NEW FINANCIAL TOOLS IN SUPPORT OF FINANCIAL EDUCATION AND RELIEVE THE BURDENS OF GOVERNMENT THROUGH VARIOUS FEDERAL, STATE AND LOCAL INITIATIVES.

Program Service Accomplishments

Program 1

Expenses: $986,575 Revenue: $998,324

DEBT MANAGEMENT PLANSCREDIT.ORG OFFERS DEBT REPAYMENT PLANS (I.E., DEBT MANAGEMENT PLANS ["DMP"]) IN SITUATIONS WHERE SUCH A PLAN IS THE MOST BENEFICIAL COURSE OF ACTION FOR A PARTICULAR COUNSELEE AS AN INCIDENTAL FEATURE OF BUDGET AND DEBT COUNSELING. CREDIT.ORG USES ITS DMP PROGRAM AS AN EDUCATIONAL TOOL THAT PROVIDES INDIVIDUALS WITH AN OPPORTUNITY TO DEVELOP THE DISCIPLINE AND FINANCIAL MANAGEMENT SKILLS NECESSARY TO OVERCOME THEIR FINANCIAL PROBLEMS AND LEARN NEW SPENDING AND FAVORABLE CREDIT MANAGEMENT HABITS.

Program 2

Expenses: $2,364,821 Revenue: $2,984,526

HOUSING COUNSELINGCREDIT.ORG IS APPROVED BY THE U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT AS A COMPREHENSIVE HOUSING COUNSELING AGENCY AND OFFERS FIRST-TIME HOMEBUYER WORKSHOPS AND...

HOUSING COUNSELINGCREDIT.ORG IS APPROVED BY THE U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT AS A COMPREHENSIVE HOUSING COUNSELING AGENCY AND OFFERS FIRST-TIME HOMEBUYER WORKSHOPS AND INDIVIDUALIZED EDUCATION AND COUNSELING FOR PRE-PURCHASING HOMEBUYERS, FORECLOSURE PREVENTION, LANDLORD/TENANT ISSUES AND POST-PURCHASING HOMEBUYERS.

Program 3

Expenses: $129,616 Revenue: $136,176

REVERSE MORTGAGE COUNSELING: CREDIT.ORG OFFERS REVERSE MORTGAGE COUNSELING TO ELIGIBLE CONSUMERS TO EXPLAIN THE ADVANTAGES AND DISADVANTAGES OF A REVERSE MORTGAGE INCLUDING PAYMENT OPTIONS, BENEFITS...

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $1,833,497

Program Service Revenue $2,385,019

Investment Income $-135,198

Other Revenue $377,529

TOTAL REVENUE $4,460,847

Expense Breakdown

Grants Paid $0

Salaries & Benefits $2,898,872

Fundraising Expenses $0

Program Expenses $4,879,606

Other Expenses $4,444,172

TOTAL EXPENSES $7,343,044

Year-over-Year Comparison

	2024	2023	Change
Revenue	$4,460,847	$9,859,029	-0.5%
Expenses	$7,343,044	$7,756,704	-0.1%
Net Income	$-2,882,197	$2,102,325	-2.4%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

N/A

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$200,700

Total Directors

$200,700

Key Employees

$356,756

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
STACIE ANCTIL	DIRECTOR	1.00	Director	$0	$0	$0
MIKE FRASCHILLA	DIRECTOR	1.00	Director	$0	$0	$0
ETHAN HORN	TREASURER	1.00	Director	$0	$0	$0
CYNTHIA WILLIAMS	PRESIDENT - CEO	50.00	Officer Director	$184,708	$15,992	$200,700
JOHN PERLSTEIN	SECRETARY	1.00	Director	$0	$0	$0
ROBIN HILLARY	CHIEF INNOVATION OFFICER	40.00	Key Emp	$150,462	$9,695	$160,157
MELINDA OPPERMAN	CHIEF EXTERNAL AFFAIRS OFF	50.00	Key Emp	$180,800	$15,799	$196,599
MICHELLE TAYLOR	VP OPERATIONS	40.00	Highest	$170,400	$15,471	$185,871
ANTHONY TODD EMERSON	PRESIDENT-CEO	1.00		$42,519	$3,069	$45,588

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	No data	No data	No data	No data
2024	$4,460,847	$7,343,044	$5,270,422	$-2,882,197
2023	$9,859,029	$7,756,704	$9,852,454	$2,102,325
2022	$6,984,946	$9,290,861	$7,401,716	$-2,305,915
2021	$5,993,379	$8,844,135	$8,795,796	$-2,850,756
2020	$4,176,877	$6,935,838	$11,029,605	$-2,758,961
2019	$14,955,902	$7,336,318	$11,413,185	$7,619,584
2018	$17,395,786	$18,368,367	$17,056,952	$-972,581

SPRINGBOARD NONPROFIT CONSUMER CREDIT MANAGEMENT INC