DON SERVICES INC

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

2006

Legal Domicile

Principal Officer

STEPHEN CARDELLA

Phone

7246525144

Tax Period

2024-07-01 to 2025-06-30

DON SERVICES INC, founded in 2006, is a mid-sized nonprofit in the Human Services sector that reported $22.8M in total revenue in fiscal year 2024.

Mission

TO EMPOWER PEOPLE WITH DISABILITIES TO LIVE HOW AND WHERE THEY CHOOSE BY PROVIDING HOME AND COMMUNITY BASED SERVICES TO BEAVER, BUTLER, LAWRENCE, AND MERCER COUNTIES IN WESTERN PENNSYLVANIA.

Program Service Accomplishments

Program 1

Expenses: $22,841,073 Revenue: $22,775,410

DON SERVICES PROVIDES PERSONAL ASSISTANT SERVICES (PAS) UNDER BOTH OLTL AND ODP WAIVERS, COMMUNITY INTEGRATION, RESPITE, EMPLOYMENT SERVICES, NURSING HOME TRANSITION AND ASSISTANCE WITH ENROLLING IN THE MEDICAL WAIVER PROGRAM AND NAVIGATING THE COMPLEX AND CONFUSING SERVICE SYSTEM. DON SERVICES ALSO PROVIDES SERVICES UNDER VARIOUS OTHER PROGRAMS INCLUDING AREA AGENCY PROGRAMS, VETERAN ADMINISTRATION AND THROUGH PRIVATE PAY INSURANCE.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $4,213

Program Service Revenue $22,178,898

Investment Income $27,760

Other Revenue $568,752

TOTAL REVENUE $22,779,623

Expense Breakdown

Grants Paid $77,156

Salaries & Benefits $21,976,198

Fundraising Expenses $0

Program Expenses $22,841,073

Other Expenses $2,663,533

TOTAL EXPENSES $24,716,887

Year-over-Year Comparison

	2024	2023	Change
Revenue	$22,779,623	$21,588,539	+0.1%
Expenses	$24,716,887	$20,869,436	+0.2%
Net Income	$-1,937,264	$719,103	-3.7%

Key Indicators

✓ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

872

Volunteers

Governance Policies

✗ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$545,373

Total Directors

$63,283

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
STEVE CARDELLA	CEO	20.00	Officer	$316,951	$3,444	$320,395
ROBERT DIBUONO	COO	20.00	Officer	$158,852	$2,843	$161,695
VERNER SMITH	TREASURER	30.00	Officer Director	$60,830	$2,453	$63,283
JUDD MUSQUIRE	PRESIDENT	0.50	Officer Director	$0	$0	$0
SAMUEL HILL	SECRETARY	0.50	Officer Director	$0	$0	$0
THOMAS FISHER	BOARD MEMBER	0.50	Director	$0	$0	$0
BETTY MAIN	BOARD MEMBER	0.50	Director	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	$22,779,623	$24,716,887	$3,678,502	$-1,937,264
2024	No data	No data	No data	No data
2023	$22,504,229	$21,928,300	$6,183,750	$575,929
2022	$22,856,686	$22,414,910	$6,388,613	$441,776
2021	$22,542,773	$23,407,823	$5,577,472	$-865,050
2020	$23,500,525	$23,453,929	$6,617,624	$46,596
2019	$21,427,351	$20,959,978	$5,916,670	$467,373
2019	$21,427,351	$20,959,978	$5,916,670	$467,373
2018	$19,982,950	$19,921,832	$5,382,252	$61,118