BETTER BUSINESS BUREAU OF AKRON INC

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1920

Legal Domicile

Principal Officer

SHANNON SIEGFERTH

Phone

3302534565

Tax Period

2023-01-01 to 2023-12-31

BETTER BUSINESS BUREAU OF AKRON INC, founded in 1920, is a community nonprofit that reported $1.6M in total revenue in fiscal year 2023. Expenses of $1.5M left a modest 6% surplus.

Mission

TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST BY CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES, SETTING STANDARDS FOR MARKETPLACE TRUST, ENCOURAGING AND SUPPORTING BEST PRACTICES, CELEBRATING MARKETPLACE ROLE MODELS, AND DENOUNCING SUBSTANDARD MARKETPLACE BEHAVIOR.

Program Service Accomplishments

Program 1

Expenses: $1,195,824

ARBITRATING DISPUTES BETWEEN CUSTOMERS AND COMPANIES.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2023)

Revenue Breakdown

Contributions & Grants $1,227,315

Program Service Revenue $54,820

Investment Income $198,467

Other Revenue $90,412

TOTAL REVENUE $1,571,014

Expense Breakdown

Grants Paid $0

Salaries & Benefits $903,890

Fundraising Expenses $0

Program Expenses $1,195,824

Other Expenses $572,587

TOTAL EXPENSES $1,476,477

Year-over-Year Comparison

	2023	2022	Change
Revenue	$1,571,014	$1,467,368	+0.1%
Expenses	$1,476,477	$1,399,779	+0.1%
Net Income	$94,537	$67,589	+0.4%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✗ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

N/A

Governance Policies

✗ Conflict of Interest Policy

✗ Whistleblower Policy

✗ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$114,131

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
SHANNON SIEGFERTH	PRESIDENT	40.00	Officer	$114,131	$0	$114,131
STEVEN ASH	DIRECTOR	1.00	Director	$0	$0	$0
MATTHEW BAKER	DIRECTOR	1.00	Director	$0	$0	$0
CHIP BILLOW	DIRECTOR	1.00	Director	$0	$0	$0
NATHANAEL BILLOW	TREASURER	1.00	Officer Director	$0	$0	$0
BRYAN CLAPPER	DIRECTOR	1.00	Director	$0	$0	$0
RAY DUNKLE	CHAIR	1.00	Director	$0	$0	$0
DENISE DECLUETT	DIRECTOR	1.00	Director	$0	$0	$0
JAMES FEIN	DIRECTOR	1.00	Director	$0	$0	$0
DAN FLOWERS	DIRECTOR	1.00	Director	$0	$0	$0
MIKE FORAKER	DIRECTOR	1.00	Director	$0	$0	$0
BARBARA GRUSE	DIRECTOR	1.00	Director	$0	$0	$0
PAMELA HARRIS	DIRECTOR	1.00	Director	$0	$0	$0
SABRINA JOHNSON	DIRECTOR	1.00	Director	$0	$0	$0
JIM LEONE	DIRECTOR	1.00	Director	$0	$0	$0
JOE MCNEILL	DIRECTOR	1.00	Director	$0	$0	$0
JAY MELLON	SECRETARY	1.00	Officer Director	$0	$0	$0
SUE MYERS	DIRECTOR	1.00	Director	$0	$0	$0
BOB OBORN	DIRECTOR	1.00	Director	$0	$0	$0
PATRICK PRIMM	DIRECTOR	1.00	Director	$0	$0	$0
PATRICK PRIMM	DIRECTOR	1.00	Director	$0	$0	$0
SCOTT REISBERG	DIRECTOR	1.00	Director	$0	$0	$0
ROCHELLE SIBBIO	DIRECTOR	1.00	Director	$0	$0	$0

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2024	No data	No data	No data	No data
2023	$1,571,014	$1,476,477	$4,619,646	$94,537
2022	$1,467,368	$1,399,779	$4,178,835	$67,589
2021	$1,636,954	$1,311,922	$4,877,365	$325,032
2020	$1,403,869	$1,209,344	$4,101,556	$194,525
2019	$1,405,338	$1,291,588	$3,589,692	$113,750
2018	$1,402,484	$1,278,921	$3,089,074	$123,563