COMMQUEST SERVICES INC

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1937

Legal Domicile

Principal Officer

ELAINE RUSSELL REOLFI

Phone

3304550374

Tax Period

2024-07-01 to 2025-06-30

COMMQUEST SERVICES INC, founded in 1937, is a mid-sized nonprofit in the Human Services sector that reported $19.3M in total revenue in fiscal year 2024. Revenue decreased 17% compared to the prior year.

Mission

TO PROVIDE COLLABORATIVE CARE AND ADVOCACY FOR PEOPLE THROUGH THREE PILLARS OF SERVICE: MENTAL HEALTH, ADDICTION RECOVERY, AND SOCIAL SUPPORT.

Program Service Accomplishments

Program 1

Expenses: $6,436,592 Revenue: $5,216,476

ADDICTION AND RECOVERY SERVICES: SERVICES PROVIDED INCLUDE SUBSTANCE USE/ABUSE COUNSELING AND AMBULATORY OPIATE DETOX STABILIZATION PROVIDED IN OUR FACILITY PROVIDING MEDICATION ASSISTED RECOVERY...

ADDICTION AND RECOVERY SERVICES: SERVICES PROVIDED INCLUDE SUBSTANCE USE/ABUSE COUNSELING AND AMBULATORY OPIATE DETOX STABILIZATION PROVIDED IN OUR FACILITY PROVIDING MEDICATION ASSISTED RECOVERY. OUR SUBACUTE DETOX FACILITY PROVIDES TREATMENT FOR THOSE NEEDING DETOXED. DRIVER INTERVENTION PROGRAM IS RUN IN CONJUNCTION WITH COURTS AS JAIL ALTERNATIVE TO OVI OFFENDERS. WE ALSO OFFER DRUG FREE WORK PLACE TRAININGS; RESIDENTIAL TREATMENT FOR ADULT MALES & FEMALES. COMMQUEST SERVICES, INC. IS CERTIFIED BY THE OHIO DEPARTMENT OF MENTAL HEALTH AND THE OHIO DEPARTMENT OF ALCOHOL AND DRUG ADDICTION SERVICES. ADDITIONALLY, THE AGENCY IS ACCREDITED BY THE COUNCIL ON ACCREDITATION. THE OVERALL OBJECTIVE OF COMMQUEST SERVICE INC'S BEHAVIORAL HEALTH SERVICES IS TO PROVIDE TREATMENT TO INDIVIDUALS SUFFERING ALCOHOL, DRUG AND MENTAL/EMOTIONAL DISORDERS FOR THE PURPOSE OF ELIMINATING OR REDUCING SYMPTOMS ASSOCIATED WITH THEIR ILLNESS.

Program 2

Expenses: $7,586,691 Revenue: $3,286,075

CLINICAL AND COUNSELING SERVICES: MENTAL HEALTH COUNSELING PROVIDED TO ADULTS, ADOLESCENTS, CHILDREN, AND FAMILIES IN INDIVIDUAL, COUPLE, FAMILY, AND GROUP SETTINGS. PSYCHIATRIC SERVICES INCLUDING...

CLINICAL AND COUNSELING SERVICES: MENTAL HEALTH COUNSELING PROVIDED TO ADULTS, ADOLESCENTS, CHILDREN, AND FAMILIES IN INDIVIDUAL, COUPLE, FAMILY, AND GROUP SETTINGS. PSYCHIATRIC SERVICES INCLUDING DIAGNOSING AND TREATING MENTAL HEALTH DISORDERS THROUGH THE USE OF MEDICATION AND COUNSELING, COMMUNITY PSYCHIATRIC SUPPORTIVE TREATMENT SERVICES, SUPPORTIVE EMPLOYMENT SERVICES, AND CULTURALLY SENSITIVE EMOTIONAL HEALTH SERVICES TO MINORITIES.

Program 3

Expenses: $1,369,065 Revenue: $2,016,753

EDUCATION, PREVENTION, YOUTH AND YOUNG ADULT SERVICES: SCHOOL-BASED MENTAL HEALTH SERVICES, EARLY CHILDHOOD MENTAL HEALTH/CHILDHOOD RESILIENCY PROGRAM, PREVENTION SERVICES, YOUTH CASE MANAGEMENT, AND...

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $5,759,430

Program Service Revenue $12,672,488

Investment Income $634,448

Other Revenue $188,807

TOTAL REVENUE $19,255,173

Expense Breakdown

Grants Paid $24,998

Salaries & Benefits $14,472,855

Fundraising Expenses $401,962

Program Expenses $16,894,662

Other Expenses $4,934,383

TOTAL EXPENSES $19,432,236

Year-over-Year Comparison

	2024	2023	Change
Revenue	$19,255,173	$23,061,593	-0.2%
Expenses	$19,432,236	$20,031,306	0.0%
Net Income	$-177,063	$3,030,287	-1.1%

Key Indicators

✗ Grants to Organizations ✓ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

370

Volunteers

160

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$554,081

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
AIMEE BELDEN	CHAIR	2.00	Officer Director	$0	$0	$0
JEFFREY DAFLER	FIRST VICE CHAIR	2.00	Officer Director	$0	$0	$0
DR BROCK REIMAN	SECOND VICE CHAIR	2.00	Officer Director	$0	$0	$0
AMANDA STERLING	SECRETARY	2.00	Officer Director	$0	$0	$0
ERIC SCHREIBER	TREASURER	2.00	Officer Director	$0	$0	$0
GREG BOUDREAUX	DIRECTOR	2.00	Director	$0	$0	$0
MADISON CONNER	DIRECTOR	2.00	Director	$0	$0	$0
ROGER DUFFY	DIRECTOR	2.00	Director	$0	$0	$0
ANTONIO HALL	DIRECTOR	2.00	Director	$0	$0	$0
TODD HERBERGHS	DIRECTOR	2.00	Director	$0	$0	$0
BOB MCBRIDE	DIRECTOR	2.00	Director	$0	$0	$0
NICOLE MORRETT	DIRECTOR	2.00	Director	$0	$0	$0
HILLARY ROSSI	DIRECTOR	2.00	Director	$0	$0	$0
NICOLE RUSS	DIRECTOR	2.00	Director	$0	$0	$0
DONNA SHADLE	DIRECTOR	2.00	Director	$0	$0	$0
BRIAN SHAUGHNESSY	DIRECTOR	2.00	Director	$0	$0	$0
LARRY W VOGT JR	DIRECTOR	2.00	Director	$0	$0	$0
FONDA WILLIAMS	DIRECTOR	2.00	Director	$0	$0	$0
ELAINE RUSSELL REOLFI	CHIEF EXECUTIVE OFFICER	40.00	Officer	$237,172	$26,270	$263,442
MICHELE HEBERLING	CHIEF CLINICAL OFFICER	40.00	Officer	$115,796	$17,833	$133,629
MELISSA HOCH	CHIEF FINANCIAL OFFICER	40.00	Officer	$139,721	$17,289	$157,010
DR ASHLIE MARTIN	MEDICAL DIRECTOR, ADDICTION MEDICINE	40.00	Highest	$256,836	$28,275	$285,111
DENISE HECHT-HEWIT	LEAD PSYCHIATRIC NURSE PRACTITIONER	40.00	Highest	$137,100	$33,640	$170,740
LESLIE NEUBERGER	PSYCHIATRIC NURSE PRACTITIONER	40.00	Highest	$102,017	$9,797	$111,814
OSAMUEDEMEN IYOHA	MEDICAL DIRECTOR PSYCHIATRIC SERVICES	40.00	Highest	$188,869	$6,138	$195,007
JANE ONYAO	PSYCHIATRIC NURSE PRACTITIONER	40.00	Highest	$125,992	$1,724	$127,716

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	$19,255,173	$19,432,236	$23,832,126	$-177,063
2024	$23,061,593	$20,031,306	$24,797,323	$3,030,287
2023	$26,353,403	$20,330,883	$22,593,092	$6,022,520
2022	$22,881,469	$20,439,289	$15,234,604	$2,442,180
2021	$21,854,906	$19,761,760	$15,460,194	$2,093,146
2020	$24,138,855	$24,244,638	$15,578,706	$-105,783
2019	$26,976,042	$25,891,701	$12,872,058	$1,084,341
2018	$23,082,705	$23,298,822	$10,041,029	$-216,117