HELP HOTLINE CRISIS CENTER

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Financial Vulnerability Assessment (Tuckman-Chang)

4 risk indicators measuring financial stability and operational resilience

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Financial Trends

Organization Details

Formation Year

1971

Legal Domicile

Principal Officer

VINCE BRANCACCIO

Phone

3307475111

Tax Period

2024-07-01 to 2025-06-30

HELP HOTLINE CRISIS CENTER, founded in 1971, is a community nonprofit that reported $3.4M in total revenue in fiscal year 2024.

Mission

TO IMPROVE LIVES BY PROVIDING IMMEDIATE, COMPREHENSIVE SERVICES TO SUPPORT AND CONNECT PEOPLE WITH COMMUNITY RESOURCES.

Program Service Accomplishments

Program 1

Expenses: $2,949,926 Revenue: $500,503

PROVIDES INFORMATION AND REFERRAL SERVICES, CRISIS AND SUICIDE INTERVENTION SERVICES, EMERGENCY ASSISTANCE, GUARDIANSHIP, PAYEESHIP, HOUSING ASSISTANCE, HOMELESS OUTREACH, FAMILY SUPPORT, AND PEER...

PROVIDES INFORMATION AND REFERRAL SERVICES, CRISIS AND SUICIDE INTERVENTION SERVICES, EMERGENCY ASSISTANCE, GUARDIANSHIP, PAYEESHIP, HOUSING ASSISTANCE, HOMELESS OUTREACH, FAMILY SUPPORT, AND PEER SUPPORT SERVICES FOR RESIDENTS OF MAHONING AND SURROUNDING COUNTIES.

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Trantor Score

Financial Health Score (300–850) · Liquidity · Solvency · Sustainability · Efficiency

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Liquidity (40%) • Solvency (30%) • Sustainability (20%) • Efficiency (10%)

Financial Overview (2024)

Revenue Breakdown

Contributions & Grants $2,777,429

Program Service Revenue $489,973

Investment Income $106,201

Other Revenue $29,007

TOTAL REVENUE $3,402,610

Expense Breakdown

Grants Paid $0

Salaries & Benefits $2,462,467

Fundraising Expenses $0

Program Expenses $2,949,926

Other Expenses $964,254

TOTAL EXPENSES $3,426,721

Year-over-Year Comparison

	2024	2023	Change
Revenue	$3,402,610	$3,396,811	+0.0%
Expenses	$3,426,721	$3,136,287	+0.1%
Net Income	$-24,111	$260,524	-1.1%

Key Indicators

✗ Grants to Organizations ✗ Grants to Individuals ✗ Lobbying ✗ Political Activity ✗ Foreign Activities ✗ Donor Advised Fund ✓ Schedule B Required

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Financial Health Indicators

Comprehensive financial analysis: Altman Z-Score, liquidity, solvency, sustainability, efficiency, and growth metrics

Financial Distress Indicator

Liquidity & Cash Position

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Altman Z-Score • Liquidity Ratios • Solvency Analysis • Growth Indicators • Efficiency Metrics

Governance

Voting Members

Independent Members

Employees

Volunteers

Governance Policies

✓ Conflict of Interest Policy

✓ Whistleblower Policy

✓ Document Retention Policy

Special Practices & Reported Activities

✗ Operated a School

✗ Operated a Hospital

✗ Provided First Class Travel

✗ Reported Conflict of Interest

✗ Reported Asset Diversion

✗ Excess Benefit Transaction

✗ Made Political Expenditures

✗ Engaged in Lobbying

✗ Operated Donor Advised Fund

✗ Maintained Art Collections

✗ Filed Form 720

Compensation of Officers, Directors & Key Employees

Total Officers

$264,393

Total Directors

Key Employees

Highest Compensated

reported

Name	Title	Hours/Week	Role	Reportable Comp	Other Comp	Total
ATTY BRIAN MACALA	TRUSTEE	1.00	Director	$0	$0	$0
RICHARD DEARING JR	TRUSTEE	1.00	Director	$0	$0	$0
SHARON STRINGER	SECRETARY	1.00	Officer Director	$0	$0	$0
LYNNETTE BILAL	TRUSTEE	1.00	Director	$0	$0	$0
JOHN T MERCER	PRESIDENT	1.00	Officer Director	$0	$0	$0
DARREN THORNTON	TRUSTEE	1.00	Director	$0	$0	$0
JUSTIN RANCE	TRUSTEE	1.00	Director	$0	$0	$0
DAVID OAKS	TRUSTEE	1.00	Director	$0	$0	$0
ERICA BROWN FIRE	TRUSTEE	1.00	Director	$0	$0	$0
ROBERT GARDNER	TREASURER	1.00	Officer Director	$0	$0	$0
JOHN AMS	TRUSTEE	1.00	Director	$0	$0	$0
JOSEPH MOSCA	VICE PRESIDENT	1.00	Officer Director	$0	$0	$0
AMANDA FROST	TRUSTEE	1.00	Director	$0	$0	$0
NIKKI POSTERLI	TRUSTEE	1.00	Director	$0	$0	$0
CHRYSANN MITZEL	TRUSTEE	1.00	Director	$0	$0	$0
VINCE BRANCACCIO	CHIEF EXECUTIVE OFFICER	40.00	Officer	$104,185	$9,254	$113,439
DEAN WENNERSTROM	CONTROLLER	40.00	Officer	$74,532	$8,156	$82,688
CATHERINE GRIZINSKI THRU 1124	ASSOCIATE EXECUTIVE DIRECTOR	40.00	Officer	$59,129	$1,734	$60,863
AMY MCKEE	CHIEF FINANCIAL OFFICER	40.00	Officer	$7,403	$0	$7,403

Note: Compensation data is self-reported by the organization on their Form 990. "Reportable Comp" includes salary, bonuses, and other reportable compensation from the organization and related organizations. "Other Comp" includes benefits, deferred compensation, and non-taxable benefits.

Historical Data

Year	Revenue	Expenses	Assets	Net Income
2025	$3,402,610	$3,426,721	$3,909,345	$-24,111
2024	$3,396,811	$3,136,287	$3,699,130	$260,524
2023	$3,283,925	$3,157,665	$3,610,696	$126,260
2022	$3,432,616	$3,023,671	$3,418,072	$408,945
2021	$2,511,657	$2,526,014	$3,219,032	$-14,357
2020	$2,433,793	$2,269,598	$2,466,458	$164,195
2019	$2,360,313	$2,370,252	$2,035,410	$-9,939
2018	$2,490,589	$2,424,333	$2,175,661	$66,256